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Customer Ratings & Reviews

Model:
WP-118
SKU:
6444458
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Customer reviews

Rating 4.6 out of 5 stars with 5754 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Ultra Water Flosser's ease of use and its ability to provide a professional-level cleaning, along with its effective water pressure. Many appreciate the included attachments and have noticed improvements in their gum health. While some users find the noise level to be a drawback, the overall consensus leans heavily towards satisfaction with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 5,754 reviews
  • Rated 3 out of 5 stars

    Water pik--necessary item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is smaller than expected...attachments smaller as well. Works good....just expected larger attachments.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    water-pie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flow is gentle even on higher settings. I need to follow with a proxy-brush for some areas.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take it or leave it, I rarely use it anymore to be honest. Make sure you have enough counter space

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Very loud

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought as a gift for someone and they tells me it’s very loud

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry you were not completely satisfied with the WP-100. The product is a motor-driven appliance, and as with other common household motor-driven appliances, some noise is normal.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great basic waterpik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by dentist and absolutely love. Easy to use and easy to clean.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just quit working ..not even a year of use...brought Feb 2025

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Repeat Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this one lasts longer than the last one. After 2 years the pause button stopped working on our first one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get the protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second unit. They work very well, but with daily use they will not last 3 years.

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      I am sorry for the difficulty you are experiencing with the product. This model is backed by a three-year warranty. We would be happy to help you with this. Please email me directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance. Thank you.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water rinse is easy and affordable way to clean teeth at home any time.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not crazy about it. Very noisy. Did not meet my expectations.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry to hear this. The unit is a motor driven appliance and as with many other common household motor driven appliances, some noise is normal.

  • Rated 3 out of 5 stars

    I liked my old one more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Waterpik pulsed. I liked it more. There is a tendency for the unit to "walk" while using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but didnt it works great but make a mess of water it should of been wireless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great waterpik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you have hard to reach areas that a regular floss can't reach

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    leaky but effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s pretty good but it leaks water a lot. The lid sometimes falls in the water basin too.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry you are having this issue with your Ultra water flosser. The reservoir is not designed to store water in between uses, so make sure to empty it when finished flossing. If you are still experiencing a leak, please contact us. Your model carries a three-year warranty that we would be happy to help you with. Please email me directly at smreviews@waterpik.com. Or, you can call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.

  • Rated 3 out of 5 stars

    Great item-larger than it appears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited about this product but it was too bulky for my small space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheaply made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not turn dial pass 7 or it will hurt. Poor instructions

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello JayB - We are sorry you are unhappy with the product. We recommend that you start out on the lowest pressure setting that is most comfortable for you. You can adjust the pressure gradually as your gums become stronger. It is not necessarily a goal to use the product at the highest setting; however, our products are tested at number seven. Please give us a call at 1-800-525-2774 or send an email to smreviews@waterpik.com with any questions you have.

  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the idea of the product but I believe that the cordless one is easy and more convenient.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it easy to use doesnt puncture or hurt my daughters braces

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price, ok quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flosser did not work well; it was very messy & I was disappointed in the quality

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry to hear you are disappointed with the product. Waterpik stands behind the quality of our products and the warranties that accompany them. It sounds like our how-to video may be of some help. It explains how to use the product without making a mess. https://youtu.be/tmBcEf2jfks

  • Rated 3 out of 5 stars

    need some learning to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tube is too short. I am a person of few words. Yet it is not accepting this review.

    I would recommend this to a friend