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Customer Ratings & Reviews

Model:
WP-118
SKU:
6444458
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Customer reviews

Rating 4.6 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the Ultra Water Flosser's ease of use and its ability to provide a professional-level cleaning, along with its effective water pressure. Many appreciate the included attachments and have noticed improvements in their gum health. While some users find the noise level to be a drawback, the overall consensus leans heavily towards satisfaction with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 5,754 reviews
  • Rated 3 out of 5 stars

    it didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we didn't get the exact performance off this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad item

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend this product at all. This is the second one I bought in in 4 years. I follow all the directions, clean with vinegar every month. It either stops working or the water leaks out all over the place even after Waterpik sends new plugs.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are so sorry that this has happened. This model comes with a three year warranty. We would like to get more information about your experience and open a claim if necessary. You can email us at smreviews@waterpik.com or call us at (800) 525-2774 for assistance.

  • Rated 5 out of 5 stars

    Braces

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my kid having braces. Gets in all the hard to reach spots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water pik

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped around Best Buy beat everyone. Great place to shop. Personnel great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given to me because the one I had for years has worn out. I don't like this product. poor design with the handle. If you don't attach the pick attachment securely, water goes all over the place. It's hit and miss, to much trouble.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended by my dentist

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by my dentist. I like the blue color which matches my bedroom

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted 10.5 months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The part of the unit that’s held in hand is shooting water from the bottom (where tubing enters bottom of handle.)

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Shougal - We are sorry you are having this difficulty with the model. It does come with a three-year warranty. Have you tried contacting customer service? We would like to get some additional information about the issue and open a warranty claim for you if needed. We just need you to contact us. Please email us at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.

  • Rated 4 out of 5 stars

    Small, cheap, plastic y. Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheap. Plastic. Cheap plastic. But it does the job! Works well so far. I chose it for function not aesthetics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very pleased with this product. Recommend to anyone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great while it lasted

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a few months and then the functions stopped.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello TarahH - We're sorry to hear that your Ultra model stopped functioning. It does come with a three-year warranty. Have you tried contacting customer service? We would like to get some additional information about the issue and open a warranty claim for you if needed. We just need you to contact us. Please email us at smreviews@waterpik.com or call customer service at 1-800-525-2774. Thank you.

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids have braces and is very complicated to floss but his orthodontist recommended me to use a waterpik,and my kids loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new version of the game is on or before I ordered the most oleilpo1 on a regular basis and operating system and a few of you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ultra Water Flosser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one before that lasted me for about 20 years and it was great. So is this one and it's purple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take pride in my smile and I would highly recommend this to anyone that is looking to strengthen and perfect their smile.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for sensitive teeth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too aggressive for sensitive teeth. Mouth became sore. Choose wisely. Product does work as described

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hygiene tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people with braces. I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good works as described. Husband loves it. Niceeeee

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda just sprayed water everywhere. Didnt really clean teeth any better than a toothbrush.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Maccolor - We are sorry to hear you were not satisfied with the performance of the Ultra model and found it messy to use. There is a bit of a learning curve. However, with practice, you'll get the hang of it in no time! Here is a link to our how-to page that might be helpful.
      https://youtu.be/6lWWbOqMhdQ

  • Rated 1 out of 5 stars

    Good for 1 year and you need to replace it.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this : Online OrderOrder NumberBBY01-805898473266 It lasted till May 2021 - the waterpik will nt turn on . The motor does not last. Ill be looking elsewhere for a replacement When it did work the unit worked well. But the top lid was a bit hard to get off to refill each time. other than that - when i worked it word very well.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Jamesdiego - We sincerely apologize for the difficulty you have experienced with the product. This model carries a three-year warranty. Just give us a call at (800) 525-2774 or email us at smreviews@waterpik.com when you have a chance and we would be happy to open a claim for you if needed.

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dentist recommended my family purchase this model and it works very well. So much better than regular flossing.

    I would recommend this to a friend