Customer Ratings & Reviews
- Model:
- SF-03W010-1
- |
- SKU:
- 6446762
Customer reviews
Rating 4.7 out of 5 stars with 698 reviews
(698 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Sonic-Fusion Rechargeable Flossing Toothbrush's cleaning performance, ease of use, and the convenience of having a single unit for both brushing and flossing. The impressive water pressure and compact size are also appreciated. However, some customers have noted concerns regarding the small brush head and battery life. Additionally, a few users mentioned the noise level and tethered design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performanceCons mentioned:Battery life, Brush head
Rated 5 out of 5 stars
Great, but slightly confusing and messy.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do you want clean teeth? This WILL DO IT! However, actually using it can be somewhat confusing on the proper technique. There are separate buttons for flossing and brushing. You can use both at the same time, but are you supposed to? If you floss and brush at the same time, the toothpaste gets washed away quickly. You can floss first and then brush, but that takes longer. This thing can also be quite a mess and accidentally spray water everywhere until you get used to it. You WILL need to use it while your head is directly over a sink. The one thing that confuses me is that the unit came with a carrying case for the toothbrush part (which can be separated from the flossing "water pump" base). If you detach the head, then you can take it with you, but the charger is built into the base, so you will have no way to recharge it while on the road. The only other concern is that the toothbrush rests in the base, where it is charged. So the battery is always kept at full charge, and topped up after every use. This can be hard on the life of the battery. It would have been nice to be able to store the brush in the base without charging until the battery got down to 20% charge in order to maximize the life. Still, a great unit that will clean your teeth quite well.
I would recommend this to a friend Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The waterpik is powerful, but messy, The brush is too weak, doesn't feel like my teeth are cleaned afterwards. It is a good idea, but the two functions have not been perfected yet to work together in one device.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry to hear that you are disappointed with the Sonic-Fusion 2.0. Here is a link to a short how-to video that has great tips on how to prevent a mess.  https://youtu.be/YUee3ojqWBA We greatly appreciate your feedback and will be sure to share it with our Product Design Team.
Rated 4 out of 5 stars
It's a good but.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I am pleased with the results of the toothbrush and I like the convenience of the water pick. The only thing I would like to see is a model that comes with 2 toothbrushes.
This review is from Waterpik - Sonic-Fusion Recharegable Flossing Toothbrush - Black/Chrome
I would recommend this to a friendRated 5 out of 5 stars
Like having two capabilities in one unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. It’s a little noisier than my previous brush but not a problem. Strong water flow is getting out those last little bits of food, and brush is working fine also.
This review is from Waterpik - Sonic-Fusion Recharegable Flossing Toothbrush - Black/Chrome
I would recommend this to a friend- Pros mentioned:Ease of use, FlossingCons mentioned:Brush head
Rated 5 out of 5 stars
Such A Time Saver
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My dentist hygienist had recommended this and I was so excited to get this all-in-one. I love that I can floss and brush my teeth at the same time. I am definitely saving time in the mornings before heading off to work. I would sometimes forgo the flossing because I didn’t feel I had enough time, but this makes it so much faster and easier. Now I will never miss a day flossing. In the evenings I just have to brush my teeth. Now I can get rid of my Waterpik and electric toothbrush, as this takes up less space on the bathroom vanity. This device is really easy to use. It only uses one outlet instead of using one for each item and you have that extra outlet now for other things like electric shavers, hair dryers, etc. I feel you can never have enough outlets in your bathroom. This comes with only one toothbrush head. If there is more than one person wanting to use this, you will need to purchase more heads to accommodate them. This flosser/toothbrush combo has buttons for brushing, flossing or you have the option of pressing both buttons to do both things at the same time. Make sure to fill the water tank with warm water to use the water flosser part of this. The first time using the Waterpik flosser you will need to prime the water as directed and to me the rest is rather self explanatory. After using this, it feels almost as if I had just been to the dentist for a cleaning. To me there is no better feeling than this. It definitely takes a little getting used to when using both the flosser and brush at the same time because water is always releasing from the toothbrush flossing part and running slowly out of your mouth. I simply put the toothpaste on the brush and brush around a bit to start and then turn on the flosser with the toothbrush part and let them both brush and floss together. I found that if you use most of the water from using both brushing/flossing you don’t have to rinse out your mouth. Just use your favorite mouthwash and you are done. Let’s just say, I LOVE this!
I would recommend this to a friend Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband as a gift. He absolutely loves that he can brush his teeth and use a water pik at the same time. He also loves how long it holds a charge.
This review is from Waterpik - Sonic-Fusion Recharegable Flossing Toothbrush - Black/Chrome
I would recommend this to a friendRated 1 out of 5 stars
Faulty device... never worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got to use it. I followed the instructions of testing the floss feature and it never worked. I wouldn't recommend spending 150 on an item to have it not work and then having to deal with the hassle of returning it
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello JoannaM - We are so sorry that you are having difficulty. We would be happy to help you get it up and running. Please contact us at 1-800-525-2774 or email smreviews@waterpik.com. Thanks.
Rated 5 out of 5 stars
Finally a product that deliversp!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 in 1!.....you can fill it with water or mouthwash downside replacement brush heads a little expensive.
