Customer Ratings & Reviews
- Model:
- WP-118
- |
- SKU:
- 6444458
Customer reviews
Rating 4.6 out of 5 stars with 5754 reviews
(5,754 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Ultra Water Flosser's ease of use and its ability to provide a professional-level cleaning, along with its effective water pressure. Many appreciate the included attachments and have noticed improvements in their gum health. While some users find the noise level to be a drawback, the overall consensus leans heavily towards satisfaction with the product's performance.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like it but have yet to use all the pieces, will update once I give it a few more weeks.
This review is from Waterpik - Ultra Water Flosser - Blue
I would recommend this to a friendRated 3 out of 5 stars
Not satisfied with product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has already has broken down and I have it for 10 days
This review is from Waterpik - Ultra Water Flosser - Black
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
Meh.I’m regretting this purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish that I would have picked a pic with a larger water tank because it needs to be refilled too often. It also sounds like an aggressive sprinkler.
This review is from Waterpik - Ultra Water Flosser - Blue
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello Tacos - We are sorry you are not completely satisfied. The reservoir capacity of 90+ seconds and can be refilled if necessary. Please contact our team at 1-800-525-2774 or email smreviews@waterpik.com for further information.
Rated 3 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it 3 months ago. Used couple times only. Waste of money. Would recommend to buy cordless version.
This review is from Waterpik - Ultra Water Flosser - White
No, I would not recommend this to a friendRated 3 out of 5 stars
reasonable stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works. But feel very cheap. It can not clean my teeth as I expected.
This review is from Waterpik - Ultra Water Flosser - Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
A little bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great but the size is pretty large for the counter. Simple to use
This review is from Waterpik - Ultra Water Flosser - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Works ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok but sprays water all over. Takes a little time getting used to using the sprayer.
This review is from Waterpik - Ultra Water Flosser - Blue
No, I would not recommend this to a friendRated 2 out of 5 stars
Get newer version instead
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the button wasn’t such an issue I would give it 100% “it gets stuck all the time and the water doesn’t come out”. I’m trying to get a replacement and hopes that’s an easy process but clearly they “waterpik” know it’s an issue because they newer ones have a switch button versus press button.
This review is from Waterpik - Ultra Water Flosser - Blue
No, I would not recommend this to a friendBrand response from Joan reid
Posted .I am sorry that you are having an issue with the pause button on your Ultra model. Your model carries a three-year warranty and we have replacement parts available. We'd be happy to help you with this. We just need you to contact us. You can email me directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774 for assistance.
Rated 3 out of 5 stars
Good product, but not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very good product. I wish water come out when I push the switch instead of stop the flow.
This review is from Waterpik - Ultra Water Flosser - Black
I would recommend this to a friendRated 3 out of 5 stars
It’s okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product actually worked very well but looks extremely cheap and cheesy
This review is from Waterpik - Ultra Water Flosser - White
I would recommend this to a friendBrand response from Joan reid
Posted .We are sorry to hear that you were not completely satisfied with the product. Waterpik stands behind the quality of our products and the warranty. If you ever need assistance, just let us know! We are here for you. You can email me directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
- Cons mentioned:Noise level
Rated 4 out of 5 stars
Noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knocking a star off because it's noiser than expected.
This review is from Waterpik - Ultra Water Flosser - Blue
I would recommend this to a friend Rated 1 out of 5 stars
Not the quality I expected from waterpik
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really disappointed on this product. I had one when I was younger and it was not difficult to use at all. This one gets everything wet. Hard to use. Floods your mouth with water right away so you have to stop all the time. It seems the water flow in to much, It's just supposed to be a small stream of water. Its seems like your brushing your teeth with a garden hose lol.
This review is from Waterpik - Ultra Water Flosser - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy - Won’t buy again. Not recommended!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad! Did not help anything. Useless will not buying from Best Buy again!
This review is from Waterpik - Ultra Water Flosser - White
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello Ltp95001- We are very sorry to hear you are not finding the unit beneficial. We welcome your specific feedback or any questions you may have. Please feel free to reach out to us at 1-800-525-2774 or via email at smreviews@waterpik.com.
Rated 2 out of 5 stars
Water flosser
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 18 months with just one person using this water flosser, the button on the handle, which starts and stops the flow when the device is on, broke rendering it useless. I expected that with light use it would last longer. Before it broke I was very happy with this product.
This review is from Waterpik - Ultra Water Flosser - Black
I would recommend this to a friendBrand response from Joan reid
Posted .I am sorry that this happened! The Ultra model carries a three-year warranty. We would like to get some information from you about what you experienced and open a claim if needed. Please call our customer service team at 1-800-525-2774. Or, send an email to smreviews@waterpik.com. Thank you.
Rated 3 out of 5 stars
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flosses well but time consuming. Be prepared to spend a good 30 mins, flossing, brushing and rinsing.
This review is from Waterpik - Ultra Water Flosser - Black
I would recommend this to a friendRated 3 out of 5 stars
August 2016
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live this product my mouth is so cleaner. I would buy agian
This review is from Waterpik - Ultra Water Flosser - White
I would recommend this to a friendRated 3 out of 5 stars
Waterpik
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waterpik is a great way to floss if you dont want to floss the old fashioned way
This review is from Waterpik - Ultra Water Flosser - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Wash mouth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impress at all , feel like it doest have much power pressure
This review is from Waterpik - Ultra Water Flosser - White
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello Ezequielortega - We are sorry to hear you were not impressed with the Ultra model. It produces the highest amount of pressure of all our countertop models and comes with a three-year warranty. Should you change your mind, please do not hesitate to contact us. We can be reached at 1-800-525-2774 or by email at smreviews@waterpik.com. Thank you.
Rated 3 out of 5 stars
Small reservoir
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reservoir seems awful small, but it works for me. I am the only one that uses it.
This review is from Waterpik - Ultra Water Flosser - Black
I would recommend this to a friendRated 2 out of 5 stars
Functional but breaking down.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this product for seven months. I use it nightly. There are two issues. One, the pause button gets stuck when I press it. And second, the water leaks at the base of the handle, where it connect to the water hose.
This review is from Waterpik - Ultra Water Flosser - White
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry to hear this is happening! It is important to remember that the reservoir needs to be emptied after each use as it is not intended to store water. Running distilled white vinegar and warm water through the unit and handle regularly, as recommended, will prevent the issue by breaking down any buildup that may be accumulating. Here is a link to our cleaning blog that has detailed cleaning instructions.
https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/
This model carries a three-year warranty. If you are still experiencing this issue, please reach out to us. You can email me directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.