Customer Ratings & Reviews
- Model:
- 09818-5001
- |
- SKU:
- 6323164
Customer reviews
Rating 4.4 out of 5 stars with 320 reviews
(320 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Lithium Ion +™ Beard Trimmer's long battery life, ease of use, and quality. Many appreciate the multiple attachments and find the trimmer lightweight and easy to handle. However, some users experienced discomfort due to hair pulling, and a few noted issues with the guard sizes. Overall, the positive feedback on its performance and features outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not worth buying.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is no 0 gap trimmer and the accessories doesn't do the job well. Provably the accessory for the nose and ear hair trimmer will work, but for the price paid you want better. By second time of using this machine the on and off button came of form the body assembly and also gets corroded very easily. So this product had to be returned due to the poor quality and functionality.
No, I would not recommend this to a friendRated 1 out of 5 stars
Great product if ordered elsewhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this trimmer for a long time, but needed a replacement. Best Buy had a great deal and free delivery...what could go wrong? Well, I received a USED product that was COMPLETELY FULL OF SOMEONE ELSE'S HAIR. I was so disgusted I nearly threw up. I'm not sure I'll ever but anything from Best Buy again. Buyer beware. Obviously returned.
No, I would not recommend this to a friendBrand response from Wahl Support
Posted .We want to earn your business, please contact us by visiting our website, finding the support tab at the top and you will find the help email to contact us with and we will make this right for you. Please reference this review and include your address and phone number in your email.
Thank you.
Rated 1 out of 5 stars
Don't buy this despite the good reviews
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The beard trimming guards Lac a middle ground on length. You can do either really short or really long. Also the teeth at the end break easily and half of mine are missing making the cards fit funny and it dangerous to use without the guard. It happened outside my return window which really irritates me. Should know better than to buy items like this at Best Buy
No, I would not recommend this to a friend- Cons mentioned:Hair pulling
Rated 1 out of 5 stars
Neck trimmer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pulls the hair on the customer pinches and pulls not recommended
No, I would not recommend this to a friendBrand response from Wahl Support
Posted .Wahl stands behind our product and are very sorry you experienced any issues. We strive to ensure your complete satisfaction and want to continually improve our products so we are asking for your help to remain the leader in quality by getting the product back for evaluation. We will send you a new product or a complete refund if you wish, plus return postage and label. Please contact us by visiting our website, finding the support tab at the top and you will find the help email to contact us with. Please include your name, address and phone number along with a reference or link to this review. We want to earn your business again.
Thank you.
Rated 1 out of 5 stars
What a waste
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t cut good . Blade gets jammed with hair..not powerful even on full charge. I’ve tried $20 corded reckon clippers that cut better then this. I’ve been cutting my hair for 15 years. Don’t be wowed by the fancy wording in description and on packaging this sucks..
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointing Product; Look for a Different Brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This trimmer is almost unusable because it snags hairs so frequently, which then causes an uneven trim. It did this from the first use and no amount of charging or oiling has fixed the problem. Additionally, the shipment was so late that by the time I had decided to return it, the return period was over.
No, I would not recommend this to a friendBrand response from Wahl Support
Posted .Dear George,
Wahl stands behind our product and are very sorry you experienced any issues. We strive to ensure your complete satisfaction and want to continually improve our products so we are asking for your help to remain the leader in quality by getting the product back for evaluation. We will send you a new product or a complete refund if you wish, plus return postage and label. Please contact us by visiting our website, finding the support tab at the top and you will find the help email to contact us with. Please include your name, address and phone number along with a reference or link to this review. We want to earn your business again.
Thank you.
Please note, due to the high volume of emails we are receiving, we are working hard to respond to you as soon as we can.
Rated 1 out of 5 stars
Should have returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clippers do not work well at all. Won't even cut neck hair. Very disappointed in the product. Wahl clippers are usually a quality product, but not these.
No, I would not recommend this to a friendBrand response from Wahl Support
Posted .Wahl stands behind our quality. This product comes with a 3 year warranty. We want to earn your business, please contact us at [email protected] and we will take care of you. Please reference or include a link to this review and include your name, address and phone number in your email.
Thank you.
Rated 1 out of 5 stars
Not worth it.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely made it 6 months. Or no longer turns on even after charging for hours. Disappointing for how expensive it is. It acts like it’s charging but doesn’t actually turn on after.
No, I would not recommend this to a friendRated 1 out of 5 stars
doesn't line up
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does a terrible job trimming, leaves a ton of hair on my face. I try to line my beard but i still have a bunch of hair despite going over it several times
No, I would not recommend this to a friendRated 1 out of 5 stars
Inner parts got burned. Cheap manufacturing parts.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst trimmer I ever bought. While charging it got a huge spark and burned the inner parts. Not worth and best buy don’t respond to such problems. Very bad!
No, I would not recommend this to a friendRated 1 out of 5 stars
Absolute junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a beard trimmer, the blade doesnt cut close enough to give a good defined line. It also pulls hairs, and the attachments feel cheap. Returned and bought an Andis trimmer. Much better.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not like them...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First pair of walls I've ever had that would not cut and especially would not line up my face ...took them back immediately .very disappointed
No, I would not recommend this to a friendBrand response from Wahl Support
Posted .We want to earn your business, please contact us at [email protected] and we will make this right for you. Please reference this review and include your address and phone number in your email.
Thank you.
Rated 1 out of 5 stars
wasted money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The blade broke as soon as he cut it on. He never got to use it. Whal makes great clippers, but for almost $100 this was a miss. Sticking to Andis when it comes to trimmers.
No, I would not recommend this to a friendBrand response from Wahl Support
Posted .We want to earn your business, please contact us at [email protected] and we will make this right for you. Please reference this review and include your address and phone number in your email.
Thank you.
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I paid I was expecting way more. The power button its coming off already after only 2 weeks of use. Terrible buy!
No, I would not recommend this to a friendBrand response from Wahl Support
Posted .Wahl stands behind our quality. This product comes with a 3 year warranty. We want to earn your business, please contact us at [email protected] and we will make this right for you. Please reference this review and include your address and phone number in your email.
Thank you.
Rated 1 out of 5 stars
Hair cutting use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended. Not as powerful I don't recommend
No, I would not recommend this to a friendBrand response from Wahl Support
Posted .Dear Tyrese,
Wahl stands behind our product and are very sorry you experienced any issues. We strive to ensure your complete satisfaction and want to continually improve our products so we are asking for your help to remain the leader in quality by getting the product back for evaluation. We will send you a new product or a complete refund if you wish, plus return postage and label. Please contact us by visiting our website, finding the support tab at the top and you will find the help email to contact us with. Please include your name, address and phone number along with a reference or link to this review. We want to earn your business again.
Thank you.
Please note, due to the high volume of emails we are receiving, we are working hard to respond to you as soon as we can.
Rated 1 out of 5 stars
Didn’t give a close shave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clippers did not give a close cut like advertised
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke almost immediately
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to use this and the shaver head kept popping off.
No, I would not recommend this to a friendBrand response from Wahl Support
Posted .Wahl stands behind our quality. This product comes with a 3 year warranty. We want to earn your business, please contact us at [email protected] and we will take care of you. Please reference or include a link to this review and include your name, address and phone number in your email.
Thank you.
- Pros mentioned:Quality
Rated 5 out of 5 stars
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a excellent item which i used before but couldn’t satisfied like with this
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Beard trimmer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great trimmer! Lasts forever! Downside charger is not universal.
I would recommend this to a friend Rated 1 out of 5 stars
Worst trimmer ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy worst trimmer ever don’t waste your money . Very slow
No, I would not recommend this to a friend



