Customer Ratings & Reviews
- Model:
- WP-862
- |
- SKU:
- 11806906
Customer reviews
Rating 4.6 out of 5 stars with 2159 reviews
(2,159 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very effective for cleaning teeth and gums. It was recommended by our oral hygienist.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
I would recommend this to a friendRated 4 out of 5 stars
Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and usefulness is excellent. Try one yourself!
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friendRated 2 out of 5 stars
Didn’t last very long
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last very long. The unit work very good for the first 6 months then the battery started dying and then it crapped the bed
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry for the difficulty you are experiencing with the unit. It does come with a two-year warranty. We would like to get some additional information about the issue and open a warranty claim for you if needed. We just need you to contact us. You can email me directly at [email protected]. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for assistance.
Rated 2 out of 5 stars
Great product, poor battery life.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the product, but the rechargeable battery only lasts for one to two users now so we constantly have the entire base on the bathroom counter.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
No, I would not recommend this to a friendRated 4 out of 5 stars
Love the flosser
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the flosser, but the toothbrush hurts my gums.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
4 months battery junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last 4 months.Light use, shows charging and goes dead as soon as you remove it. Best buy doesn't offer a way to contact waterpik through the app
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello JosephB - We're sorry the unit is no longer charging. The model does include a two-year warranty. We would like to get some more details and open a claim if necessary. For assistance with your unit, please contact us at 1-800-525-2774 or email smreviews@waterpik.com. Thank you.
Rated 5 out of 5 stars
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit expensive but it works well. It helps my teeth looks clean I guess.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
I would recommend this to a friendRated 2 out of 5 stars
To much Pressure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good if you have implants or bridges there is too much pressure
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .I am sorry you are not satisfied with the product. We recommend starting on the lowest pressure and aiming the flossing tip at the gumline while tracing the edges of the bridge.
Rated 5 out of 5 stars
Great product for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did have the best price in Knoxville at the Holidays on this
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
I would recommend this to a friendRated 1 out of 5 stars
Terrible!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad. Came broken, the water flosser completely sprays out the bottom and top, tried to return and they mailed it back worst $100 I ever spent.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello KicknDomeDrip - We are sorry this has happened. It does carry a three-year warranty. We would like to get some additional information about what happened and open a warranty claim if necessary. Please call (800) 525-2774 or email smreviews@waterpik.com and we would be happy to help!
Rated 2 out of 5 stars
Battery stopped charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After it dropped from my hand during brushing, it's no longer charging again and stopped working. I used it for about 8 months
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Not really worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty expensive, I wouldn’t buy it again. The toothbrush is very basic.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry to hear that you are not completely satisfied with the product. The toothbrush does produce 30,000 brush strokes per minute and has been proven effective. However, we appreciate your feedback and will make sure to pass it on to our Product Design Team.
Rated 2 out of 5 stars
Doesn't work for long
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This toothbrush went out on my husband 2 months ago. I'm so dissapointed.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hi Chuck - We are sorry to hear that you're disappointed with the product. The Complete Care 5.0 model comes with a two-year warranty. We would like to get some more information about what you are experiencing and open a claim if necessary. Please contact us at 1-800-525-2774 or send an email to smreviews@waterpik.com.
Rated 5 out of 5 stars
Great system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the fact that the brush has different speeds
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friendRated 1 out of 5 stars
Useless
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had less than a year and the toothbrush is broke. Will not charge or operate at all. The water pik still works.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We're so sorry for the difficulty you've encountered with your toothbrush. We're here to help! Our Complete Care models carry a two-year warranty. We would like to get more information and open a claim if necessary. Please email us at smreviews@waterpik.com or call us at (800) 525-2774.
Rated 1 out of 5 stars
Flosser defective
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flosser was defective and did not work……………………………..
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello BarbaraW - Thank you for your review. We're sorry to hear the model is not working. It comes with a two-year warranty. Please contact our customer service team at 1-800-525-2774 or email us at smreviews@waterpik.com for assistance.
Rated 5 out of 5 stars
Gift for my wife
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my wife. She always hinted at it.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friendRated 2 out of 5 stars
Pass
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not powerful at all. If I could get my money back I would. Waste of money.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry to hear your are unhappy with the product. The Complete Care 5.0 uses sonic technology that provides 31,000 brush strokes per minute and has proven to be effective. This model does have a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please reach out to us if you have any questions. Our number is 1-800-525-2774. Or, you can email us at [email protected].
Rated 5 out of 5 stars
Sonic Toothbrush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like a had a deep clean at the dentist! Good
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
I would recommend this to a friendRated 1 out of 5 stars
Very poor quality and super over priced. Don’t buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality, spills water all over the place and toothbrush is super cheap. Highly over priced and its cheap quality and functionally. I would avoid it. Philipps it’s a bit more but way way better quality.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello HonestFeedback - We are sorry to hear you are unhappy with the model. Waterpik absolutely stands behind the quality of our products and their warranties. There is a bit of a learning curve. However, with practice, you'll get the hang of it in no time! Here is a link to our how-to page that might be helpful. https://youtu.be/y3Wg9SbgaB0