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Customer Ratings & Reviews

Model:
WDBCKA0140HBK-NESN
SKU:
6390390
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Customer reviews

Rating 4.7 out of 5 stars with 3118 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the easystore 14TB External USB 3.0 Hard Drive's large storage capacity, favorable price, and generally reliable performance as significant advantages. Positive feedback also highlights its ease of use and convenient USB 3.0 connectivity. However, some users report that the drive can be noisy and generate noticeable heat during operation. A few also mention issues with the included software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,118 reviews
  • Rated 5 out of 5 stars

    I like MINE!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like MINE! I like MINE! I like MINE! I like MINE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to be affordable, quiet and does the job. The shortage of external drives is not helping the situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Offsite backup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. I have been able to backup a huge amount of data for an offsite back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    14TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not get any better than this price on $ per gig. Write and read speeds are surprising fast for an external drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is very fast when using usb3.0 and decently quiet. Cables are decent length and the drive feels sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several of these and they work great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was a 'Value' orientated product, now just product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a solid drive for its previous price-point of $309. At $419 it doesn't impress as much, it does its job but it does in plastic, emits vibrations, and only supports USB 3.0.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Tons of storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of storage and great value when on sale. Would buy again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe I got a lemon...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wrote a review about how terrible my experience was with this drive and how awful customer service was, but magically it seems as though it has been removed... Long story short, the drive worked for a day, then made a clicking noise, and abruptly died. After dealing with tech support via phone, they were extremely unhelpful, and I decided to look into the problem myself. All of that happened within a week of owning the drive. (original review disappeared) I work on computers everyday and do HDD recovery, so after the "support" annoyed me, I investigated the HDD problem myself and it turned out to be a "multi-head failure" non-repairable and it damaged the platters. Seeing as this is a new, sealed helium HDD, and not a regular air-filled HDD, it is not a drive you can easily work on... if you open it, it's done. With that said, this failure occurred after I had already put a few TBs of personal information onto the drive, thus, bringing it to untrustworthy Geek Squad was out of the question. Failing and/or Failed HDD's should only be worked on by professional trusted, recovery techs, and when a drive permanently fails, they should be destroyed to keep information safe. I am greatly disappointed that Best Buy didn't offer to send me a replacement, and I am out the couple hundred dollars this item cost. I may have simply gotten a lemon, but my review is on the drive I received and the awful support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shucked this drive and got what I believe is an enterprise drive model number WD140EDGZ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best! best quality best price. I bought many external hdd and I recommend to buy this hdd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but run the WD tools before use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these drives, but you do need to run the WD tool to test the drive before you start to use it. It takes about 30 hours to do it with a drive this size, but it's so worth it as the first one I got was bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good hard drive. It has good transfer speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Backup.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great tool for backing up photos and other documents. It works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true Best Buy when they go on sale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale. So far, so good. Read and write speeds seem acceptable with the 3.0 usb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using WD for some time. Most of the time I have no problems but I have had some portables go south on me. So far so good for the big boys here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value per TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to collect all of my digital music collection

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    WD external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an external hard drive enough said. I shuck them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive. Cam finally use it as a backup. Got it at a good price with this chip shortage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable helium filled drives purchased in January of 2022. Easy to shuck for your NAS!

    I would recommend this to a friend