Customer Ratings & Reviews
- Model:
- SF-01W020-1
- |
- SKU:
- 6321892
Customer reviews
Rating 4.6 out of 5 stars with 497 reviews
(497 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the Sonic-Fusion Rechargeable Flossing Toothbrush's ease of use, effective flossing and cleaning capabilities, and adjustable water pressure. Many appreciate the built-in timer, contributing to a thorough brushing experience, and report positive feedback on the overall mouth feel after use. However, some customers find the brush head size unsuitable and the price point relatively high. A few also noted the device's noise level as a drawback.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Clean teeth
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend by my dentist. Love the flossing feature
I would recommend this to a friend- Cons mentioned:Noise level, Price
Rated 1 out of 5 stars
It’s loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. It’s very loud. It’s not that affective. I get more out of just old fashion flossing. The brush is a joke as well. Over priced and a waste of money.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry that you are not happy with the product. It is a motor driven appliance and as with many other common household appliances, some noise is normal. We do offer a 60 day money back guarantee. Please feel free to email me directly at [email protected]. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for assistance.
Rated 4 out of 5 stars
Way to Go!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FINALLY, someone came up with a brush and a flosser all in one!
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need more guidance for best use. Multi purpose is nice.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Stronger version. Cleans teeth well.
I would recommend this to a friend- Pros mentioned:Cleaning, Ease of use, Water pressure
Rated 5 out of 5 stars
Game Changer.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sonic Advantage Waterpik works marvelously. After brushing my teeth with it and using the pik, my teeth feel cleaner than after I go to the dentist. It is the easiest means for flossing and brushing at once and you get the ease of using a toothbrush to direct the waterpik which makes cleaning easier. The compactness of the waterpik and reusable toothbrush makes it so it fits easily on a counter that is more limited for space. I look forward to brushing my teeth. It comes with a great carrying case. The design looks nice and not super clunky. You can get 2-3 flossings out of the water tank but the water gets cold so I usually refill every time with warm water. The waterpik has many settings for water pressure. I’ve told everyone how great it is. Game changer.
I would recommend this to a friend Rated 3 out of 5 stars
A little underwhelming!,
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the concept of this initially but after using it, I was underwhelmed. The flossing was fine but the toothbrush didn’t seem to perform nearly as well as some of my other electronic toothbrushes.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello JohnB -We're sorry to hear you were underwhelmed with the SF-01 model. The toothbrush portion provides 30,000 brush strokes per minute and has been proven to be effective. This model carries a 60-day money-back guarantee. We would be happy to help with this. Please call us at (800)-525-2774.
Rated 3 out of 5 stars
Believe the brush will be better with use..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice concept that needs getting used to. Assumed that it included two brushes but it did not and needed to place an additional order.
I would recommend this to a friendRated 3 out of 5 stars
Not A Fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item does not compare to the older models I have purchased. It does not clean your teeth as much as the older models do.
I would recommend this to a friend- Pros mentioned:TimerCons mentioned:Design, Price
Rated 4 out of 5 stars
combines brushing and flossing pretty well...
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Toothbrush and water flosser combined; saves space and cuts down on time of doing both tasks separately. Built in timer = 2 minute tooth brushing/flossing without having to even think about it. 10 pressure settings – Various settings to get the ideal and most comfortable setup for each individual using it Cons: The base isn't mobile or as mobile I should say as the toothbrush. So, water flossing on the go or when traveling isn't really an option There is only a single design for the head...so if you don't like this one you are going to have to just deal with it. Price. I guess yo could say that given the warranty (3 year guarantee) and brand quality that price isn't *really* a con, but even with those two things in mind this is still a rather pricey item. I still recommend the Waterpik Fusion as it does both tasks (brushing/flossing) very well and combines them into a single event.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 2 out of 5 stars
Not as adverrtised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up but doesn't work as efficiently as promised. After using the floss cycle I would floss and still have food remains.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry you are not completely satisfied with the product. The Waterpik Sonic–Fusion is more than twice as effective as traditional brushing and flossing for improving oral health. You can check out our clinical research here: https://www.waterpik.com/oral-health/pro/clinical-research/flossing-toothbrush-vs-regular-brushing-flossing-QaqishJG-2018/
Rated 3 out of 5 stars
Not sure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure how good or bad this product is a Christmas present For my wife and I have it wrapped up and I won’t know if she likes it until December 26, 2020
I would recommend this to a friend- Cons mentioned:Design
Rated 1 out of 5 stars
Sony clock radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a Sony Am/fm radio which was advertised as having a battery backup. the battery backup only runs the clock and not the radio. The clock and date are on one side and the speaker is on the back so one can listen to the radio or watch the date and time. Hearing the speaker while it is facing the wall is not acceptable. This is a poor design and is not cheap.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .It appears that you are reviewing the wrong product. This is the Waterpik Sonic-Fusion.
