Customer Ratings & Reviews
- Model:
- RingDBSecSolarSPremBlkUS
- |
- SKU:
- 6485799
Customer reviews
Rating 3.5 out of 5 stars with 201 reviews
(201 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers are delighted by the extended battery life and ease of use that the mountable solar charger provides for the Ring Video Doorbell. Many find the installation process simple and appreciate the overall performance with their existing systems. However, some customers have reported issues with the device not charging their doorbell camera and compatibility problems. A few customers also noted that the solar charger's size and dependence on direct sunlight could be improved.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
DO NOT BUY IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it. An absolute waste of money. I guess it’s just a mount for Ring because it doesn’t charge at all, not even a bit. The sun hits my door directly and still nothing.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
- Cons mentioned:Charging
Rated 1 out of 5 stars
Waist of money!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasserstein solar charger has not worked since it was installed.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We are truly sorry that the item that you received did not function as promised. We understand your disappointment, and apologize for any inconvenience that this may have caused you.
Before we ship any product, it undergoes several stages of quality checks. It is our intention to provide only the highest quality items to our customers, and we regret that your product slipped past our quality measures.
Please know that our solar charger, if placed in maximum sunlight exposure, can significantly prolong the battery life of your Ring doorbell and eliminate doorbell downtime due to charging. We do recommend that you charge your Ring Doorbell to 100% before installation to ensure maximum charging efficiency.
Please also note that the charging speed varies according to sunlight exposure (direct vs. partial). Therefore, it will charge 1% of the battery every 2 to 5 hours.
Can we also get a picture showing where your solar charger has been placed, just so we can check if there is maximum sunlight exposure? Make sure that your solar charger is pointed toward the sun and not obstructed by other obstacles. Sudden changes in temperature may affect your solar charger’s charging abilities.
Also, we noticed that there was a recent firmware update from Ring that made the doorbell drain more energy. We suggest you to turn off the Snapshot Capturing Function for a better solar charging experience.
If this does not resolve your issue, kindly let us know. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
Rated 5 out of 5 stars
Great solar charger
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great just make sure you have good sunlight or the solar will not charge,
I would recommend this to a friendRated 1 out of 5 stars
Does Not Work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work! Connected to my 2nd gen Ring doorbell and never charged. Had it out for 2 days with direct sunlight and no change. According to the app, the Solar power was never detected. I then read past reviews and discovered that multiple people are having the same issue. I do not recommend this product
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Does not work with ring
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with 1st generation ring as described
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .We are sorry we confused you but our listing does state that this is only for the Ring Video Doorbell 1 (2nd Generation 2020).
We hope you find this information helpful. As always, if you have any questions, feel free to contact our customer service team and we will be happy to assist you!
Best regards,
Your Wasserstein Customer Success Team
Rated 5 out of 5 stars
Ring solar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed, I had to mount In an area that doesn’t get direct sunlight and still works.
I would recommend this to a friendRated 1 out of 5 stars
Hulk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to plug in and you have to unscrew it just to charge it a lot of work
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 5 out of 5 stars
Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good price……..,.,.,.,.,.,.,.,.,.,
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Happy with it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with Alexa show and mobile phone. Really like it. Don't love difficulty connecting it with power, but rechargeable battery lasts reasonably long time between charges.
I would recommend this to a friend Rated 5 out of 5 stars
ring
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great item works great. and it fits perfectly i love it
I would recommend this to a friendRated 1 out of 5 stars
Had to return Twice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t charge just keeps the same charge on it it will never go and stay at 100%
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Solar Charger for Ring Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great accessory for a Ring doorbell and is easily installed with the doorbell as an integrated charger.
I would recommend this to a friend Rated 1 out of 5 stars
Not charging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After installation, nearly kept the ring charged. So I had to charge ring fully then plugged it back in and after that it didnt charge at all.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. For first time use, it is recommended to place the solar charger under direct sunlight first before connecting the doorbell. This will allow the solar charger to harvest solar energy first which will keep your Ring doorbell continuously charged. If this did not help, please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
Rated 1 out of 5 stars
Buyer beware!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, garbage, garbage, garbage, garbage, garbage.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Teama
Rated 1 out of 5 stars
Solar panel for ring doorbell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t not work I still have to take it off and charge it inside so I wouldn’t buy it
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Please know that our solar charger, if placed in maximum sunlight exposure, can significantly prolong the battery life of your Ring doorbell and eliminate doorbell downtime due to charging. We do recommend that you charge your Ring Doorbell to 100% before installation to ensure maximum charging efficiency.
Please also note that the charging speed varies according to sunlight exposure (direct vs. partial). Therefore, it will charge 1% of the battery every 2 to 5 hours.
Can we also get a picture showing where your solar charger has been placed, just so we can check if there is maximum sunlight exposure? Make sure that your solar charger is pointed toward the sun and not obstructed by other obstacles. Sudden changes in temperature may affect your solar charger’s charging abilities.
Also, we noticed that there was a recent firmware update from Ring that made the doorbell drain more energy. We suggest you to turn off the Snapshot Capturing Function for a better solar charging experience.
If you have any other questions, please feel free to reach out to us again. If this does not resolve your issue, kindly let us know.
Rated 1 out of 5 stars
not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not stay connect to the doorbell camera. show connected for about a hour, then no longer works.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
Rated 1 out of 5 stars
Doesn’t work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell never recognizes it’s connected. I still have to charge my doorbell manually.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. It is possible that the solar charger does not have enough charge to continuously keep the current in the doorbell. Please place the solar charger under direct sunlight for a few hours before connecting the doorbell. This will allow the solar charger to harvest solar energy which will keep your doorbell charged. After doing this, reconnect the doorbell and see if it will start charging. If this did not help, please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
Rated 1 out of 5 stars
Solar charger for doorbell
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, a no value mounting bracket that does not charge a Ring doorbell battery
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 1 out of 5 stars
Does not charge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for a few week sun hit it over 7 hours a day and it does not charge the ring bell.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
Rated 1 out of 5 stars
Please don’t waste your money on this mess.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute waste of money please don’t buy, battery is still draining consistently!!!
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. Try to place the solar charger under direct sunlight first for a few hours before connecting the Ring Video Doorbell. This will allow the solar charger to harvest solar energy to keep your Ring Doorbell charged. If this did not help, please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team