Customer Ratings & Reviews

Unfortunately my PC needed it , and it was available

After Geek Squad installation, this hard drive had errors in accepting the original Toshiba laptop hardware drivers. It took 2 additional repair sessions by the Geek Squad and additional 3 weeks to get the hard drive to work on my Toshiba laptop. I also wasted nearly 20 hours of my time troubleshooting the computer.

I am still having problems with my HP Laptop freezing up and slow changes to new screens. I have been back once since installation with Geek Squad. I finally got another appointment this Thursday with Geek Squad to try to fix this. They only have 2 Geek Techs. It is hard to get in for help or even ask questions. They said to let them know if there were problems with this hard drive. I am hoping we can exchange it with a Solid State Hard Drive priced at same or near same price. That I will not have to pay for it or just the difference in cost.

What can I say about a hard drive? My computer is running.

product was fine but the service with it has left much to be desired. Almost nothing was transfered from my old hard drive to the new one and I can not get any satisfaction in response to my questions.

This hard drive could not fix my lap tops problem.

Works in my old computer, but it does not seem any faster

Not happy with my purchase or installation. I have called twice to get my issues resolved but to no avail. My camera in back won't record in the afternoon and my hardrive keeps coming up that it needs to be formatted. I paid for installation and it's not working properly !

I took my computer in so a window update I did could be taken off my computer. End result I received a call that the hard drive was corrupted and I need another one. When I got the computer back the only thing on it was Windows. I lost ALL access to everything else I had including my Yahoo email, which I still cannot access. I had to change emails and lost EVERYTHING that I had in the yahoo account. I cannot get my bill notification either. I do not believe I had a problem with the drive, I was using it and I had no problem until I hit the window update. I took the computer to another location and they gave me back my Microsoft office, but nothing else and they can't help me. I WILL NEVER take my computer their for work again.

i just got the laptop back, hard to reviewanything yet

not plug and play. Original hard drive is dead. cant download windows to the drive because it doesnt have any drivers installed. cant install drivers because it wont recognize the hard drive without an op system. piece of worthless junk.

Ok. Was trying to use to upgrade ps4. Hard to figure out

Ok had to exchange once because cd crashed. Good price

Having problems with new drive. For some reason the computer doesn’t always shut down when I try to turn it off. Few little glitches with other things too. Maybe it’s me because it’s different than the other drive.

Old setup speed not fast too slow on boot up stats

Installed to repair computer that failed after 3 years

My laptop was just over a year old when the hard drive failed. I did not have extended service plan so ended up spending over $300.00 to take out the plan to replace the hard drive. I am very disappointed with the performance of the new hard drive. When I first turn the laptop on everything seems fine but after a few minutes it freezes up. I can't even get the mouse pointer to function properly. It jumps around the screen. This was not a cheap laptop and I don't think it should have gone bad in such a short time

After 4 years of a lot of use my Seagate hard disk died on my Dell Inspiron N7010 laptop so the decision was simple, I knew I couldn’t afford a SSD and honestly I care more for storage than speed so basically I check online on Best Buy and came upon 3 options. Seagate, WD or Toshiba I already had Seagate and by all means I think they are good but I believe WD has the edge or at least that has been my experience and Toshiba I really wasn’t interested. I have 3 WD portable hard drives 1 terabyte each and they are still going strong just to give you an idea my laptop is on from 7 am to 9pm Monday to Friday and a few hours on over the weekend so that is a lot of hours of work for that old Seagate so no complaints just wished it last longer but that one was 640 Gb and this one is 1 terabyte so I’m happy with the extra storage plus I need something reliable and WD is very good in my opinion. It fit perfectly on my laptop I backup all my documents, videos and pictures and did a clean install of Windows 7 again, I had the original backup disk done by the Geeks here on Best Buy when I bought the laptop plus the extra Cd’s with all the programs from Dell so the installation was a breeze honestly the most painful part was waiting for all the windows updates and finally for the SP1 update which it took a while but I knew that so no biggie. You can clone your entire hard drive with their software and backup everything to another portable hard drive if you like or even to the new one with a sata cable if you have one. I have one from Acronis I got long time ago but I wanted to start fresh and no bring all problems to the new drive so I didn’t mind put back all my programs, pictures, videos and expend a couple of days doing that my laptop is faster now just like a brand new. The drive is super quiet and it works fine no problems at all if you are looking for storage and good price look no further, one other thing it may help you if your laptop is plug to the wall all day like mine I have it set to “High Performance” where the battery indicator is I’m not sure how is on other laptops but I suppose is the same usually it comes set to balanced but I need the speed and performance more than anything and I found this very useful. You may find it cheaper online by other vendors but if the hdd is faulty or damage and you have to pay to have it shipped back to them then you no longer save any money plus you have to wait a few days, one time I did get a bad one and it was here at Best Buy store but as soon as I realize the drive was bad I exchange it for another one at the store and in 10 minutes I was back in my house no problems and specially no need to wait. Some things are ok to buy online others like this not for me. Hope this review can help with your decision and good luck with your drive.

It serves the purpose, I can't really tell the difference. My computer remains slow.

I am not sure of the ability of this hard drive. It was installed by Geek Squad and the computer only turned on twice afterward and no longer works