Customer Ratings & Reviews
- Model:
- RingSpotSolarBlkUS
- |
- SKU:
- 10877455
Customer reviews
Rating 4.7 out of 5 stars with 492 reviews
(492 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Bad customer at Wasserman. Don’t buy this company.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was missing the mounting stuff. Company did nothing to help but Ring did, would not recommend them.
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (1-Pack) - White
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 1 out of 5 stars
Dont bother
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It dont charge my ring camera. This is a waste of money.
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (1-Pack) - White
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 1 out of 5 stars
Unsatisfied in Oklahoma
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with my ring camera. Unable to return device for a refund. Not happy.
This review is from Wasserstein - Solar Panel for Ring Spotlight Camera Battery and Ring Stick Up Camera Battery - Black
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 2 out of 5 stars
Waste of time!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get this to charge the battery at all. We moved it into direct sunlight and it was saying it didn’t have enough sun to charge it.
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (1-Pack) - White
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.
Best regards,
Your Wasserstein Customer Service Champions
Rated 2 out of 5 stars
Solar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok ok okokolokokokokooolokokokooooooooooolokokokoko
This review is from Wasserstein - Solar Panel for Ring Spotlight Camera Battery and Ring Stick Up Camera Battery - Black
I would recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 5 out of 5 stars
Solar for ring cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great. Love them good purchase. Easier than batteries
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (2-Pack) - White
I would recommend this to a friendRated 2 out of 5 stars
Waiting on Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work not yet complete to install. 5 weeks of waiting already.
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (2-Pack) - White
I would recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 2 out of 5 stars
Barely charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely charging and keep getting low battery notifications since installed
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (2-Pack) - White
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .o us. We are sorry to hear that you had difficulties with the Solar Panel for Ring Spotlight/ Stick Up Camera . Try charging the battery to 100%, as well as checking the solar panel connection is clear of any debris and is securely connected to the Cam. Keep in mind, the Solar Panel needs a few hours of direct sunlight per day to charge as expected.
Please ensure you have done the following:
1. Unplug and reinsert the solar panel charging cable. Make sure that the connection is snug tight.
2. Make sure that your solar panel is placed in maximum sunlight exposure and is not obstructed by trees, buildings, or other obstacles.
3. Make sure that your camera is not in temperatures below freezing. For safety reasons, your camera battery cannot charge in temperatures below 32°F (0° C).
4. Keep the battery of your camera at 100% prior to connecting it to the solar panel. Note that the Solar Panel is designed to provide trickle charging to keep your camera battery charged, not to charge your camera battery from low to full.
5. Reduce your camera usage for a day or two and note your camera’s battery level. Heavy usage of your camera can drain the camera battery faster than the solar panel can recharge it, especially with poor sun exposure.
Please also note that unlike any other cameras, when using a solar panel, Ring won't show whether it’s charging or not. If there is high traffic, it consumes more power, so you might think it’s not charging at all.
If you have any more questions or come across any other issues, let us know, we will be happy to help.
Have a great day,
Wasserstein Team
Rated 1 out of 5 stars
Stopped working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in april of 2022 now december 2023 one solar panel stopped working they were great until it stopped charging. Would have been happy if it lasted atleast 3years. cant find anything on the warranty
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (2-Pack) - White
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't able to install immediately. One of two is not functioning ("Not Connected"). My other three panels work fine.
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (2-Pack) - White
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 1 out of 5 stars
Not working for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The solar panels are not charging the camera. I had the geek squad come back to check and was advised it's possibly based on the location. I also spoke with ring who advised it's working correctly but it clearly isn't if the battery continues to die. The purpose of the panel is to keep me from climbing a ladder but this isn't working.
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (2-Pack) - White
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.
Best regards,
Your Wasserstein Customer Service Champions
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t even give a 1 for this product, it hasn’t worked from day 1. Just garbage, DON’T BUY IT! Not worth the aggravation. Customer Service sucks also
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (2-Pack) - White
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 1 out of 5 stars
Does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not even support my camera for a month. From a full charged battery to dead in 28 days. That’s about EXACTLY how long my batter lasts without a solar panel. We have readjusted the position a few times and have found 0 success.
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (1-Pack) - White
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.
Best regards,
Your Wasserstein Customer Service Champions
Rated 1 out of 5 stars
Don’t buy this solar system!!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already stopped working! Very disappointing. I wouldn’t recommend this to anyone.
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (1-Pack) - White
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 1 out of 5 stars
Na
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not have this solar panel was never changed still have the ring panel
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (1-Pack) - White
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 1 out of 5 stars
Lasted 2 months.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked as it should for about two months. Now my ring camera only stays at 15%.
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (1-Pack) - White
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.
Best regards,
Your Wasserstein Customer Service Champions
Rated 5 out of 5 stars
Solar Panels
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these to use with my ring dpot light cameras and they are real easy to use and install. They are priced good as well.
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (2-Pack) - White
I would recommend this to a friendRated 4 out of 5 stars
NOT FOR RING PRO CAMS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my 3 pk 10/24 so far they have outlasted the ring solar panels. Only problem is thee included USB adapters DO NOT WORK on new Ring Pro cams. Why idk such a shame I really needed the right kind of adapters.
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (2-Pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These things are holding up well and I saved a few bucks. What's not to like?
This review is from Wasserstein - Solar Panel for Ring Spotlight Camera Battery and Ring Stick Up Camera Battery - Black
I would recommend this to a friendRated 5 out of 5 stars
Works as it should
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two panels and so far both batteries charged up to 100% one of them was at 10% when i hooked up the panel it took about 5 days for it to charge all the way up. Im extremely happy with this product
This review is from Wasserstein - Solar Panel for Ring Spotlight Cam/Plus/Pro, Battery, Stick Up Cam/Pro, Battery & Outdoor Cam Plus, Battery (1-Pack) - White
I would recommend this to a friend