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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5735 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers frequently mention the Ultra Water Flosser's ease of use, its effectiveness in cleaning teeth, and its affordable price. Many customers appreciate the variety of attachments that come with the flosser, as well as its powerful water pressure. However, some customers find the flosser to be noisy and messy, and a few have experienced durability issues and water leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 5,735 reviews
  • Rated 2 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Not very deep clean. I want more from that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaves a lot to be desired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay not really worth the money better off just flossing

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello EdinsonR - We are sorry you are unhappy with the model. Our products are designed to take the place of traditional string floss. Research has proven it to be up to 50% more effective for improving gum health. Here is a link to some research. https://www.waterpik.com/oral-health/clinical-research/. If you have any questions, please contact our team at 1-800-525-2774 or by email at smreviews@waterpik.com.

  • Rated 2 out of 5 stars

    Not good for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaks really bad and has to be emptied after each use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible u basically should take a hose and spray everything. Not user friendly at all. Terrible

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Rose - We are sorry you are having difficulty using the product. There is definitely a trick to it. We have found the best advice we can give is to place the flosser in your mouth prior to turning it on, then make sure you look down into your sink as you go; keep your mouth slightly open so water can drain into the sink. Here is a link to a quick video that might help.https://youtu.be/6lWWbOqMhdQ

  • Rated 1 out of 5 stars

    Difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Christmas he tried to use it several times and couldn’t get use to it. In my opinion it was difficult to use. We wound up getting rid of it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good until after 2 months the button to hold the water got stuck. Now it won’t shoot water at all. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry that you are having difficulty with the handle on your WP-100 Ultra unit. This model carries a three-year warranty. We would be happy to look into this and open a warranty claim if necessary. Please email me directly at [email protected]. Or, contact customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time.

  • Rated 1 out of 5 stars

    Product broke down 1 day after the warranty ran ou

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the button on the handle broke for the second time on 6-20-2020 this time I'm not able to make it work again.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry to hear that you are having difficulty with the handle. This model carries a three year warranty. We would be happy to help with this. Please email us at [email protected] or give us a call at 1-800-525-2774 to open a warranty claim.

  • Rated 1 out of 5 stars

    Dissapointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely dissapointed, not what I was looking for.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello SylviaA - We're sorry that you were disappointed with the Ultra model. We would like to get some additional information about your experience and see if there is something we can do to help! You can email us at smreviews@waterpik.com. Or you can call customer service at 1-800-525-2774 Monday through Friday from 7:00 a.m. to 5:00 p.m. Mountain Time for assistance.

  • Rated 1 out of 5 stars

    Messy messy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user friendly. Very messy and does not clean all the plaque off. It does remove food particles but not the extra clean feeling from flossing. Save your $40 and wait for an electronic flosser with real floss.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT WORTH IT

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didnt even last a week, motor pump gave up and stopped working, not worth it!

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry for the difficulty you are experiencing with the unit. It does come with a three-year warranty. We would like to get some additional information about the issue and open a warranty claim for you if needed. You can email me directly at [email protected]. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.

  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works very well. My only complaint is that the motor is very loud. I was happy with the sale price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Decent while it lasted.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted about 4 months then stopped working. I will buy another but ill definitely get a warranty this time.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry for the difficulty that you have encountered. This model actually comes with a three year manufacturer's warranty. We would like to get some additional information about your experience and can open a claim if needed. Please email us directly at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help!

  • Rated 1 out of 5 stars

    Water pik

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful... this thing got water everywhere. Very difficult to use and made an awful mess every time it was used. Could not wait to return it

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Mudder - We are sorry to hear you were unhappy with the product and found it difficult to use. It sounds like our how-to video may be of some help. It explains how to use the product without making a mess. https://youtu.be/6lWWbOqMhdQ

  • Rated 1 out of 5 stars

    A waste

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless and not very convenient to use also bigger than what I like it to be, was a waste of money

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry that you're unhappy with the product. We have over 70 clinical studies proving the safety and efficacy of the Waterpik Water Flosser. It is clinically proven to remove up to 99.9% of plaque from treated areas, and is up to 50% more effective than string floss for improving gum health. You can read more of our clinical research at https://www.waterpik.com/oral-health/pro/clinical-research/
      This model carries a three-year warranty. If you have any issues, please let us know! You can email me directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774.

  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cans broken i guess. The water just dripped out, no pressure off any kind

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Tiny - We are sorry to hear your unit is broken. It does come with a three-year warranty. Have you tried contacting customer service? We would like to get some additional information about the issue and open a warranty claim for you if needed. We just need you to contact us. Please email us at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 for assistance.

  • Rated 1 out of 5 stars

    Very Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasts for only 3 months. I tried soaking in vinegar but that did not help. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry that you're disappointed with the product. Waterpik stands behind the quality of our products and the warranties that accompany them. The Ultra model does carry a three-year warranty. We would like to get some additional information about the issue and open a warranty claim if necessary. Please give us a call at 1-800-525-2774. Or, email: smreviews@waterpik.com.

  • Rated 1 out of 5 stars

    Leaking Waterpik in a WEEK!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Waterpik broke in a week. Started leaking at the bottom and flooded my bathroom counters. Not a good product.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello LeakedInaWeek - We are sorry for the issue that you are experiencing with the unit leaking. It is important to remember that the reservoir needs to be emptied after each use as it is not intended to store water. If this is not the issue that you are experiencing, please let us know! Please email me directly at smreviews@waterpik.com. Or call customer service at 1-800-525-2774.

  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaked out of the box was defective brand new and when I returned I got a hassle

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t beat original dental floss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works good but not as good as old school dental floss, cheaper and better in the long run. I like that it comes with different brushes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This water flosser is uncomfortable to use. When I use it my face and clothes get wet.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello greatvaccum - We are sorry to hear that you are not completely happy with this model and found it messy to use. Perhaps our how-to video would be helpful. It has great tips on how to prevent a mess. Here is a link to the short video: https://youtu.be/6lWWbOqMhdQ