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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5735 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers frequently mention the Ultra Water Flosser's ease of use, its effectiveness in cleaning teeth, and its affordable price. Many customers appreciate the variety of attachments that come with the flosser, as well as its powerful water pressure. However, some customers find the flosser to be noisy and messy, and a few have experienced durability issues and water leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 5,735 reviews
  • Rated 2 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    flossing will work better and the mess this make is just not worth it. I did not end up keeping this product and took it back. Just didn't feel like it cleaned by teeth.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Switch malfunction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t always turn on…I have to fiddle with the switch!

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello - We are so sorry for the difficulty that you are having with your Waterpik Ultra. It does come with a three-year warranty. We would be happy to look into this for you and open a claim if necessary. You can email us at smreviews@waterpik.com or call (800) 525-2774 for assistance. Thank you!

  • Rated 2 out of 5 stars

    Broke after two months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a button, but it happens to be the button that makes it work. So...too much to spend for a device that broke so soon.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      I am sorry to hear this happened. We would be happy to help. You can email me directly at [email protected]. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.

  • Rated 5 out of 5 stars

    Great flossing alternative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to floss without getting the floss thread stuck in between your teeth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it's job, better than having to use actual floss

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad product, noisy and not easy to use. No recommended

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello MayS - We are sorry that you are unhappy with the Ultra model. The product is a motor-driven appliance, and as with other common household motor-driven appliances, some noise is normal. We stand behind the quality of our products and the warranties that come with them. This model carries a three-year warranty. If you have any issues, please let us know! You can email us directly at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 for assistance.

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tool and much improved since I was a kid. More control and cleaner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m addicted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This water pix is great. The technology has developed so much over the years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The product works well, does exactly what it says.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I both this for the storage on the lid, in addition to other great benefits. The lid is a little flimsy, it comes off too easily.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really didn’t work as I was thinking, really to expensive at the end I end up just putting away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for keeping teeth clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and worth the price to keep teeth, gums, tongue and fresh breath.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water Flosser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product work great on my teeth. They feel fresh and clean after using it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    price not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i found it better one in another company and so disappointed because i like to buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouth deep cleaner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for oral health. Regular use will prevent gingivitus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift recipient says it’s great - recommends for any looking for this item

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Messy with good results

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very messy but they all are there is no way to avoid the mess when you are using a waterpik

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry to hear that you are finding the product to be messy. Here is a link to our how-to video that has great tips on how to prevent a mess. https://youtu.be/tmBcEf2jfks

  • Rated 2 out of 5 stars

    Was not a great purchase something you can do with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not a great purchase something you can do without

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Thelui1 - We are sorry that you are not happy with the product. We would like to get some additional information about your experience and see if there is something we can do to help! You can email us directly at smreviews@waterpik.com. Or you can call customer service at 1-800-525-2774 for assistance

  • Rated 1 out of 5 stars

    Terrible Quality Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 2 months of purchase this has broken. The button on the handle is stuck depressed, which is a common issue seen on the reviews and the water reservoir leaks too. I’m surprised at the terrible quality with such high reviews. Would not recommend at all.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are so sorry that this happened. We stand behind the quality of our products and the warranties that accompany them. If additives (such as mouthwash) are added to the water in the reservoir, then our instructions call for rinsing the system with a reservoir full of clean water after each use. This will help prevent buildup in the water pathway. It is also important to remember to clean the reservoir at least once a week and to run distilled white vinegar and warm water through the unit at least once a month. Here is a link to our cleaning blog that has detailed cleaning instructions. https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/ If this does not fix the issue, the unit carries a three-year warranty. We would be happy to help! Please email me directly at smreviews@waterpik.com. Or, you can call customer service at 1-800-525-2774.

  • Rated 5 out of 5 stars

    AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Flosser ever! Do good I've bought some for the whole family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan. Be aware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this to floss on full power. Then go over again with a regular flosser and you will still be picking gunk out. This simply does not work and surely does not work as advertised. I would return it but I threw away the box.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello RyanP - We are sorry to hear you are not a fan and not satisfied with the model. The Ultra model produces the highest PSI (up to 100) available in all of our countertop models. We do offer a 30-day money-back guarantee. If you would like more information, you can email us at smreviews@waterpik.com or call (800) 525-2774 for assistance.