Customer Ratings & Reviews
- Model:
- RingDBSecSolarSPremBlkUS
- |
- SKU:
- 6485799
Customer reviews
Rating 3.5 out of 5 stars with 201 reviews
(201 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers are delighted by the extended battery life and ease of use that the mountable solar charger provides for the Ring Video Doorbell. Many find the installation process simple and appreciate the overall performance with their existing systems. However, some customers have reported issues with the device not charging their doorbell camera and compatibility problems. A few customers also noted that the solar charger's size and dependence on direct sunlight could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Charging
Rated 1 out of 5 stars
Not a good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t charge enough to keep the doorbell functioning very disappointed don’t buy it
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 5 out of 5 stars
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job installing. It took 3 times to get the right solar panel. Best Buy needs to get some more knowledgeable sales people.
I would recommend this to a friendRated 5 out of 5 stars
Never feeling scared again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once i got the ring this product popped up. I never even knew about a solor panel to charge the ring. So glad Best Buy thinks about you even when you don't even realize it.
I would recommend this to a friend- Cons mentioned:Charging
Rated 1 out of 5 stars
Solar door bell panel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item do not work for my ring door bell. I put in direct sunlight and would not charge. will return to store.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
Rated 5 out of 5 stars
Keeps ring going
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with at least a little bit of direct sun light
I would recommend this to a friend- Cons mentioned:Charging
Rated 1 out of 5 stars
Won’t charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not charge my ring bell. Mounted correctly in full direction of the sun will not charge it
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. It is recommended to place the solar charger under direct sunlight for a few hours before connecting the doorbell. This will allow the solar charger to harvest solar energy to keep your doorbell charged. If this did not help, please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
Rated 5 out of 5 stars
Solar for Ring Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device helped me not to have to take my doorbell done as often to charge.
I would recommend this to a friend- Cons mentioned:Charging
Rated 1 out of 5 stars
I wished it worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not work. I tried several times and does not charge and it facing sun.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We're sorry about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 5 out of 5 stars
Mountable Solar Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I got the Mountable Solar Charger for the Ring Video Doorbell. They actually look good mounted together on the house.
I would recommend this to a friend- Cons mentioned:Charging
Rated 1 out of 5 stars
Ring charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really good, I have direct sunlight and only charge 1 or 2 percent.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
- Cons mentioned:Charging
Rated 1 out of 5 stars
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it . I have like 5hs or direct sun but it is not charging
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .We are truly sorry that the item that you received did not function as promised. We understand your disappointment, and apologize for any inconvenience that this may have caused you.
Before we ship any product, it undergoes several stages of quality checks. It is our intention to provide only the highest quality items to our customers, and we regret that your product slipped past our quality measures.
Please know that our solar charger, if placed in maximum sunlight exposure, can significantly prolong the battery life of your Ring doorbell and eliminate doorbell downtime due to charging. We do recommend that you charge your Ring Doorbell to 100% before installation to ensure maximum charging efficiency.
Please also note that the charging speed varies according to sunlight exposure (direct vs. partial). Therefore, it will charge 1% of the battery every 2 to 5 hours.
If this does not resolve your issue, kindly let us know. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
- Cons mentioned:Charging
Rated 1 out of 5 stars
Non charging charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe it is broken but I have no way to check it. It doesn't charge at all
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. The light on Ring Doorbell 2 will flicker blue when connected to our Solar Charger only in the presence of sunlight. This flickering indicates that Doorbell
2nd Generation is being charged. If this did not help, please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it , it goes on app and lets me aware of what’s going on
I would recommend this to a friend- Cons mentioned:Charging
Rated 1 out of 5 stars
Doesn't work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work. Pugged it in and mounted a month ago and doorbell is not charging at all.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
- Cons mentioned:Charging
Rated 1 out of 5 stars
Simply does not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not charge doorbell. moved to 5+ locations, tried reset
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 5 out of 5 stars
no title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine with 2nd generation ring. Good product.
I would recommend this to a friendRated 2 out of 5 stars
Not Such A Great Idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a while but doesn’t stay charged now. This is our 2nd one. I returned
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.
Best regards,
Your Wasserstein Customer Service Champions
Rated 5 out of 5 stars
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it. is excellent product. just read well the description because is for 2nd generation.
I would recommend this to a friendRated 5 out of 5 stars
Ring doorbell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ring doorbell I have it on my side door and it is nice to know who is in my yard .
I would recommend this to a friend- Cons mentioned:Charging
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not charge my ring. I have full sun. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team