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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5735 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers frequently mention the Ultra Water Flosser's ease of use, its effectiveness in cleaning teeth, and its affordable price. Many customers appreciate the variety of attachments that come with the flosser, as well as its powerful water pressure. However, some customers find the flosser to be noisy and messy, and a few have experienced durability issues and water leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 5,735 reviews
  • Rated 5 out of 5 stars

    Best Ultra Water Flosser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one before that lasted me for about 20 years and it was great. So is this one and it's purple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like being at the dentist office. It provides some good oral rinsing and simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take pride in my smile and I would highly recommend this to anyone that is looking to strengthen and perfect their smile.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for sensitive teeth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too aggressive for sensitive teeth. Mouth became sore. Choose wisely. Product does work as described

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good for 1 year and you need to replace it.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this : Online OrderOrder NumberBBY01-805898473266 It lasted till May 2021 - the waterpik will nt turn on . The motor does not last. Ill be looking elsewhere for a replacement When it did work the unit worked well. But the top lid was a bit hard to get off to refill each time. other than that - when i worked it word very well.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Jamesdiego - We sincerely apologize for the difficulty you have experienced with the product. This model carries a three-year warranty. Just give us a call at (800) 525-2774 or email us at smreviews@waterpik.com when you have a chance and we would be happy to open a claim for you if needed.

  • Rated 2 out of 5 stars

    Great while it worked but not broken

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great while it worked but now is no longer working. Lasted a few months, now in the process of getting it replaced via warranty claim.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry for the issue you are having with the unit. It does come with a three-year warranty. If you still need assistance, just give us a call at (800) 525-2774. Or, you can email us at smreviews@waterpik.com.

  • Rated 1 out of 5 stars

    Lasted less than a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a few months but then the hand held wand plugged up. The on/off button stopped working. I soaked in vinegar which resolved the problem the first time, but thereafter it stopped working altogether. Replaced with a unit that has a superior switch design. It seems to be working much better.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are so sorry that this happened. All of our products come with a warranty. If you ever need assistance in the future, just let us know! We are here for you. You can email me directly at [email protected]. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dentist recommended my family purchase this model and it works very well. So much better than regular flossing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within only five months of using it. The “pause” button kept sticking till it eventually permanently got stuck and I was forced to throw it away. Highly recommend getting the warranty for this one for sure. Totally regret it.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      I am sorry to hear this happened. This model carries a three-year warranty and we have replacement hose and handle kits available. If you still need assistance, we would be happy to help you with this! You can email me directly at [email protected]. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.

  • Rated 1 out of 5 stars

    disappointing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unlike my earlier model this one is hard to use, you have to perfectly align the water container for it to work and it is difficult for it to start working. the model I got was a lemon, it splurted water all over the sink and made a mess. very disappointing as I had to return it.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry for the difficulty that you encountered. We would like to get some additional information about your experience. You can email us at smreveiws@waterpik.com.

  • Rated 1 out of 5 stars

    broke

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke after 11 months with limited use, very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Brenda - We're sorry to hear about your experience and disappointment. The Ultra model comes with a three-year warranty. Have you tried reaching out to us for assistance? We're here to help. You can contact us at 1-800-525-2774 or via email at smreviews@waterpik.com. Thank you.

  • Rated 5 out of 5 stars

    Perfect for removing black stains of teeth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within one week I was able to notice the changes in my teeth. I am very much satisfied with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No frills approach to water flossing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! I’ve had several of these and they have proven reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great flosser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dentist recommended I try this out and I love it! Water will spray all over if you’re not careful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs more durability

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this product for 4 month and already broken Water Hose Handle for Waterpik. so I hadve to buy replacement from another store..

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      I am sorry to hear this happened! The Ultra water flosser carries a three-year warranty and the hose is replaceable. We would be happy to help you with this. Please send us an email at [email protected]. Or, you can call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 am Mountain Time for assistance.

  • Rated 2 out of 5 stars

    Waterpik flosser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motor after a few times sounded like it was going out…nice looking device though

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello cocosimoneh - We're sorry for the difficulty you're experiencing with the Ultra model. It does come with a three-year manufacturer's warranty. We would like to get some additional information from you and see if we can help. Please get in touch with us at 1-800-525-2774 or email smreviews@waterpik.com.

  • Rated 2 out of 5 stars

    Fine other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked well for two months only, we was happy. when stop working, it gets stuck, the water doesn't come out well.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry for the issue you are having with the unit. It does come with a three-year warranty. We are here to help! You can email us at smreviews@waterpik.com or call us at (800) 525-2774 for assistance.

  • Rated 2 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just okay The quality for the price is upon my review. Not impressed. Ended up returning

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Ant718 - We are sorry to hear you were not impressed with the Ultra model. Waterpik stands behind the quality of our products and the warranties that accompany them. This model comes with a three-year warranty. If you change your mind and ever need us in the future, we are here to help! You can email us directly at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 for assistance.

  • Rated 5 out of 5 stars

    I love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine helped get to the spots my toothbrush was missing. I wish I had bought this sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice inexpensive water pik.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job it was created to do. Works well for dental work. I would recommend the product.

    I would recommend this to a friend