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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5735 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers frequently mention the Ultra Water Flosser's ease of use, its effectiveness in cleaning teeth, and its affordable price. Many customers appreciate the variety of attachments that come with the flosser, as well as its powerful water pressure. However, some customers find the flosser to be noisy and messy, and a few have experienced durability issues and water leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 5,735 reviews
  • Rated 1 out of 5 stars

    Very disappointing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dental hygienist recommended this to aid in cleaning under the gums. I had used one years ago to blast food particles from between teeth but this seems to be much clumsier to use than I remember. 1. The tube/hose is more tightly wound which means you need to clear off the area around it completely. 2. I had forgotten that the water that it shoots has to go somewhere - hang your head at a 90 degree angle over the sink or swallow 3. If the wand nozzle is below the water level of the reservoir it dribbles, even when off 4. It must have a steep learning curve as I had trouble pointing it towards trouble spots I imagine that someone with braces would enjoy the greatest benefits from it, but flossing and good brushing are more efficient for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Braces

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my kid having braces. Gets in all the hard to reach spots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water pik

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped around Best Buy beat everyone. Great place to shop. Personnel great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than floss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not perfect but saves me a lot of time flossing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended by my dentist

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by my dentist. I like the blue color which matches my bedroom

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted 10.5 months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The part of the unit that’s held in hand is shooting water from the bottom (where tubing enters bottom of handle.)

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Shougal - We are sorry you are having this difficulty with the model. It does come with a three-year warranty. Have you tried contacting customer service? We would like to get some additional information about the issue and open a warranty claim for you if needed. We just need you to contact us. Please email us at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.

  • Rated 2 out of 5 stars

    The only act in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned many. All the same quality. Wand breaks off after a few months because the same poor quality connecting hose. I have to have one, otherwise I would not bother.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it two weeks, it’s ok, parts are awkward and seperate easily. Kind of a hassle to use unless you leave in same spot every day. I personally don’t like leaving all my toothbrush I g stuff out on counter

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry to hear that you are not happy with the product. This model is a counter top model and is designed to remain on the counter top. We do have portable units available; however, this is not one of them. We would like to learn more about the other issues that you are experiencing to see if we can help. Please email us directly at [email protected] or cal 1-800-525-2774 for assistance.

  • Rated 3 out of 5 stars

    Solves the purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solves the purpose. It Occupies lot of space though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad item

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend this product at all. This is the second one I bought in in 4 years. I follow all the directions, clean with vinegar every month. It either stops working or the water leaks out all over the place even after Waterpik sends new plugs.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are so sorry that this has happened. This model comes with a three year warranty. We would like to get more information about your experience and open a claim if necessary. You can email us at [email protected] or call us at (800) 525-2774 for assistance.

  • Rated 2 out of 5 stars

    Great while it lasted

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a few months and then the functions stopped.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello TarahH - We're sorry to hear that your Ultra model stopped functioning. It does come with a three-year warranty. Have you tried contacting customer service? We would like to get some additional information about the issue and open a warranty claim for you if needed. We just need you to contact us. Please email us at smreviews@waterpik.com or call customer service at 1-800-525-2774. Thank you.

  • Rated 3 out of 5 stars

    it didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we didn't get the exact performance off this product

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Small, cheap, plastic y. Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheap. Plastic. Cheap plastic. But it does the job! Works well so far. I chose it for function not aesthetics.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given to me because the one I had for years has worn out. I don't like this product. poor design with the handle. If you don't attach the pick attachment securely, water goes all over the place. It's hit and miss, to much trouble.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very pleased with this product. Recommend to anyone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda just sprayed water everywhere. Didnt really clean teeth any better than a toothbrush.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Maccolor - We are sorry to hear you were not satisfied with the performance of the Ultra model and found it messy to use. There is a bit of a learning curve. However, with practice, you'll get the hang of it in no time! Here is a link to our how-to page that might be helpful.
      https://youtu.be/6lWWbOqMhdQ

  • Rated 5 out of 5 stars

    Excellent hygiene tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people with braces. I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good works as described. Husband loves it. Niceeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids have braces and is very complicated to floss but his orthodontist recommended me to use a waterpik,and my kids loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new version of the game is on or before I ordered the most oleilpo1 on a regular basis and operating system and a few of you

    I would recommend this to a friend