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Customer Ratings & Reviews

Model:
WDBCKA0140HBK-NESN
SKU:
6390390
Your price for this item is $232.99
Clearance
The comparable value price is $309.99

Customer reviews

Rating 4.7 out of 5 stars with 3117 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the easystore 14TB External USB 3.0 Hard Drive's large storage capacity, favorable price, and generally reliable performance as significant advantages. Positive feedback also highlights its ease of use and convenient USB 3.0 connectivity. However, some users report that the drive can be noisy and generate noticeable heat during operation. A few also mention issues with the included software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,117 reviews
  • Rated 2 out of 5 stars

    Not working well with M1 iMac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not terribly fast. Main difficulty is that this—despite advertising—doesn’t play well with my M1 iMac. Downloaded new $20 NTFS for Mac driver, but it still doesn’t wake up after it goes to sleep. Have to force dismount and plug back in. Will probably have to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Lots of storage for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage without the cost of a real NAS device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good speed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backup and the speed is consistent, no loud sound which was a huge plus since i had other brands and it sounds like a boat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    14TB for $200

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity pretty cheap. I got this external drive on sale for $200 and it's performed well. USB 3 means transfer times are decent.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    DOA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to tell you it was a great drive but it was making grinding noises when I plugged it in which meant it also wasn’t recognized by my Mac. Unfortunately, I had to send it back for a refer down.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad sectors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly the one I received was had bad sectors and I had to return it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Avoid these at all costs !!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these and they were both defective out of the box. The drives were noisy and spun up constantly. Transfer speed on usb 3.0 was under 50mb

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Worse Drive I've ever purchased... disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great drive, first one I got had something broken inside... the replacement after about two months of use it now make so much noise and rumble that I feel it on my desk!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    USB connector problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came mechanically defective. Cannot plug USB cable in. I have to open the case, reassemble loose parts and straighten some pieces of metal. The drive is otherwise fine. Made me worry about the overall quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WD just keeps on getting better and better!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this brand, and for the HD size, its a very good investment. I like the design of the easystore versions and how fast they are recognized as soon as you plug them up to your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 1 out of 5 stars

    Original order never arrived

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original order never arrived it got lost by Ontrac. Replacement has been a reliable drive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    External hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping it works with my Mac like how much it will store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. I don't know how long it will last. I would be happier with a three year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet fast drive for being a disk drive. Lots of storage for all my backup needs. Definitely recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable after 2 weeks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MacBook stopped recognizing it after 2 weeks and had all my photos on it -- luckily I didn't delete from the original folders I transferred from. WD wants me to send it in and the process is horrendously manual and long. Wasted $200 to have this paper weight.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get on it on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I got it was for a Black Friday sale. Otherwise its definitely not worth the price. It's bulky and needs to be connected to a power outlet. Setup was a bit confusing and took a bit of time to finally use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Drive bad support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Device but missing a rubber foot, tried to get one from WD and they told me they would ship me one for several weeks then said they don't have them and I'll need to send it in and get a refurb as a replacement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a few weeks and it died. HDD stopped spinning and you could just hear the click, click, click of the drive trying to spin, but would never actually spin. Lost 10+ TB of data and hours of organization.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High Capacity and fast trasnfer speed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive works great. High capacity and fast transfer speed. Seeing about 200 MiB/s transfer speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this HD

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and Knowledgeable Service offered with the purchase of my WD HD. Best Buy is really providing a Wonderful Expedient Service. Thank You.

    I would recommend this to a friend