Customer Ratings & Reviews
- Model:
- WP-862
- |
- SKU:
- 4825000
Customer reviews
Rating 4.6 out of 5 stars with 2162 reviews
(2,162 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush, particularly the water flosser, ease of use, and its cleaning capabilities. Many appreciate the overall performance and convenient size, as well as the good battery life. Some users have noted the noise level, the cost of replacement heads, and the cord length as potential drawbacks.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Loner
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced. Takes up space. Too much hassle for travel..
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello RodneyS - We are sorry you are not satisfied with the model and found it to be a hassle while traveling. The Complete Care model combines a water flosser and sonic toothbrush in one convenient device to help save counter space and outlets. It does come with a 30-day money-back guarantee. We would be happy to help guide you to a product that is a better fit for traveling. For more information, please email us at smreviews@waterpik.com. Or call customer service at 1-800-525-2774.
Rated 2 out of 5 stars
Waterpik stopped working but toothbrush is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within two months of using it. Just would not turn on. Toothbrush is great though
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello Fieldtec28 - We are sorry for the difficulty you encountered with the product. It does come with a two-year warranty. We would like to get some more information from you and see if we can help. Please contact us at 1-800-525-2774 or email smreviews@waterpik.com. Hope to talk to you soon!
Rated 1 out of 5 stars
It isn't worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing in September, the tooth brush broke down less than a month later. Now the Water flosser has broken down after three months which is disappointing.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello BamdadK - We're sorry you are disappointed. It does come with a two-year warranty. Have you tried contacting customer service? We would like to get some additional information about the issue and open a warranty claim for you if needed. We just need you to contact us. Please email us at smreviews@waterpik.com or call customer service at 1-800-525-2774 Monday through Friday from 7:00 a.m. to 5:00 p.m. Mountain Time for assistance.
- Pros mentioned:Cleaning
Rated 1 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very effective for cleaning teeth and gums. It was recommended by our oral hygienist.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
I would recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
Water pic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit noisy. My dentist says it works well.
I would recommend this to a friendBrand response from Joan reid
Posted .Hello Toyotek - We are sorry to hear you are not completely satisfied with the product. The product is also a motor-driven appliance, some noise is normal. This model carries a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please email smreviews@waterpik.com for assistance. Or call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Rated 2 out of 5 stars
Didn’t last very long
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last very long. The unit work very good for the first 6 months then the battery started dying and then it crapped the bed
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry for the difficulty you are experiencing with the unit. It does come with a two-year warranty. We would like to get some additional information about the issue and open a warranty claim for you if needed. We just need you to contact us. You can email me directly at [email protected]. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for assistance.
Rated 2 out of 5 stars
Great product, poor battery life.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the product, but the rechargeable battery only lasts for one to two users now so we constantly have the entire base on the bathroom counter.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
No, I would not recommend this to a friendRated 4 out of 5 stars
Tooth brush
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good product. Water pick is a bit loud when in use.
I would recommend this to a friendRated 4 out of 5 stars
Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and usefulness is excellent. Try one yourself!
I would recommend this to a friendRated 5 out of 5 stars
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit expensive but it works well. It helps my teeth looks clean I guess.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
I would recommend this to a friendRated 4 out of 5 stars
Love the flosser
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the flosser, but the toothbrush hurts my gums.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great product for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did have the best price in Knoxville at the Holidays on this
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
I would recommend this to a friendRated 2 out of 5 stars
Battery stopped charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After it dropped from my hand during brushing, it's no longer charging again and stopped working. I used it for about 8 months
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Not really worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty expensive, I wouldn’t buy it again. The toothbrush is very basic.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry to hear that you are not completely satisfied with the product. The toothbrush does produce 30,000 brush strokes per minute and has been proven effective. However, we appreciate your feedback and will make sure to pass it on to our Product Design Team.
Rated 2 out of 5 stars
Doesn't work for long
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This toothbrush went out on my husband 2 months ago. I'm so dissapointed.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hi Chuck - We are sorry to hear that you're disappointed with the product. The Complete Care 5.0 model comes with a two-year warranty. We would like to get some more information about what you are experiencing and open a claim if necessary. Please contact us at 1-800-525-2774 or send an email to smreviews@waterpik.com.
Rated 1 out of 5 stars
4 months battery junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last 4 months.Light use, shows charging and goes dead as soon as you remove it. Best buy doesn't offer a way to contact waterpik through the app
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello JosephB - We're sorry the unit is no longer charging. The model does include a two-year warranty. We would like to get some more details and open a claim if necessary. For assistance with your unit, please contact us at 1-800-525-2774 or email smreviews@waterpik.com. Thank you.
Rated 5 out of 5 stars
Great system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the fact that the brush has different speeds
I would recommend this to a friendRated 5 out of 5 stars
Gift for my wife
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my wife. She always hinted at it.
I would recommend this to a friendRated 2 out of 5 stars
Pass
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not powerful at all. If I could get my money back I would. Waste of money.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry to hear your are unhappy with the product. The Complete Care 5.0 uses sonic technology that provides 31,000 brush strokes per minute and has proven to be effective. This model does have a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please reach out to us if you have any questions. Our number is 1-800-525-2774. Or, you can email us at [email protected].
Rated 1 out of 5 stars
Terrible!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad. Came broken, the water flosser completely sprays out the bottom and top, tried to return and they mailed it back worst $100 I ever spent.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello KicknDomeDrip - We are sorry this has happened. It does carry a three-year warranty. We would like to get some additional information about what happened and open a warranty claim if necessary. Please call (800) 525-2774 or email smreviews@waterpik.com and we would be happy to help!