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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 110 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the ION Cordless Countertop Water Flosser for its ease of use, overall performance, and impressive battery life. Many appreciate its compact size and powerful water pressure. While the device is well-designed, a few users have noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 110 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I recommend this item. Light weight to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use once you get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good night

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart and small device to take care of all your teeth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Didn't know i needed it until i got it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was curious for years about how they work. Now, i wish i had it years earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Water pressure

    Rated 5 out of 5 stars

    HAPPUY TYEETH AND GUMS!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I liked th powerful streeam1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water Flosser

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps my son clean his teeth while he has braces.

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello PGMPMJ- Thanks for the review! Be sure to have your son try the OD-100E Orthodontic tip. It removes hard-to-reach plaque around orthodontic brackets and wires which helps clean around braces. Happy water flossing!

  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great organization and has always delivered premier products and service to me in all my transactions with them. Simply, a very good company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have bought one sooner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I never bought a Waterpik. I think I would have WAY more healthy teeth if I did. This thing is AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rechargeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Teeth feel cleaner than ever! Unit well built and comes with more than adequate supply of nozzles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy! Would buy again for the convenience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flosser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much just am not crazy about putting the flosser back on the magnet. The cords get in the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how you can charge it and disconnect the cord when not charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SweetLov3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really nice however we did not recieve a chager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gums

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product really making my gums more healthy

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too noisy and make a bigger mess than loading alone.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Caira - Thank you for your review of the ION. We're sorry to hear that you are not fully satisfied. Our products are designed for bathroom use, with sound levels intended to be appropriate for that space. Specifically, we aim for our products to have a sound level of less than 70 dBA. If you need any assistance in the future, please don't hesitate to contact us. You can email us directly at [email protected] or call our customer service at 1-800-525-2774, Monday through Friday from 7:00 am to 3:30 pm Mountain Time.

  • Rated 5 out of 5 stars

    Lap top computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for at an exceptional price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase in June now in August it’s not working! I thought it just needed to be changed, so I charged overnight and it works for a few minutes and stops .

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello ToyaF- We're sorry to hear about the issue you're experiencing! Have you tried cleaning the charging contacts? Sometimes, buildup in that area can prevent proper charging. To address this, please use a Q-tip dipped in white vinegar to clean and dry both contacts, and then attempt to recharge the unit. If the problem persists, please contact us at 1-800-525-2774 or [email protected]. We offer a three-year warranty and are here to help!

  • Rated 2 out of 5 stars

    Worked well until it statred leaking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to give it a higher rating but bagan leaking after 3 useages.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello RobertaC - We are sorry to hear that the reservoir is leaking. If water is left in the unit after flossing, it can cause leakage. If this isn't the issue you're experiencing, please let us know! You can reach us at 1-800-525-2774 or by email at [email protected]. Thank you.

  • Rated 1 out of 5 stars

    Worked for a few months and broke right after warr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit worked pretty good until a week ago. And it's right after I'm not able to return it. Doesn't charge basically now I just have a thing that sits on the counter that does nothing. Warning I would check where this came from. I have one that work fine for at least 2 years. This one only lasted a couple months

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Jamesdiego - We are sorry for the difficulty you are experiencing with the unit. It does come with a three-year warranty. Have you tried contacting customer service? We would like to get some additional information about the issue and open a warranty claim for you if needed. We just need you to contact us. Please email us at [email protected] or call customer service at 1-800-525-2774 Monday through Friday from 7:00 a.m. to 5:00 p.m. Mountain Time for assistance.

  • Rated 1 out of 5 stars

    It’s terrible sorry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Water Flosser leaked where the Tip hooks to the other part so I only used it once. We’ll have to return it and I even paid for a Protection Plan or something that cost $15 dollars and change too.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We sincerely apologize for the difficulty you have encountered. The unit carries a three-year manufacturer warranty. Have you tried contacting our Customer Support team? We would like to get more information about the issue and open a warranty claim if necessary. Please email us at [email protected] or call us at (800) 525-2774.

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