This review is from Waterpik - Sonic-Fusion Recharegable Flossing Toothbrush - Black/Chrome
I would recommend this to a friendRated 5 out of 5 stars
Great Toothbrush
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as a waterpik, but the vibration is slightly weaker than a sonicare electric toothbrush.
This review is from Waterpik - Sonic-Fusion Recharegable Flossing Toothbrush - Black/Chrome
I would recommend this to a friend- Pros mentioned:FlossingCons mentioned:Battery life, Brush head
Rated 5 out of 5 stars
A Nice Improvement
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using another sonic toothbrush for a while now and have tried the original Sonic Fusion in the past but felt the vibrations were considerably slower. The Sonic Fusion 2.0 improves on the speed and gives you two speed choices. The unit comes with a compact head but full-sized heads are available. I would have liked it if it included one of each size brush head. Like most electric toothbrushes the Sonic Fusion has a two minute timer and signals every 30 seconds to change brushing locations. The clean feels almost as good as a trip to the dentist. The unit comes with a travel case for the brush which can be used without the water flosser. Waterpik’s information says the brush charge lasts for 30 minutes so traveling for more than a couple of weeks would require you to pack the whole unit which is a little cumbersome. I like that this combines the features of a Waterpik flosser along with the toothbrush. There are three modes, brushing, flossing and both brushing and flossing. The pressure on the flosser is adjustable to your liking and it does a good job of removing food from between your teeth although it is a bit messy, however this is no different than using a Waterpik from the past. Overall I really like the convenience of using just one device to brush and floss. I give the Waterpik Sonic Fusion 2.0 five stars and would recommend it to a friend.
I would recommend this to a friend Rated 5 out of 5 stars
Cleans well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and makes you teeth feel really clean.
I would recommend this to a friendRated 1 out of 5 stars
Worst toothbrush!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your toothbrush quit working and when I had a problem with it. You said oh we can’t do anything about it. I paid a lot of money for it!
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello PatriciakP - We apologize for the difficulty you encountered with the product. It does come with a three-year warranty. We would like to get some additional information about the issue and open a warranty claim for you if needed. Please send us an email at smreviews@waterpik.com or call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Rated 5 out of 5 stars
Omg
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this product. It’s a two in one toothbrush with a water floss.... say bye bye to cavities.
This review is from Waterpik - Sonic-Fusion Recharegable Flossing Toothbrush - Black/Chrome
I would recommend this to a friendRated 1 out of 5 stars
Nice but doesn’t keep working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a few weeks then the floss stopped pumping water. This is the third one we bought and quit working after a few weeks
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello KevinA- We apologize for the difficulties you encountered with the unit. Did you try contacting us? The product comes with a three-year warranty. You can reach us by email at smreviews@waterpik.com or call our customer service at 1-800-293-1241 for assistance. Thank you.
Rated 4 out of 5 stars
Water pick toothbrush
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Confusing trying to put toothpaste on the brush because I’m afraid of stopping up the water pick part. Love the way the pik part feels on my gums
This review is from Waterpik - Sonic-Fusion Recharegable Flossing Toothbrush - Black/Chrome
I would recommend this to a friendRated 1 out of 5 stars
Sonic Fusion v2.0 is trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Sonic Fusion 2.0 from Best Buy for my wife for Christmas. When I set it up I did NOT work directly out of the box. Call and contact Waterpik and they stalled me long enough that I couldn’t return it to Best Buy! Still haven’t received a credit or replacement. AVOID AT ALL COSTS! JUNK JUNK JUNK!
This review is from Waterpik - Sonic-Fusion 2.0 - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello MaxE1955 - We are sorry you are dissatisfied with the product. The model is backed by a three-year manufacturer's warranty and comes with a 60-day money-back guarantee. We would like to get some additional information about what you experienced and see if we can help. Please send an email to smreviews@waterpik.com for assistance. Thank you.
Rated 5 out of 5 stars
New and better way to get em’ cleaner!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to the new technology of this product. Seems promising!
This review is from Waterpik - Sonic-Fusion Recharegable Flossing Toothbrush - Black/Chrome
I would recommend this to a friend- Cons mentioned:Design
Rated 3 out of 5 stars
Ok device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is ok but I think I like the two separate instead of in one
This review is from Waterpik - Sonic-Fusion Recharegable Flossing Toothbrush - Black/Chrome
No, I would not recommend this to a friend Rated 1 out of 5 stars
Dont buy Waterpik sonic fusion 2.0
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, this was my second one within 6 day and both didnt work at all. The company Waterpik doesnt reply to emails or phone calls .
This review is from Waterpik - Sonic-Fusion 2.0 - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hellos WillisB - I am sorry this has been your experience. We were closed for the holiday weekend and work our emails in the order they were received. If you still need assistance, we would be happy to help! Please contact us at 1-800-525-2774 or send an email to smreviews@waterpik.com.
Rated 5 out of 5 stars
keep em clean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for keeping your teeth clean and breath fresh
This review is from Waterpik - Sonic-Fusion Recharegable Flossing Toothbrush - Black/Chrome
I would recommend this to a friend













