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Customer reviews

Rating 4.6 out of 5 stars with 112 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the ION Cordless Countertop Water Flosser for its ease of use, overall performance, and impressive battery life. Many appreciate its compact size and powerful water pressure. While the device is well-designed, a few users have noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 112 reviews
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 4 out of 5 stars

    Unassuming Design, Big Results.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why I Bought It This is my first water flosser, and I picked it for its cordless design, and real-world practicality. I have limited dexterity, so flossing with picks was inefficient. The ION flosser gives me the control and consistency I needed. I did my own research—so far, I’ve had great results. Setup & Ease of Use Setup is simple and refreshingly low-tech. No app, no syncing—just a power button and a pressure knob. The reservoir is easy to fill and clean, and I’ve created a daily habit: • First cycle with mouthwash mixed in the water in the reservoir • Brush with toothpaste using OralB iO10 • Final rinse with water to clear the system and clear of anything that may have been missed Performance & Daily Use I use it four times a day. It’s powerful—especially at max setting—and does a solid job removing food and plaque. I noticed improvements in gum health and less inflammation without bleeding. You get used to the pressure and spray quickly. The results speak louder than the tech. Battery, Charging & Portability The magnetic charger is slick and secure, and it comfortably lasts through multiple daily uses. I dock it at night and it’s always ready. I’ve traveled with it—it’s not compact, but if oral hygiene is a priority, the bulk is worth it. Design, Build & Suggested Improvements Build quality is solid, though the all-plastic design could be improved. I’d love a version with: • Stainless steel housing • UV sanitation • Integrated countdown timer (like Oral-B iO10) Also, as shown in my photos, the water line from the base to the flosser handle looks replaceable. Waterpik should sell a 12-pack of hygienic, recyclable tubing—$60/year would be fair. Keeping the line clean matters for hygiene-focused users like me. Final Thoughts This flosser isn’t flashy—it’s just effective, consistent, and straightforward. With minor upgrades, Waterpik could easily justify a premium version, but this model already works great. I’d recommend it to anyone, especially those with sensitive gums, dexterity issues, or braces. Just start on the lowest pressure and work your way up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud, but mighty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works the way it should, my mouth feels great after using it, and it's pretty compact for a couner top model, although you want to make sure the counter you use is flat. 4 stars because it's loud and feels a bit flimsy. I'm not sure how long it will last.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Compact & no need for plugging in while operating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design. Compact, occupies less space than earlier models. Holds charge for at least 4 weeks. Good selection of flossing tips. Like the timing alert- similar to electric toothbrush. Two power switches- one for whole device, and one that controls the flosser; latter is right on the flosser handle. Like the magnetic grip for the flosser handle. Recommend this!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Perfect for out needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I need and expected. I did my research regarding quality, size and function and this met the marks. The rechargeable feature is priceless in not having a cord on the sink and the compact size is perfect. Have only charged it once in four weeks

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Zobel - Thank you for reviewing the ION model. We’re thrilled to hear that the unit has exceeded your expectations and that you’re pleased with the long-lasting charge. If you ever need assistance, remember it comes with a three-year warranty, and we're here to help!

  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    My favorite purchase of 2024

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my routine. I keep it uplugged between our his and hers sinks, the battery lasts over two weeks. I’m so glad i picked this over the Philips one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love this water pik

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some deep abscesses and was referred to a periodontist. In the meantime, was told to get a water pik. I chose this one since it was battery operated, and it could travel with me with no problems. I was going on a trip out of the country and did not want to have to deal with plugs. The water pik has worked perfectly. My abscesses are now gone. The machine works flawlessly. The battery life is great. The only complaint I have is that it is easy to accidentally power on the unit, especially when it is packed in luggage. I would definitely recommend this product to anyone who wants to have a great device and no cords.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size, Water pressure

    Rated 5 out of 5 stars

    Super Water Jet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE it!! It is small, well-designed, very practical, works on battery for 4 weeks before charching, USB charging, many water jet levels, the handle attaches magnetically, cord rolls in place automatically. Just love it! I should have purchased it a long time ago! A little loud when in use, but no big deal! Did I say I LOVE it? Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Happy flosser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an aging Aquarius flosser with this model. It's smaller, cordless, easier to clean, easier to use, less messy and effective. In my experience, water flossing provides a superior clean to dental floss. Online purchasing from Best Buy was a 10 out of 10. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super little flosser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great super portable. I love the compact size. If you are concerned about your teeth. My mouth feels fresh and clean. Only con is that it doesn’t come with a wall plug. A bit loud but who cares. As long as your teeth are clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Water pressure

    Rated 5 out of 5 stars

    A Great Compact Water Pick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! I love the compact size. Easy to use and clean. It's exactly what I was looking for compared to other more expensive products. This one provides a variety of settings for sensitive teeth. This is a great water pick. It's my first one and I highly recommend it. There is no need to buy expensive unless you plan to use it for a family. This is perfect for a single person. It cleans very well and for the price, you can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Size

    Rated 5 out of 5 stars

    Highly recommend this waterflosser!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Waterpik flosser after my dental hygienist recommended I add water flossing to my nightly routine. This model was recommended by the NY Times and I am very happy with it! It is compact, easy and pleasant to use. The charge has lasted 2 weeks so far, and I appreciate being able to adjust the pressure, and the magnetic holder.

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello JenniferL - Thank you for the feedback! We're thrilled to hear you found the ION model compact and easy to use. We are always looking to improve, so we will happily pass this along to our product development team. Happy water flossing!

  • Pros mentioned:
    Battery life, Ease of use, Size

    Rated 5 out of 5 stars

    MUST PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good size, easy to put to the side on your sink. last about a week with everyday use. have yet to try the other pieces but i love this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great compact Flosser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Very powerful for a small unit. The wireless function is great so it is portable. Battery last a long time between charges.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great water flosser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Waterpik is a bit noisy, but does a great job in removing food particles and plaque. We love the fact that the water pressure can be adjusted through 10 different settings. My wife and I are able to use the unit every morning for a week before a charge is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Ion Waterpik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ION Waterpik arrived on time and in good shape. It is compact and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Waterpik

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good charge and works well. I think I need to charge it maybe once a week, if that. I needed to turn it up to a fairly high setting to feel that it was doing anything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Teeth/Mouth cleaner on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new WaterPik has been a wonderful and worthwhile investment! My teeth have never felt so clean. This brand also allows you to add mouthwash or other liquid dental products to the water chamber. That's not possible with other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    For nerds and non-nerds alike.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my brother, who is a bit of a nerd... it took him two months to use it the first time, but this guy is HOOKED. I think I'm going to get one too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Cordless Waterpik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and works well. It takes up little space on counter.

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Lajam68- Thank you for your review of the ION model. We're pleased to hear that the unit is easy to set up and works well for you. Your feedback is valuable to us, and we'll be sure to share it with the rest of our team. Happy water flossing!

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wtaerpik

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Waterpik ION Cordless Countertop Flosser is… all right. It does the job, but I wouldn’t say it’s the best thing out there. The pressure is solid and my teeth feel clean after using it, so no complaints there. But for something at this price point, I expected a bit more in terms of build quality or user experience. The cordless design is nice, but the unit is a bit bulkier than I imagined, and the water tank feels kind of awkward to refill. Battery life is decent and it does hold a charge for a while, which is a plus. But I wouldn’t call it life-changing or essential—it’s just a good, average water flosser. If you find it on sale, it’s worth trying. Otherwise, it’s fine!

    I would recommend this to a friend
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