Customer Ratings & Reviews
- Model:
- WDBCKA0140HBK-NESN
- |
- SKU:
- 6390390
Customer reviews
Rating 4.7 out of 5 stars with 3117 reviews
(3,117 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the easystore 14TB External USB 3.0 Hard Drive's large storage capacity, favorable price, and generally reliable performance as significant advantages. Positive feedback also highlights its ease of use and convenient USB 3.0 connectivity. However, some users report that the drive can be noisy and generate noticeable heat during operation. A few also mention issues with the included software.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
WAS good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for two years as a 2nd backup to an already backed up seagate. Now it says that I can only download what’s on it, but can no longer add files to it because it’s corrupt.
This review is from WD - easystore 14TB External USB 3.0 Hard Drive - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
backup for Synology disk station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and easy to format Ext4 for Synology 20 TB. Averages 140 Megabyte backup speed. Powers down after 15 minutes of no activity to less than 3 watts.
I would recommend this to a friendRated 1 out of 5 stars
Vlack friday deal gone bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item for a black friday deal turned out to be a very bad deal it was delivered fine but when i went to start it up for the first time turned out the drive was no good ended up with a 400.dollar paperweight total.waste of money and not too happy about it
This review is from WD - easystore 14TB External USB 3.0 Hard Drive - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great bang for your buck
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A huge external hard drive in the same, classic Western Digital Easystore form-factor. Fast to transfer data and fast to read it.
I would recommend this to a friend- Pros mentioned:Usb
Rated 1 out of 5 stars
Watch for scams
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I to install the easy store 14 TB, it's a 160GB SEAGATE inside. I got scammed by best buy, or best buy is getting scammed
This review is from WD - easystore 14TB External USB 3.0 Hard Drive - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Backs stuff up well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this one as an external backup as intended - works very well. I also have a couple of the 10TB models "shucked" and those work will inside my PC.
I would recommend this to a friendRated 5 out of 5 stars
Most excellent hard drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This external hard drive reads and writes (copies files to and from my computer's internal hard drive) very fast. I am pleased with this purchase.
I would recommend this to a friendRated 2 out of 5 stars
not as easy, copies what it wants to :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't copy the files I tried to copy easily and customer service was worse!!!!
This review is from WD - easystore 14TB External USB 3.0 Hard Drive - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
It’s amazing how many photographs this will hold
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing how many photographs this will hold! So far I’m very happy and uploading all my family photos onto one drive. Pretty happy about that.
I would recommend this to a friendRated 5 out of 5 stars
Great for shucking
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I shuck these for my home server I've only had 1 out of 10 that did not last.
This review is from WD - easystore 14TB External USB 3.0 Hard Drive - Black
I would recommend this to a friendRated 1 out of 5 stars
Fragile
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the least durable hard drive I've ever used. All it took was one fall of less than 2 feet for the drive to become inoperable. For nearly $300, I expected better than this.
This review is from WD - easystore 14TB External USB 3.0 Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello, We are sorry for the inconvenience caused to you. Please be aware that we recommend that hard drives should be handled with care. Special handling is required to protect them from damage.
If the drive is not physically damaged you can open a support ticket at (https://support-en.wd.com/app/askweb) our support team will get in touch with you at the earliest.
Rated 1 out of 5 stars
Drive Failed, 10 Months of LIGHT use!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drive just failed after 10 months of VERY light use. Mechanical failure - click of death... I've had drives fail over the years, but this is beyond frustrating for a new drive. My backups for this drive are scattered so it's going to take a huge amount of time and work to recover... Family videos, photos... This coming off WD MyBookDuo vulnerability where my entire drive was wiped I'm going to stear clear of WD. I wouldn't trust their drives or their products! I will warranty this drive but I won't trust the replacement.
This review is from WD - easystore 14TB External USB 3.0 Hard Drive - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
A superb hard drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drive is where I am storing my Steam library, and I absolutely love it. It comes with software with great security and backup features.
I would recommend this to a friendRated 1 out of 5 stars
Bad External Drive
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke Very soon after purchasing. Was unable to return or use otherwise. would not recommend
This review is from WD - easystore 14TB External USB 3.0 Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi DavidD, Please accept our sincere apologies for the inconvenience caused to you. We recommend you try different USB ports, cables and computers to isolate the issue. If the problem persists, please open a support ticket at https://support-en.wd.com/app/askweb describing the issue in detail with possible error screenshots, our support team will contact you as soon as possible.
Rated 5 out of 5 stars
Great for your computers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service and delivery by ups was fast best buy got it to me quick as well. Has a ton of space more than I'll probably ever need haha
I would recommend this to a friendRated 5 out of 5 stars
Solid drive, especially on sale.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just fine. No real problems. Best to catch it on sale, otherwise the ROI is a little lopsided (for me anyway)
I would recommend this to a friendRated 1 out of 5 stars
Not working out of the box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale and made the mistake of not testing this right away. 3 months later I finally need it and it's dead new out of the box. Showing device is not ready in disk manager. Tried it on 3 different machines. Now I have to deal with a warranty repair and get a refurbished drive. Not happy at all. My fault I guess. But still really really unhappy.
This review is from WD - easystore 14TB External USB 3.0 Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Error 0x800701B1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives error 0x800701B1. Tried multiple computers and USB ports. Sometimes it works for a bit, when it does it is very slow to respond and freezes the computer its connected to.
This review is from WD - easystore 14TB External USB 3.0 Hard Drive - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but this need AC power which i did not like
This review is from WD - easystore 14TB External USB 3.0 Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Great and quick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The searching and ordering was easy the product came as it was supposed to when it was supposed to, and was very happy.
I would recommend this to a friend