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Customer Ratings & Reviews

Model:
WDBCKA0140HBK-NESN
SKU:
6390390
Your price for this item is $232.99
Clearance
The comparable value price is $309.99

Customer reviews

Rating 4.7 out of 5 stars with 3117 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the easystore 14TB External USB 3.0 Hard Drive's large storage capacity, favorable price, and generally reliable performance as significant advantages. Positive feedback also highlights its ease of use and convenient USB 3.0 connectivity. However, some users report that the drive can be noisy and generate noticeable heat during operation. A few also mention issues with the included software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,117 reviews
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was as described in the description and works without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Fast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, WD has always been my go to hard drive...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what it claims

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two of these crash on me within a year. The first one lasted 10 months when it crashed and the one I replaced it with is only 6 months old and is starting to do the same exact thing the other did right before it crashed. I reached out to WD about the issues and they refuse to stand behind their product. Will not buy another WD hard drive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only at bestbuy Only for bestbuy Resonable price and good stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage i love these easystores! fast and great for nas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, only a good deal if on sale instead of full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pick up!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth the purchase! Needed to back up two computers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hdd

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hdd. fast speeds and works as promised

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But will stop working after 1 year, I would not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Large - It's what you want

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have enough of these. Make MORE Best Buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 drives, both fail with bad sectors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these 14tb easystore external drives, and both are throwing bad sector faults using WD drive health tools. Guessing these are factory rejects that pass a short test and I'm guessing WD assumes no one runs long tests, right?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I will never buy Another brand of appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great drive fast transfers no troubles yet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Click of death

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed after an entire day of transferring data to the external drive the unit was idle when it began the continuous click of death. Recorded a video of the issue. Returned the unit for a refund. A little unnerved to do an exchange for a replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install hard drive and fast data transfer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Aggravated!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased on 7/2 and it's actually store 13T not 14, and for some reason the security feature to create a password does not work, every time I try the dialog box says attach a supported WD hard drive. Already sent a case file to WD..... not happy at all!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3 Failed 2 weeks after 14 day return policy -TRASH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute Garbage......After transferring 14tb of data to this drive it failed.....complete failure. Clicks for about a minute and then stops completely. Nothing recognized at all. Absolutely furious. Drive is one day past 30 days purchased....garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False advertising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 14TB, but there is only 12.7TB free on the drive, brand new. Also, the transfer rate is much slower than 5gbps. I'll either return or exchange

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst review ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst review ever. this is why i spend my money at other places. i kept getting transferred for 2o to 25mins at a time. finally the last person didn't give a crap of my issue or the transaction of my credit card. then she tried to pass me off for the 5th time. i finally hungup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad return experience! I ordered two of the same item and showed the order number to the clerk, only to return the order that wasn't the one I requested! I will lose my money!

    I would recommend this to a friend