- Cons mentioned:Noise level
Rated 2 out of 5 stars
loud and messy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this toothbrush is unnecessarily loud and messy and squirts water everywhere
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry to hear you are not completely satisfied with the product. The product is also a motor-driven appliance, some noise is normal. It sounds like our how-to video may be of some help. It explains how to use the product without making a mess.
https://youtu.be/LwM5ZxmcMBE
We stand behind the quality of our products and the warranties that come with them. This model carries a three-year warranty. If you have any issues, please let us know! You can email me directly at [email protected] for assistance. Or, call customer service at 1-800-525-2774. Thank you.
Rated 3 out of 5 stars
Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay and good I just personally didn’t like how the water lik was infused with the tooth brush but it wasn’t bad
I would recommend this to a friendRated 3 out of 5 stars
Average item, over-priced and over-marketed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tooth brush is too soft and does not swivel. It moves unidirectionally only. Not great.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello there - We are sorry to hear you were not happy with the Sonic-Fusion model. This specific model does not have a toothbrush head that spins. It uses sonic technology that provides 30,000 brush strokes per minute. The toothbrush bristles are rated as standard soft and have been proven to be effective. We do offer a 60-day money-back guarantee with this model. If you need assistance, please let us know. You can email us directly at smreviews@waterpik.com or call 1-800-525-2774 for assistance.
- Cons mentioned:Brush head size
Rated 1 out of 5 stars
Brushes too soft
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brushes are toooo soft! Got it for my husband and he has to brush his teeth with an electric toothbrush and then use the Water Pik Sonic-Fusion. Very disappointed with the product because of soft brushes. Could have bought a single water pik for a lot less.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry that you are unhappy with the product. The patented flossing brush heads on the Sonic-Fusion® are soft with a high-low bristle pattern. The SF-01 does have a 30-day money back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please email me directly at [email protected]. Or, contact customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time.
- Pros mentioned:Cleaning, Water pressure
Rated 4 out of 5 stars
Impressive cleaning
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I wasn’t sure if this would be very easy to use. I have seen a few reviews that said it was messy and hard to control. I found that if you take your time and use some common sense, it’s really quite a nice idea. First, I don’t recommend trying to brush and water flosser at the same time. I found that the tooth brush does a great job and cleans my teeth quickly and effectively. I have used other electric tooth brushes, and this seemed to be as effective as the others. Once I finished brushing, I switched to water flossing only. This thing is powerful, so I don’t recommend setting it on full blast. The key to using this is to make sure you lean over the sink and keep your mouth a closed as possible while using it, otherwise water will spray all over the place. I proceeded slowly and each time my mouth filled with water, I spit it out and kept going. The end result is that I felt like my mouth just went through a deep cleaning! Even better, I didn’t have to mess with regular floss, which I hate! This is a great 2 in 1 device that really does both jobs well. If you were thinking of getting a water flosser, save some counter space and try this. One thing I did find a little annoying is that where the water tube attaches to the base of the tooth brush is not a really tight fit. The first couple of times I used it, it came off. You have to be gentle moving the toothbrush around to avoid it from happening. Other than that, I am very happy with it.
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 2 out of 5 stars
Its good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good but messy. There is a learning curve But does the trick
I would recommend this to a friendBrand response from Joan reid
Posted .We are sorry that you find the product messy to use. Here is a link to a quick video that will help you perfect your technique. https://youtu.be/UqRc5Ugn7Q4
- Pros mentioned:Ease of use, Timer, Water pressure
Rated 5 out of 5 stars
Waterpik Sonic-Fusion is awesome
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this brush since I got it everyday. The unit is easy to fill with warm water. Easy to decide if you want to brush and to floss or if you want to just brush. Shuts off after 2 minutes so you know you have brushed per recommendations from your dentist. You are able to adjust the water pressure by turning the dial to increase or decrease the amount of water.
I would recommend this to a friend







