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$78.94

Customer reviews

Rating 4.7 out of 5 stars with 3563 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 3,563 reviews
  • Rated 3 out of 5 stars

    Too large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't fit in my laptop... Too large. Went for a SSD and am very happy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ultimately was the right storage size but the wrong physical size.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my laptop in for repair and the Geek Squad fixed it very quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    INTERNET CONNCTION PROBLEMS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UNABLE TO DOWNLOAD SPREADSHEET WITH THIS NEW HARDDRIVE

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my PC needed it , and it was available

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This drive had problems accepting Toshiba drivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Geek Squad installation, this hard drive had errors in accepting the original Toshiba laptop hardware drivers. It took 2 additional repair sessions by the Geek Squad and additional 3 weeks to get the hard drive to work on my Toshiba laptop. I also wasted nearly 20 hours of my time troubleshooting the computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about a hard drive? My computer is running.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    don't know how to review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive could not fix my lap tops problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seems to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works in my old computer, but it does not seem any faster

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still having problems with my HP Laptop freezing up and slow changes to new screens. I have been back once since installation with Geek Squad. I finally got another appointment this Thursday with Geek Squad to try to fix this. They only have 2 Geek Techs. It is hard to get in for help or even ask questions. They said to let them know if there were problems with this hard drive. I am hoping we can exchange it with a Solid State Hard Drive priced at same or near same price. That I will not have to pay for it or just the difference in cost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unknowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my computer in so a window update I did could be taken off my computer. End result I received a call that the hard drive was corrupted and I need another one. When I got the computer back the only thing on it was Windows. I lost ALL access to everything else I had including my Yahoo email, which I still cannot access. I had to change emails and lost EVERYTHING that I had in the yahoo account. I cannot get my bill notification either. I do not believe I had a problem with the drive, I was using it and I had no problem until I hit the window update. I took the computer to another location and they gave me back my Microsoft office, but nothing else and they can't help me. I WILL NEVER take my computer their for work again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just got the laptop back, hard to reviewanything yet

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    new hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was fine but the service with it has left much to be desired. Almost nothing was transfered from my old hard drive to the new one and I can not get any satisfaction in response to my questions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. Was trying to use to upgrade ps4. Hard to figure out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok had to exchange once because cd crashed. Good price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard drive replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems with new drive. For some reason the computer doesn’t always shut down when I try to turn it off. Few little glitches with other things too. Maybe it’s me because it’s different than the other drive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bogus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with my purchase or installation. I have called twice to get my issues resolved but to no avail. My camera in back won't record in the afternoon and my hardrive keeps coming up that it needs to be formatted. I paid for installation and it's not working properly !

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Replcement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed to repair computer that failed after 3 years

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    wont work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not plug and play. Original hard drive is dead. cant download windows to the drive because it doesnt have any drivers installed. cant install drivers because it wont recognize the hard drive without an op system. piece of worthless junk.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello, We’re sorry to hear about your experience. To assist you better, we kindly request you to open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue. Our support team will reach out to you promptly. WDConnections

  • Rated 1 out of 5 stars

    Poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was just over a year old when the hard drive failed. I did not have extended service plan so ended up spending over $300.00 to take out the plan to replace the hard drive. I am very disappointed with the performance of the new hard drive. When I first turn the laptop on everything seems fine but after a few minutes it freezes up. I can't even get the mouse pointer to function properly. It jumps around the screen. This was not a cheap laptop and I don't think it should have gone bad in such a short time

    No, I would not recommend this to a friend