48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5735 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the Ultra Water Flosser's ease of use, its effectiveness in cleaning teeth, and its affordable price. Many customers appreciate the variety of attachments that come with the flosser, as well as its powerful water pressure. However, some customers find the flosser to be noisy and messy, and a few have experienced durability issues and water leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,735 of 5,735 reviews
  • Rated 5 out of 5 stars

    great quallity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works perfectly and is easy to clean and maintain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a waterpik

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waterpik makes a quality product. This is a good buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    malfunctioned after three months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working fine until after three months of operation the PAUSE button got stuck and you can't operate it any more. Will call customer service tomorrow and let you know how it went. It is an important addition to mouth hygiene - buy this model seems problematic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk, junk, junk! Much reduced quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of these Water Piks for over 10 years, great product, finally the hose just broke off. The unit is still working great. I thought fine, I'll just get a new unit. Not only are they more expensive than the used to be... but the new models are complete junk! They weigh half as much as the older model, motor is clunky and loud and sounds extremely poor quality. Much disappointed. Seems they don't make anything like they used to. Returning

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello CRutherford - We are sorry you were disappointed with the Ultra model. The product is a motor-driven appliance, and as with other common household motor-driven appliances, some noise is normal. We stand behind the quality of our products and the warranties that come with them. This model carries a three-year warranty. If you have any issues, please let us know! You can email us directly at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 for assistance.

  • Rated 4 out of 5 stars

    Works Well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first waterpik. It works great, but I think that corners were cut in manufacturing. It's also a nice change from the black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomiendo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best! I use this many years ago and I think it’s the best option

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    leadership is so bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor quality and it dose not have power. I want to order sliver or blue and the store 577 made a mistake. store 577 leadership are never on the floor to help the staff and only care about their bonus after 13 years of being top in sales I was let go over lie's and dealing with a medial issues. The GM is heartless and so is the salesman and HR is no help at all. do not go to Oxford Valley PA

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Unhappymc48 - We are sorry you are not satisfied with the Ultra unit. Waterpik does stand behind the quality of our products and their warranties. The model produces the highest amount of pressure available in all of our countertop models. It ranges from 10-100 PSI. Should you ever encounter any issues, please do not hesitate to contact us at 1-800-525-2774 or email smreviews@waterpik.com.

  • Rated 5 out of 5 stars

    waterpik

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waterpik flosser works very good recommended by our dentist

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Waterpik container leaks. It's a known issue. The rubber plug doesn't fit well, and it leaks. The upgraded model from this does not leak though.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as Christmas gift. However, I have used this myself. Found it to be good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Durability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine lasted 5 months… highly recommend a protection plan…

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry to hear this! The Ultra carries an automatic three-year warranty. Have you tried reaching out to our customer service team? Please email us at smreviews@waterpik.com or call (800) 525-2774 for assistance.

  • Rated 1 out of 5 stars

    No clue how to use it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poorly instructed on the manual. No water coming out when put everything together. Very noisy. Not worth buying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Plastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thin collar that holds the hand piece broke off right after the warrantee period. Velcro would not hold well, so I sent it back to see if they would help. They returned it to me with a letter telling me to buy a new one...FAT CHANCE OF THAT HAPPENING!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    How do I return this item for a refund?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great initially then stream dropped to nothing and then on our switch stopped working

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello 0cavityat62 - We are sorry to hear that this is happening. It could just need the jet tip replaced or the unit may need to be cleaned. Here is a link to our cleaning blog that has detailed instructions. https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/ If this does not fix the issue, please let us know! This model does come with a three-year warranty. Please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.

  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a gift. Feels cheap to the touch, like a McDonald's toy. Four head slots for six heads, cabling doesn't flex, leaks when you try to adjust anything. Absolute trash.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry to hear that you were not satisfied with the product. Waterpik stands behind the quality of our products and the warranties that accompany them. The Ultra unit carries a three-year warranty. I would like to get some more information about that you're experiencing. Please contact us at 1-800-525-2774. Or, send us an email at [email protected]. Thank you.