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Customer Ratings & Reviews

Model:
WDBCKA0140HBK-NESN
SKU:
6390390
Your price for this item is $232.99
Clearance
The comparable value price is $309.99

Customer reviews

Rating 4.7 out of 5 stars with 3117 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the easystore 14TB External USB 3.0 Hard Drive's large storage capacity, favorable price, and generally reliable performance as significant advantages. Positive feedback also highlights its ease of use and convenient USB 3.0 connectivity. However, some users report that the drive can be noisy and generate noticeable heat during operation. A few also mention issues with the included software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,117 reviews
  • Rated 2 out of 5 stars

    WAS good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for two years as a 2nd backup to an already backed up seagate. Now it says that I can only download what’s on it, but can no longer add files to it because it’s corrupt.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    backup for Synology disk station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and easy to format Ext4 for Synology 20 TB. Averages 140 Megabyte backup speed. Powers down after 15 minutes of no activity to less than 3 watts.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Vlack friday deal gone bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for a black friday deal turned out to be a very bad deal it was delivered fine but when i went to start it up for the first time turned out the drive was no good ended up with a 400.dollar paperweight total.waste of money and not too happy about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge external hard drive in the same, classic Western Digital Easystore form-factor. Fast to transfer data and fast to read it.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 1 out of 5 stars

    Watch for scams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I to install the easy store 14 TB, it's a 160GB SEAGATE inside. I got scammed by best buy, or best buy is getting scammed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Backs stuff up well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this one as an external backup as intended - works very well. I also have a couple of the 10TB models "shucked" and those work will inside my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most excellent hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive reads and writes (copies files to and from my computer's internal hard drive) very fast. I am pleased with this purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not as easy, copies what it wants to :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't copy the files I tried to copy easily and customer service was worse!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s amazing how many photographs this will hold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing how many photographs this will hold! So far I’m very happy and uploading all my family photos onto one drive. Pretty happy about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for shucking

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shuck these for my home server I've only had 1 out of 10 that did not last.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fragile

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the least durable hard drive I've ever used. All it took was one fall of less than 2 feet for the drive to become inoperable. For nearly $300, I expected better than this.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello, We are sorry for the inconvenience caused to you. Please be aware that we recommend that hard drives should be handled with care. Special handling is required to protect them from damage.
      If the drive is not physically damaged you can open a support ticket at (https://support-en.wd.com/app/askweb) our support team will get in touch with you at the earliest. WDConnections

  • Rated 1 out of 5 stars

    Drive Failed, 10 Months of LIGHT use!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive just failed after 10 months of VERY light use. Mechanical failure - click of death... I've had drives fail over the years, but this is beyond frustrating for a new drive. My backups for this drive are scattered so it's going to take a huge amount of time and work to recover... Family videos, photos... This coming off WD MyBookDuo vulnerability where my entire drive was wiped I'm going to stear clear of WD. I wouldn't trust their drives or their products! I will warranty this drive but I won't trust the replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A superb hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is where I am storing my Steam library, and I absolutely love it. It comes with software with great security and backup features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad External Drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke Very soon after purchasing. Was unable to return or use otherwise. would not recommend

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi DavidD, Please accept our sincere apologies for the inconvenience caused to you. We recommend you try different USB ports, cables and computers to isolate the issue. If the problem persists, please open a support ticket at https://support-en.wd.com/app/askweb describing the issue in detail with possible error screenshots, our support team will contact you as soon as possible. WDConnections

  • Rated 5 out of 5 stars

    Great for your computers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and delivery by ups was fast best buy got it to me quick as well. Has a ton of space more than I'll probably ever need haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid drive, especially on sale.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. No real problems. Best to catch it on sale, otherwise the ROI is a little lopsided (for me anyway)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working out of the box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale and made the mistake of not testing this right away. 3 months later I finally need it and it's dead new out of the box. Showing device is not ready in disk manager. Tried it on 3 different machines. Now I have to deal with a warranty repair and get a refurbished drive. Not happy at all. My fault I guess. But still really really unhappy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Error 0x800701B1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives error 0x800701B1. Tried multiple computers and USB ports. Sometimes it works for a bit, when it does it is very slow to respond and freezes the computer its connected to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but this need AC power which i did not like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The searching and ordering was easy the product came as it was supposed to when it was supposed to, and was very happy.

    I would recommend this to a friend