Customer Ratings & Reviews

Excellent product fast shipping. Cheaper than other places

INSTALACIÓN FACIL Y EXCELENTE FUNCIONAMIENTO LO RECOMIENDO TOTALMENTE

Does a good job charging my vehicle, and the app is easy to navigate, and has all of the features I need or want.

Had it professionally installed. Works as promised and the app is easy to use. Charging rates vary but that's also a car battery issue (they charge at whatever charge they need and go up and down on their own). Overall, great charger!

Works better than the rest. Keeps the charge going

So far so good. Electrician installed it within a few hours.

This was a perfect fit for my small garage. I like that it included a holder and is so small.

So far so good, it’s efficient and you can program it to charge during off peak hours so you save some money.

[Employee of bestbuy] Installed it myself, unit works great. Opted for the hardwired version for slightly more amperage, and I do not regret.

Easy and fast , the unit works great. Opted for the hardwired version for slightly more amperage, and I do not regret.

Its well made product and good quality too. Looks good in terms of design and usability too

Good product. Does what it’s suppose to do. Easy install

I recently purchased this charger as new. I was having all kinds of issues with it. Originally it failed to update and it only came with a picture book with explanation on how to install. Once professionally installed i was only getting 20amps of charging capacity. It was hard to find a customer support number. Once i did i contacted them and they were able to log in and verify the low voltage. They asked why the electrician changed the voltage. No one had changed the voltage. There were no instructions on how to do so. The tech support then sent photos and directions on how to change the voltage. He said it defaulted from the factory at 48. It had been tampered with. You had to disassemble the unit to get to the voltage settings. Also the rep asked where my manual was. I told them it did not come with one. Just the pics for installation and QR code for registration. Again he said that was weird. I tried to get the company advertised by Best Buy to install but they had ended their contract and were no longer accepting jobs. Best buy told me it was my responsibility and the electricians to know that unit had been tamperee with. How is it that a certified electrician did not know because the unit literally had to be dissassembled to find it but best buy expects the lay person to know. They knew that unit was a returned unit. The charger works well minus the glitches it took to get it going. I would buy directly from wallbox next time as customer service recommended. I would have saved money on two installs as they wallbox would have backed their product.

Used professional to install, no problems and easy to use.

The charger was easy to install and very easy to charge your car.

It was easy to install and has a easy to use App to monitor charging status.

Stopped working, connection interruption almost every time I charge now. The charger connection gets hot. Frustrating

Shipping was prompt, the unit is sturdy, basic and no problems so far. Make sure to have it installed by professional electrician.

Bought two of these. One works fine. Second one is plagued with issues. Support is horrible about following up. Was able to get someone in the phone but if your device refuses to connect to any WiFi or hotspot like mine, they do nothing.

It’s no work for my car I need buy different charger