Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content

    WD - easystore 12TB External USB 3.0 Hard Drive - Black

    Model:
    WDBCKA0120HBK-NESN
    SKU:
    6364259
    Highly rated by customers for:
    Loading...

    Customer reviews

    Rating 4.7 out of 5 stars with 1736 reviews

    Rating Filter

    Rating by feature

    • Value

      Rating 4.6 out of 5 stars

    • Quality

      Rating 4.6 out of 5 stars

    • Ease of Use

      Rating 4.7 out of 5 stars

    Pros mentioned filter

    Cons mentioned filter

    95%would recommend to a friend

    Customers are saying

    Customers admire the easystore 12TB External USB 3.0 Hard Drive's massive storage capacity, reliability, and ease of use, finding it to be good value for the price. Positive feedback also highlights its quiet operation and convenient USB connectivity. While some users noted that the drive can run warm and that the RPM may be lower than advertised, the majority of reviews are overwhelmingly positive.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 62 Showing 1,221-1,240 of 1,736 reviews
    • Pros mentioned:
      Price

      Great value when on sale!

      |
      |
      Posted . Owned for 3 weeks when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great value when on sale! Buy it when it is below $200 or less!

      I would recommend this to a friend
    • Pros mentioned:
      Reliability

      A+ Hard drive

      |
      |
      Posted . Owned for 5 months when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      WD Easystore is holding up after 6 months with 0 crashes or failures.

      I would recommend this to a friend
    • Pros mentioned:
      Storage capacity

      Great Product, Easy to use. Up and running in min

      |
      |
      Posted . Owned for 2 months when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great Drive for the price for the amount of Storage. I have a couple of other WD drives and are still running great after 2 years.

      I would recommend this to a friend
    • Pros mentioned:
      Storage capacity

      great

      |
      |
      Posted . Owned for 9 months when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      it works great. It was on sale, I regrated no buying 2 of these

      I would recommend this to a friend

    • piece of crap

      |
      |
      Posted . Owned for 7 months when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      If I can give them -1 star I would. I Bought this product and transferred all of my office photos to it. It crashed 3 weeks later and we ended up paying another company close to $800 to retrieve them and we were not successful. We lost several years worth of work. They were extremely unprofessional , they did not care and their response was that it is normal for this to happen. This has caused a lot of damage to my company. Do not trust them .

      No, I would not recommend this to a friend
    • Pros mentioned:
      Storage capacity

      Great drive for backups

      |
      |
      Posted . Owned for 3 weeks when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great drive, fast, tons of storage!! Fast backups and restores

      I would recommend this to a friend

    • alot of movie storage

      |
      |
      Posted . Owned for 11 months when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I got this to use as a movie drive. Transferred dvds to digital quality. its quiet and works well with wireless router.

      I would recommend this to a friend
    • Pros mentioned:
      Reliability

      Tons of storage

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great device, reliable company. Relatively fast speeds for a hard disk.

      I would recommend this to a friend
    • Pros mentioned:
      Reliability

      Works great

      |
      |
      Posted . Owned for 1 month when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I love the WD Easystore series drives. They work great for NAS systems once they are shucked. You can re-use the enclosure as well.

      I would recommend this to a friend
    • Pros mentioned:
      Reliability

      Great Hard Drive

      |
      |
      Posted . Owned for 1 month when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      This hard drive was a great purchase, and has outstanding performance.

      I would recommend this to a friend
    • Pros mentioned:
      Storage capacity

      Increased storage capacity

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      12TB external USB 3.0 hard drive is remarkable in its storage capacity.

      I would recommend this to a friend
    • Pros mentioned:
      Usb

      Awesome value

      |
      |
      Posted . Owned for 4 months when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Really great value. I shucked the drive to use in a PC. Works well.

      I would recommend this to a friend
    • Pros mentioned:
      Storage capacity

      Great item

      |
      |
      Posted . Owned for 3 weeks when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I want big storage for my home LAN and this is correct one for us.

      I would recommend this to a friend
    • Pros mentioned:
      Storage capacity

      Great price for a ton of storage!

      |
      |
      Posted . Owned for 9 months when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great price for a ton storage! Works as it should.

      I would recommend this to a friend
    • Pros mentioned:
      Usb

      Works. No problems

      |
      |
      Posted . Owned for 7 months when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Did not experience any problems. Works great. Would buy again.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Thank you

      |
      |
      Posted . Owned for 4 months when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      This is a must buy. It has been very useful and was easy to setup.

      I would recommend this to a friend
    • Pros mentioned:
      Reliability

      Shucked into NAS

      |
      |
      Posted . Owned for 6 months when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Has been working great over the past 5 months in my synology NAS.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Great value

      |
      |
      Posted . Owned for 2 weeks when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Works as expected, easy to use. Great for any operating system.

      I would recommend this to a friend
    • Pros mentioned:
      Storage capacity

      Great

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great buy for any one that plays games on the Xbox systems

      I would recommend this to a friend
    • Pros mentioned:
      Storage capacity

      Great

      |
      |
      Posted . Owned for 9 months when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Works well, it was a great buy. I am happy with the purchase.

      I would recommend this to a friend
    Page 62, Showing 1,221-1,240 of 1,736 reviews
    Sign in or Create Account

    Get the latest deals and more.

    Best Buy appLearn more
    Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
    Best Buy Canada
    AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
    In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.