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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2162 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush, particularly the water flosser, ease of use, and its cleaning capabilities. Many appreciate the overall performance and convenient size, as well as the good battery life. Some users have noted the noise level, the cost of replacement heads, and the cord length as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,162 reviews
  • Rated 3 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the product but the hose doesn't wrap around neatly after first use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    water pik electric toothbrush

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    toothbrush doesn't hold a charge and to replace battery is unknown or difficult.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as strong as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can get a cleaner feeling with my extra soft tooth brush using the same paste

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but be prepared....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The toothbrush speed seems really high. It actually vibrates my mouth.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Like the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord for the water pick was to short and it should be a cord less.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reservoir tank is quite small. I remember when I was growing up the reservoir was much larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice multipurpose product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this. I love the toothbrush/waterpik combination in one product with a small footprint. I have sensitive gums and find both components plenty powerful enough for clean teeth and the waterpik is way more convenient than flossing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK for Braces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More for brace users. The toothbrush for the system is not near the quality of the Soniccare products.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disaapointed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toothbrush stopped working after 10 months. I was otherwise very happy with the product. I kept it very clean and followed the recommended product guidelines.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello ShaunD- We are sorry you are disappointed. The model does come with a two-year warranty. Did you happen to call customer service back to open a claim? We would be happy to investigate this for you. You can email us at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 for assistance. Talk to you soon.

  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great cleans good and over all a great product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item from Best Buy online did not save the receipt 9 months later the product stop working called Waterpick got the run around from customer service they would not accept my purchase history summary from Best Buy insist on a receipt because of my experience I would not buy this product again they do not stand behind their manufacture warranty

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water flosser

    Rated 2 out of 5 stars

    Waterpik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The toothbrush works great but the waterpik is not powerful enough

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never receved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The toothbrush has been at fedex for over 2 weeks im dissapointed that i have beem charged by bestbuy and best buy has no responsibility to ensure i get my new toothbrush .

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hi LindaF - We’re sorry this happened! For order/shipping inquiries please reach out to BestBuy directly. If you need further assistance, you can call us at 1-800-525-2774 or email smreviews@waterpik.com. Thank you.

  • Rated 3 out of 5 stars

    Water tank is not big enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd water pick we still lke wp900 better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted 350 days

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water pick mechanism that pumps the water, make a loud noise while in use. The toothbrush main unit stopped working in less than a year. I gave it a 2 because of the multipurpose attachments.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello ScotteT - We are sorry to hear your unit is no longer working. It does come with a two-year warranty. Have you tried contacting Customer Service about a claim? We would be happy to look into this for you. You can reach us at 1-800-525-2774 or send an email to smreviews@waterpik.com.

  • Cons mentioned:
    Replacement heads

    Rated 2 out of 5 stars

    Not great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very hard to find replacement toothebrush heads.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flosser isn't half as effective as we thought. It makes a mess if you're not careful.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brush wasn't extremely strong. Seemed weaker than a regular toothbrush.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This was my first pick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a durable item. The water pick work well when using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like the toothbrush without the water pick best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer the toothbrush without the water pick. The base takes up too much room.

    No, I would not recommend this to a friend