Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5735 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the Ultra Water Flosser's ease of use, its effectiveness in cleaning teeth, and its affordable price. Many customers appreciate the variety of attachments that come with the flosser, as well as its powerful water pressure. However, some customers find the flosser to be noisy and messy, and a few have experienced durability issues and water leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 5,735 reviews
  • Rated 3 out of 5 stars

    Cheaply made

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not turn dial pass 7 or it will hurt. Poor instructions

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello JayB - We are sorry you are unhappy with the product. We recommend that you start out on the lowest pressure setting that is most comfortable for you. You can adjust the pressure gradually as your gums become stronger. It is not necessarily a goal to use the product at the highest setting; however, our products are tested at number seven. Please give us a call at 1-800-525-2774 or send an email to smreviews@waterpik.com with any questions you have.

  • Rated 3 out of 5 stars

    Not satisfied with product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has already has broken down and I have it for 10 days

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price, ok quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flosser did not work well; it was very messy & I was disappointed in the quality

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry to hear you are disappointed with the product. Waterpik stands behind the quality of our products and the warranties that accompany them. It sounds like our how-to video may be of some help. It explains how to use the product without making a mess. https://youtu.be/tmBcEf2jfks

  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the idea of the product but I believe that the cordless one is easy and more convenient.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it easy to use doesnt puncture or hurt my daughters braces

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    need some learning to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tube is too short. I am a person of few words. Yet it is not accepting this review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it but have yet to use all the pieces, will update once I give it a few more weeks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    reasonable stuff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works. But feel very cheap. It can not clean my teeth as I expected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get newer version instead

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the button wasn’t such an issue I would give it 100% “it gets stuck all the time and the water doesn’t come out”. I’m trying to get a replacement and hopes that’s an easy process but clearly they “waterpik” know it’s an issue because they newer ones have a switch button versus press button.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      I am sorry that you are having an issue with the pause button on your Ultra model. Your model carries a three-year warranty and we have replacement parts available. We'd be happy to help you with this. We just need you to contact us. You can email me directly at [email protected]. Or, call customer service at 1-800-525-2774 for assistance.

  • Rated 3 out of 5 stars

    A little bulky

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great but the size is pretty large for the counter. Simple to use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but sprays water all over. Takes a little time getting used to using the sprayer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it 3 months ago. Used couple times only. Waste of money. Would recommend to buy cordless version.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product actually worked very well but looks extremely cheap and cheesy

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry to hear that you were not completely satisfied with the product. Waterpik stands behind the quality of our products and the warranty. If you ever need assistance, just let us know! We are here for you. You can email me directly at [email protected]. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.

  • Rated 3 out of 5 stars

    Good product, but not the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good product. I wish water come out when I push the switch instead of stop the flow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noisy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knocking a star off because it's noiser than expected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Water flosser

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 18 months with just one person using this water flosser, the button on the handle, which starts and stops the flow when the device is on, broke rendering it useless. I expected that with light use it would last longer. Before it broke I was very happy with this product.

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      I am sorry that this happened! The Ultra model carries a three-year warranty. We would like to get some information from you about what you experienced and open a claim if needed. Please call our customer service team at 1-800-525-2774. Or, send an email to smreviews@waterpik.com. Thank you.

  • Rated 1 out of 5 stars

    Cheap and broken

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how this got great reviews which made me buy it. It lasted me barely 5 uses. It felt like a toy and very cheap. On first use it was leaking and I tried to manage it. After about 5times using it, it just stopped working and I had to return it and buy the bigger one. Will try and see if the bigger one is stronger. Not much options to choose from. Won’t purchase again.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello DotOkez - We are sorry for the difficulty you are experiencing with the unit. It does come with a three-year warranty. We would like to get some additional information about the issue and open a warranty claim for you if needed. You can email us at smreviews@waterpik.com or call customer service at 1-800-525-2774 for assistance.

  • Rated 1 out of 5 stars

    Not the quality I expected from waterpik

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really disappointed on this product. I had one when I was younger and it was not difficult to use at all. This one gets everything wet. Hard to use. Floods your mouth with water right away so you have to stop all the time. It seems the water flow in to much, It's just supposed to be a small stream of water. Its seems like your brushing your teeth with a garden hose lol.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but could of came with a better brush.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this product came with a better brush nozzle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flosses well but time consuming. Be prepared to spend a good 30 mins, flossing, brushing and rinsing.

    I would recommend this to a friend