Customer Ratings & Reviews
- Model:
- WP-862
- |
- SKU:
- 4825000
Customer reviews
Rating 4.6 out of 5 stars with 2162 reviews
(2,162 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush, particularly the water flosser, ease of use, and its cleaning capabilities. Many appreciate the overall performance and convenient size, as well as the good battery life. Some users have noted the noise level, the cost of replacement heads, and the cord length as potential drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Pressure
Rated 1 out of 5 stars
Pressure is not good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine brand was OK but The pressure is not good.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello ChrisS - We're sorry you are not completely satisfied with the model. The model produces the highest amount of pressure of all our countertop model and have proven to be effective. We’ve passed your feedback along to the appropriate team for review. If there’s anything we can do for you, don’t hesitate to let us know. We’re here for you.
Rated 3 out of 5 stars
Too soft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Toothbrush does not have much power. Same with the water pick.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Fair
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and flossing is game changing but it molds very fast and comes with nothing in the kit to keep it clean. Need to buy white vinegar and hydrogen peroxide and watch videos on YouTube on how to keep clean.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
No, I would not recommend this to a friendRated 1 out of 5 stars
I love the combination of clean ... BUT ...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great product for about a year, but then the power switch shorts out and it apparently needs to be replaced. This is not a simple matter and apparently needs to be returned directly to Waterpik (return of product averages 2.5 to 3 weeks!!). I've had the exact same issue occur on 2 previous purchases (you think I would've learned, right?!). This time, I swallowed my loss and went with Phillips for the toothbrush and purchased a Waterpik device separately.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry for the confusion. Our warranty process is typically very simple and handled quickly. We would like to get more information about the issues you have experienced. You can email me directly at [email protected]. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for assistance.
Rated 3 out of 5 stars
Its okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife likes it but it is just okay to me. Overated!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Leaky and not good toothbrush for the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was leaky for me and the toothbrush just vibrates. You can get a better quality toothbrush if you buy these items separate and also the off on mechanism that releases the water doesn't work well and can make your countertop really wet from leaking water. I didn't have this problem with other brands. I returned this item.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello PamelaA - We are sorry you were not satisfied with the Complete Care 5.0. It uses sonic (not oscillating) technology that provides 31,000 brush strokes per minute and has proven to be effective. If you ever change your mind, we are here to help and can be reached at 1-800-525-2774 or by email at smreviews@waterpik.com.
Rated 2 out of 5 stars
Stick to single purpose bruch and flosser.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing especially good or bad about this set. It provides basic features. I was hoping for better experience from the brush and flossw.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello JoJoRoswell - We are sorry you are not completely satisfied with the model. It does come with a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please email smreviews@waterpik.com for assistance. Or call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
- Pros mentioned:Cleaning, Size, Water flosser
Rated 5 out of 5 stars
Should have bought this years ago
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After some very expensive dental work (Implants) and spending $6,000 of my own before insurance, and based on the recommendation of my dentist office on more than one occasion, I decided to invest in a waterpik system. I always hated flossing.. valuable yes, but too time consuming so I still would rarely do it. While the goal was to get the water flosser, I was not sure I wanted an electric toothbrush too. My considerations included wanting less on my bathroom counter, so I decided to "go big or stay home' in order to condense what I was using. OMG.. From the very first time my teeth and mouth felt amazing; like just leaving the dentist office!! I actually now (waterpik) floss twice a day and love it. My husband is being told he is experiencing bone loss and they also recommended this for him. I told him how much I love mine and so I'm shopping for a whole second unit for another bathroom. Worth every penny and it's only been a week...
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
I would recommend this to a friend Rated 5 out of 5 stars
AWESOME PRODUCT!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Waterpik toothbrush system is the best I have ever had. I particularly love the whitening speed on my brush head. I can see a difference immediately in the look of my teeth.
I would recommend this to a friendRated 1 out of 5 stars
Water pic complete
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my water pic on Nov 30th 2022. It stopped working the toothbrush part Oct. 15th 2023. It didn't last a complete year. I owned one previously that lasted for years. That's why I purchased a second one. Very disappointed! Cost to much for such a short period of time.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello RobinE - We are sorry you are disappointed and for the issue you experienced with the model. It does come with a two-year warranty. Our team would happily investigate this and open a warranty claim if necessary. Please email us at smreviews@waterpik.com. Or contact customer service at 1-800-525-2774 Monday through Friday from 7:00 a.m. to 5:00 p.m. Mountain Time.
Rated 5 out of 5 stars
Would Definately Buy Again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love love this Waterpik. I have tried them all and like this one the best.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
I would recommend this to a friendRated 5 out of 5 stars
Great duo for toothcare!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient duo for brushing and water flossing. The price was unbeatable.
I would recommend this to a friendRated 5 out of 5 stars
So much more than an electronic toothbrush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, I just bought another for my husband. This brushes so well and feels great. My teeth look whiter and I’m sure my next dental checkup will be terrific.
I would recommend this to a friendRated 5 out of 5 stars
Works good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed this device. It has mutible settings and the water pick works great.
I would recommend this to a friendRated 1 out of 5 stars
Total garbage - Dont buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really loved this item when it worked. The charging station just quit. I have hardly put it on the charger. Maybe this was the problem. I have enough juice on the toothbrush for a time but it's blinking ready to die. I need to buy another electric toothbrush and will never buy a Waterpik. For $100.00 -
No, I would not recommend this to a friendBrand response from Joan reid
Posted .I am sorry to hear this happened!! Have you tried to call Waterpik customer service to open up a claim? The Complete Care 5.0 unit is backed by a two-year warranty and we would be happy to open a claim for you. Please email me directly at [email protected]. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Works amazing and teeth feel refreshed
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very awesome I swear by it. Great toothbrush and water pik and the replacement heads for it are reasonably priced.
I would recommend this to a friend- Pros mentioned:Water flosser
Rated 3 out of 5 stars
LareseG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product considering purchasing two more as gifts
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
I would recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
Waterpik
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but very poor quality. When using waterpk it is very noisy. Will probably return
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hi Robin - We're sorry to hear you are not completely satisfied with the unit. The product is a motor-driven appliance, and as with other common household motor-driven appliances, some noise is normal. We stand behind the quality of our products and the warranties that come with them. This model carries a two-year warranty. If you have any issues, please let us know! We can be reached at 1-800-525-2774 or send an email to smreviews@waterpik.com for assistance.
Rated 2 out of 5 stars
Stop working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Works fine for a couple days. Than the toothbrush stop working.
I would recommend this to a friendBrand response from Joan reid
Posted .Hello Tausha - We are so sorry for the difficulty that you have encountered. The Complete Care 5.0 does come with a two-year warranty. We would be happy to help! Please email us at smreviews@waterpik.com or give us a call at 1-800-525-2774 for assistance. Thank you!