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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5735 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers frequently mention the Ultra Water Flosser's ease of use, its effectiveness in cleaning teeth, and its affordable price. Many customers appreciate the variety of attachments that come with the flosser, as well as its powerful water pressure. However, some customers find the flosser to be noisy and messy, and a few have experienced durability issues and water leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 5,735 reviews
  • Rated 2 out of 5 stars

    Functional but breaking down.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this product for seven months. I use it nightly. There are two issues. One, the pause button gets stuck when I press it. And second, the water leaks at the base of the handle, where it connect to the water hose.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry to hear this is happening! It is important to remember that the reservoir needs to be emptied after each use as it is not intended to store water. Running distilled white vinegar and warm water through the unit and handle regularly, as recommended, will prevent the issue by breaking down any buildup that may be accumulating. Here is a link to our cleaning blog that has detailed cleaning instructions.

      https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/

      This model carries a three-year warranty. If you are still experiencing this issue, please reach out to us. You can email me directly at [email protected]. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.

  • Rated 3 out of 5 stars

    Waterpik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waterpik is a great way to floss if you dont want to floss the old fashioned way

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it. Too loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like how loud it is. It's also too big to store in my bathroom because it's small and the cord is a problem. The cordless version may be a better option. It's too noisy. I don't like it and need to return it.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry to hear you are not completely satisfied with the product. The product is also a motor-driven appliance, some noise is normal. This model carries a 30-day money-back guarantee. I would be happy to assist you with this and help guide you to a product that would be a better fit. You can email me directly at [email protected] for assistance. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.

  • Rated 3 out of 5 stars

    August 2016

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this product my mouth is so cleaner. I would buy agian

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. First time we tried to use it it sprayed all the water out of where the hose meets the handle. Pushed the hose in and it continued to spray water. Maybe I got a bad one...

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello JoshuaM- We're sorry this is happening. Please make sure the jet tip is fully engaged in the handle. It should make a click sound when it's in place. If you need further assistance, please contact us at 1-800-525-2774 or by email at smreviews@waterpik.com.

  • Rated 3 out of 5 stars

    Small reservoir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reservoir seems awful small, but it works for me. I am the only one that uses it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to handle. It sprays all over . The pressure is not consistent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for cleaning gums.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hose to the pik crimped and reduced the pressure and water flow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt impressed with the product and ended up using small physical floss picks instead

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky for my taste. Kind of a burden to have in a small bathroom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average waterpik. Nothing super special. Works good, no issues as of yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth time or money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one tip worth using, loud, and doesn't get my teeth as clean as floss. I can sit there for 20 minutes using this and refill it multiple times and floss will still get more out

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello - We are sorry to hear that you're unhappy with the Ultra unit. The product is also a motor-driven appliance, some noise is normal. This model carries a 30-day money-back guarantee. I would be happy to assist you with this and help guide you to a product that would be a better fit. You can email me directly at smreviews@waterpik.com for assistance. Or, call customer service at 1-800-525-2774 for assistance.

  • Rated 3 out of 5 stars

    It is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not have to much power. It leak from the little house attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy flossing and cleaning waterpik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it on a daily basis. Good flossed that will yield good results if started immediately after a deep cleaning. The water splatters if we don’t hold the glosser in correct position. That’s a thing to watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good flosser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water flosser with no issues . I need to try the other sizes of the flossing but the default one is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On off buttons are confusing. If bumped you get wet!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this to be a good product but really messy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd unit. I bought this for my kids. Good product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great just make sure the water is warm

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was totally messy, & it wouldn’t leave your teeth clean

    No, I would not recommend this to a friend