Customer Ratings & Reviews
- Model:
- 09818-5001
- |
- SKU:
- 6323164
Customer reviews
Rating 4.4 out of 5 stars with 320 reviews
(320 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Lithium Ion +™ Beard Trimmer's long battery life, ease of use, and quality. Many appreciate the multiple attachments and find the trimmer lightweight and easy to handle. However, some users experienced discomfort due to hair pulling, and a few noted issues with the guard sizes. Overall, the positive feedback on its performance and features outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
First time beard grower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this trimmer! No surprises or disappointments!
I would recommend this to a friend- Cons mentioned:Hair pulling
Rated 1 out of 5 stars
Pulls hair! Bad Wahl customers service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using a Phillip’s beard trimmer for over 5 years. With outstanding customer service. I decided to try this Wahl trimmer. It seems like great quality but it pulls my beard. Their customer service doesn’t allow calls so I emailed them and after 3 weeks they replied to oil it. I did oil it and even over oil it to no avail. So, I contacted them again. On month later and no response. It’s too painful to use as a beard trimmer. I wasted my money! No more Wahl! Ever!!!
No, I would not recommend this to a friendBrand response from Wahl Support
Posted .Dear Mike,
Wahl stands behind our product and are very sorry you experienced any issues. We strive to ensure your complete satisfaction and want to continually improve our products so we are asking for your help to remain the leader in quality by getting the product back for evaluation. We will send you a new product or a complete refund if you wish, plus return postage and label. Please contact us by visiting our website, finding the support tab at the top and you will find the help email to contact us with. Please include your name, address and phone number along with a reference or link to this review. We want to earn your business again.
Thank you.
Please note, due to the high volume of emails we are receiving, we are working hard to respond to you as soon as we can.
Rated 5 out of 5 stars
Handy dandy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tool. Purchased to trim my long beard. Works great.
I would recommend this to a friendRated 5 out of 5 stars
very good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.actually this is the second one i purchased and i love it
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it to replace my 10 year old trimmers......
I would recommend this to a friendRated 5 out of 5 stars
Great trimmer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best beard and hair trimmer we’ve had in a long time!
I would recommend this to a friend- Cons mentioned:Guard size
Rated 1 out of 5 stars
Not the best beard trimmer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this trimmer at all. Not representative of the Wahl standard at all!! the guards were not the correct size, I ended up taking off way more than I anticipated as a resultand I checked it with my old set of combs and it was WAY OFF! I would not recommend this product to anyone.
No, I would not recommend this to a friendBrand response from Wahl Support
Posted .Wahl stands behind our product and are very sorry you experienced any issues. We strive to ensure your complete satisfaction and want to continually improve our products. We will send you a new trimmer or a complete refund if you wish, plus return postage and label. Please contact us by visiting our website, finding the support tab at the top and you will find the help email to contact us with. Please include your name, address and phone number along with a reference or link to this review. We want to earn your business again.
Thank you.
Rated 3 out of 5 stars
Can’t be zero gapped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good trimmer for the price, may be used for haircuts but the blades are fixed at 0.5 or 0.8 mm (apart). This trimmer cannot be zero gapped if that’s what u’re looking for.
No, I would not recommend this to a friendRated 5 out of 5 stars
Shaver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be of good quality and smooth transaction
I would recommend this to a friendRated 5 out of 5 stars
My husbands favorite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He absolutely loves this razor! Highly recommended
I would recommend this to a friendRated 3 out of 5 stars
Not User Friendly, Sturdy Though
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great built for haircuts and trimming down under. Still need a screwdriver or tool to remove attachment for the nose trimmer.
No, I would not recommend this to a friend- Cons mentioned:Guard size
Rated 1 out of 5 stars
Buy the Phillips Multigroom 9000 instead.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing for such an expensive beard trimmer. The guard sizes are terrible. It's impossible to get a good trim for your mustache because of bulky the guards are. Save yourself the headache and go with the Phillips Multigroom 9000 as I did, it doesn't disappoint.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Don’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good, hairs get caught and pulled. Would stick with Phillips norelco This is also much harder to clean
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for my needs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had higher expectations for this trimmer. It meets my basic needs for a beard trimmer. Wish I could say I love it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great Trimmer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, and has many guide Combs and it rechargable. Would have been better with a dock.
I would recommend this to a friendRated 3 out of 5 stars
Trimmer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works on most facial hair but not ideal for thick beards
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Water Proof Waste of Money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not waterproof. so ended being a waste of money when it stopped working. You would think for it being a high end item it would be waterproof.
No, I would not recommend this to a friendBrand response from Wahl Support
Posted .Wahl stands behind our product and are very sorry you experienced any issues. We strive to ensure your complete satisfaction and want to continually improve our products so we are asking for your help to remain the leader in quality by getting the product back for evaluation. We will send you a new product or a complete refund if you wish, plus return postage and label. Please contact us by visiting our website, finding the support tab at the top and you will find the help email to contact us with. Please include your name, address and phone number along with a reference or link to this review. We want to earn your business again. Thank you.
Rated 2 out of 5 stars
Does NOT last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I take care of my things very well . Never dropped it. Always put it back in the case when finished using it . Then it just stopped working on me ..
No, I would not recommend this to a friend- Cons mentioned:Hair pulling
Rated 1 out of 5 stars
Pulled on hair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t say it’s bad but got one and it did painfully pull on the hair and tug on skin! Could’ve been faulty but I did return it
No, I would not recommend this to a friendBrand response from Wahl Support
Posted .We want to earn your business, please contact us by visiting our website, finding the support tab at the top and you will find the help email to contact us with and we will make this right for you. Please reference this review and include your address and phone number in your email.
Thank you.
Rated 2 out of 5 stars
Issa no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a no bueno amigo Is a so no good me no like these product
No, I would not recommend this to a friendBrand response from Wahl Support
Posted .Wahl stands behind our product and are very sorry you experienced any issues. We strive to ensure your complete satisfaction and want to continually improve our products so we are asking for your help to remain the leader in quality by getting the product back for evaluation. We will send you a new product or a complete refund if you wish, plus return postage and label. Please contact us by visiting our website, finding the support tab at the top and you will find the help email to contact us with. Please include your name, address and phone number along with a reference or link to this review. We want to earn your business again.
Thank you.
Please note, due to the high volume of emails we are receiving, we are working hard to respond to you as soon as we can.



