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Customer Ratings & Reviews

Model:
WDBCKA0140HBK-NESN
SKU:
6390390
Your price for this item is $232.99
Clearance
The comparable value price is $309.99

Customer reviews

Rating 4.7 out of 5 stars with 3117 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the easystore 14TB External USB 3.0 Hard Drive's large storage capacity, favorable price, and generally reliable performance as significant advantages. Positive feedback also highlights its ease of use and convenient USB 3.0 connectivity. However, some users report that the drive can be noisy and generate noticeable heat during operation. A few also mention issues with the included software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,117 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good storage for the $$$

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage for the $$$...always pick one up when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    WD 14 TB External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this one works great. An earlier one didn't.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product to give plenty of storage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to laptop and transfer photos, movies etc.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great storage space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage space for the Xbox One or PS4. Works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, however the transfer speed is extremely slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Was running out of space..i needed this.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works great, quality drive. I would buy a few more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for PS4, but PS4 is not compatible with a storage device larger than 8TB. Fortunately, I had an 8TB on my Xbox One X. So, I switched the one with my Xbox One X, and it was ready in seconds! Super fast!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good to slow no me gusto es demasiado lento el disco

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I doubt I’ll need a bigger storage space ever again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good big HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HD is huge! I put everything into it, and that's great!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this as a Plex server and so far it doing it job.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    great for storing movies, videos, etc

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage space for your movies, videos, etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only 12TB of Usable Space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine but I question why there is only 12TB of usable storage space on the drive. 2TB of software/bloatware seems excessive.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 1 out of 5 stars

    Drive and replacement both failed WD diagnostics.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large disk drive by current standards. And, it comes at a reasonable price. However, before I commit this much important data to a device, I gain confidence by testing it using the manufacturer's diagnostic software. It failed. I contacted the manufacturer. They basically said their return response was pretty much held up by the pandemic. I returned the product to the store and they ordered a replacement. The second drive did the same thing. The likelihood of an out of box failure is low. The chances of two in a row is extremely low. I suspect the diagnostic software. I again contacted Seagate. By the time they responded (3 days) I had already returned the drive to the store for a refund. Conclusion. WD products and support are very lacking. Best Buy did everything right and took care of me in spite of the pandemic.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Manufactured support discontinued right out of the

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a new item. I didn't realize it was already out of date, so much so that there's no online support for it anymore and there's no access to it. Aside from being with it at your desktop. No more remote access.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to backup my backups. Works great and have had no problems with it so far. My only issue with the shell is made with glossy plastic which means it'll be scratched up within a week of regular use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for media pictures and documents but not fast enough to playback of HD/4K videos or any games. Not suitable for Xbox back up.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    Loud Clicking hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes clicking noise even when not being used. Keeping Fingers cross.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 1 out of 5 stars

    Bad experience with the easystore :(

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to purchase this Hard drive and gain an extra 14TB for my system. Sadly I received a dud, I took it back and got another dud. I eventually went with another lower capacity model that worked well for my needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    So far so good..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stores a ton of space - great drive to just back up everything. It seems a bit slow - but reliable so far.

    I would recommend this to a friend