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Customer Ratings & Reviews

Model:
WP-118
SKU:
6444458
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Customer reviews

Rating 4.6 out of 5 stars with 5754 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Ultra Water Flosser's ease of use and its ability to provide a professional-level cleaning, along with its effective water pressure. Many appreciate the included attachments and have noticed improvements in their gum health. While some users find the noise level to be a drawback, the overall consensus leans heavily towards satisfaction with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 5,754 reviews
  • Rated 3 out of 5 stars

    Hard to handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to handle. It sprays all over . The pressure is not consistent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but could of came with a better brush.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this product came with a better brush nozzle.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Hate it. Too loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like how loud it is. It's also too big to store in my bathroom because it's small and the cord is a problem. The cordless version may be a better option. It's too noisy. I don't like it and need to return it.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry to hear you are not completely satisfied with the product. The product is also a motor-driven appliance, some noise is normal. This model carries a 30-day money-back guarantee. I would be happy to assist you with this and help guide you to a product that would be a better fit. You can email me directly at smreviews@waterpik.com for assistance. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.

  • Rated 1 out of 5 stars

    Great, but only if want to use it for a month.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was honestly super pleased initially with this item. Unfortunately, after using it once/twice daily for just barely over a month it completely stopped working for no reason whatsoever. Did love it while it worked, but what a waste of money for only a month of use.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello LalaA - We are sorry to hear this happened. The model comes with a three-year warranty. We want to get some additional information about the issue and open a warranty claim if necessary. Please call (800) 525-2774 or email smreviews@waterpik.com, we would happily help!

  • Rated 3 out of 5 stars

    Good for cleaning gums.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hose to the pik crimped and reduced the pressure and water flow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt impressed with the product and ended up using small physical floss picks instead

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky for my taste. Kind of a burden to have in a small bathroom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average waterpik. Nothing super special. Works good, no issues as of yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap and broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how this got great reviews which made me buy it. It lasted me barely 5 uses. It felt like a toy and very cheap. On first use it was leaking and I tried to manage it. After about 5times using it, it just stopped working and I had to return it and buy the bigger one. Will try and see if the bigger one is stronger. Not much options to choose from. Won’t purchase again.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello DotOkez - We are sorry for the difficulty you are experiencing with the unit. It does come with a three-year warranty. We would like to get some additional information about the issue and open a warranty claim for you if needed. You can email us at smreviews@waterpik.com or call customer service at 1-800-525-2774 for assistance.

  • Rated 3 out of 5 stars

    It is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not have to much power. It leak from the little house attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy flossing and cleaning waterpik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it on a daily basis. Good flossed that will yield good results if started immediately after a deep cleaning. The water splatters if we don’t hold the glosser in correct position. That’s a thing to watch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On off buttons are confusing. If bumped you get wet!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not worth time or money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one tip worth using, loud, and doesn't get my teeth as clean as floss. I can sit there for 20 minutes using this and refill it multiple times and floss will still get more out

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello - We are sorry to hear that you're unhappy with the Ultra unit. The product is also a motor-driven appliance, some noise is normal. This model carries a 30-day money-back guarantee. I would be happy to assist you with this and help guide you to a product that would be a better fit. You can email me directly at smreviews@waterpik.com for assistance. Or, call customer service at 1-800-525-2774 for assistance.

  • Rated 3 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd unit. I bought this for my kids. Good product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this to be a good product but really messy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GREAT FLOSSER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVED IT SO MUCH I GOT ONE FOR MY NIECE. SHE IS ENJOYING IT ALSO

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great just make sure the water is warm

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was totally messy, & it wouldn’t leave your teeth clean

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Water Flosser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly what I was expecting, but gets the job done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I was expecting more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after my dentist recommended it. It went on sale at a great price so I thought would try it. It is a very messy process. Glad I got it on sale because it is something that will go in the top of my closet and not used.

    No, I would not recommend this to a friend