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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 70 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the fireplace's warmth and beauty, and many find it easy to assemble. However, some customers have experienced issues with assembly time and missing or damaged parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-17 of 17 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    Fits perfectly!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that fits perfectly in our corner. Only downside is that it doesn’t come with a remote. Assembly is tedious but doable. Color is as expected with picture!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV stand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The only problem I had waa with the instructions. They were a little confusing, but thank God for you tube. :) it looks great in its space.

    I would recommend this to a friend
    • Brand response from Brand Expert
      Posted .

      Hi! Thank you for leaving us a review, we greatly appreciate it!

      We want to leave our customers feeling great about their purchase.

      If you need any assistance with your item, please reach out to our customer service team at (801) 433-3008.

      Thanks!

  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Looks nice once built

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a project building it it take a long time and parts were broken but overall it’s really nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fireplace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love our new fireplace so do all our friends

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything we expected, after it was assembled. Assembly took a long time and the directions were poor written. I have 2 tubes of glue left over after assembly. I hope it doesn't fall apart.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 4 out of 5 stars

    Fireplace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took approximately 8 weeks to get. I ever received the one I ordered so agreed to take this one even though I don’t like the color. The fireplace is great; I just wish I could have gotten the color I wanted

    I would recommend this to a friend
    • Brand response from Brand Expert
      Posted .

      Hi! Thank you for leaving us a review, we greatly appreciate it!

      We want to leave our customers feeling great about their purchase.

      If you need any assistance with your item, please reach out to our customer service team at (801) 433-3008.

      Thanks!

  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    pre-start some of the screws before assembly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not realize product unassembled size would fit in a prius. brought a gmc 3500. when assembling: start and then remove the screws that hold the heater/display before putting on the top. the very small pre-drilled mounting holes are hard to start after the cabinet is fully assembled. well built product.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    My TV and fireplace

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful but a big hassle to assemble, it took me two days to assemble but the end result was wonderful. I enjoy it now. Shipping was great, I received it in one day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice corner stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice corner stand that is fairly easy to put together. The only thing I do not like about it is that I wish there was a bit more space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing, looks great in my living room!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so much! I have a 50" Samsung smart tv and it fits perfectly on top of this. The fireplace detail is not only beautiful but actually heats the space really well! I'm looking forward to using it more this winter. Putting it together was a little bit of challenge and the box was quite heavy, but with help from my dad the whole process only took about an hour. I wasn't sure if the shelving space was going to be big enough, but the shelf above the fireplace fits my PS4 and PS2 side by side: the cupboards are big enough for all of my movies and games, as well as housing the Playstation controllers.

    I would recommend this to a friend
    • Brand response from Brand Expert
      Posted .

      Hi! Thank you for leaving us a review, we greatly appreciate it!

      We want to leave our customers feeling great about their purchase.

      If you need any assistance with your item, please reach out to our customer service team at (801) 433-3008.

      Thanks!

  • Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    Nice piece but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Nice item but very difficult to assemble. May be worth paying extra to have it assembled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Entertainment Center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened up space in my living area with the corner entertainment center. Love the fire place effect

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I nice product. Was fairly easy to assemble but time consuming. I wish it came with castors.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    Nice piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this piece but was very hard to put together

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    take your time putting it together...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took us ( my husband and I.... 5 hours to put together ( HAHA.. But we did it and love the look

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heat is nice, but only is on/off.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and fireplace adds nice atmosphere in the room. Wish the heat setting was more than just on or off and had at least a high/low setting. That would be my only complaint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking tv stand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very time-consuming to put together way too many parts a lot of peace to this unit

    I would recommend this to a friend