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Customer Ratings & Reviews

Your price for this item is $154.99

Customer reviews

Rating 4.6 out of 5 stars with 2159 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,159 reviews
  • Rated 2 out of 5 stars

    Disaapointed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toothbrush stopped working after 10 months. I was otherwise very happy with the product. I kept it very clean and followed the recommended product guidelines.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello ShaunD- We are sorry you are disappointed. The model does come with a two-year warranty. Did you happen to call customer service back to open a claim? We would be happy to investigate this for you. You can email us at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 for assistance. Talk to you soon.

  • Rated 3 out of 5 stars

    Not as strong as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can get a cleaner feeling with my extra soft tooth brush using the same paste

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Like the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord for the water pick was to short and it should be a cord less.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice multipurpose product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this. I love the toothbrush/waterpik combination in one product with a small footprint. I have sensitive gums and find both components plenty powerful enough for clean teeth and the waterpik is way more convenient than flossing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reservoir tank is quite small. I remember when I was growing up the reservoir was much larger.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted 350 days

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water pick mechanism that pumps the water, make a loud noise while in use. The toothbrush main unit stopped working in less than a year. I gave it a 2 because of the multipurpose attachments.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello ScotteT - We are sorry to hear your unit is no longer working. It does come with a two-year warranty. Have you tried contacting Customer Service about a claim? We would be happy to look into this for you. You can reach us at 1-800-525-2774 or send an email to smreviews@waterpik.com.

  • Rated 3 out of 5 stars

    OK for Braces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More for brace users. The toothbrush for the system is not near the quality of the Soniccare products.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great cleans good and over all a great product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item from Best Buy online did not save the receipt 9 months later the product stop working called Waterpick got the run around from customer service they would not accept my purchase history summary from Best Buy insist on a receipt because of my experience I would not buy this product again they do not stand behind their manufacture warranty

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waterpik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The toothbrush works great but the waterpik is not powerful enough

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water tank is not big enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd water pick we still lke wp900 better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very hard to find replacement toothebrush heads.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flosser isn't half as effective as we thought. It makes a mess if you're not careful.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brush wasn't extremely strong. Seemed weaker than a regular toothbrush.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This was my first pick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a durable item. The water pick work well when using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like the toothbrush without the water pick best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer the toothbrush without the water pick. The base takes up too much room.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaky and not good toothbrush for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was leaky for me and the toothbrush just vibrates. You can get a better quality toothbrush if you buy these items separate and also the off on mechanism that releases the water doesn't work well and can make your countertop really wet from leaking water. I didn't have this problem with other brands. I returned this item.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello PamelaA - We are sorry you were not satisfied with the Complete Care 5.0. It uses sonic (not oscillating) technology that provides 31,000 brush strokes per minute and has proven to be effective. If you ever change your mind, we are here to help and can be reached at 1-800-525-2774 or by email at smreviews@waterpik.com.

  • Rated 3 out of 5 stars

    Too soft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toothbrush does not have much power. Same with the water pick.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and flossing is game changing but it molds very fast and comes with nothing in the kit to keep it clean. Need to buy white vinegar and hydrogen peroxide and watch videos on YouTube on how to keep clean.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stick to single purpose bruch and flosser.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing especially good or bad about this set. It provides basic features. I was hoping for better experience from the brush and flossw.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello JoJoRoswell - We are sorry you are not completely satisfied with the model. It does come with a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please email smreviews@waterpik.com for assistance. Or call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.