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Customer Ratings & Reviews

Model:
WDBCKA0140HBK-NESN
SKU:
6390390
Your price for this item is $232.99
Clearance
The comparable value price is $309.99

Customer reviews

Rating 4.7 out of 5 stars with 3117 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the easystore 14TB External USB 3.0 Hard Drive's large storage capacity, favorable price, and generally reliable performance as significant advantages. Positive feedback also highlights its ease of use and convenient USB 3.0 connectivity. However, some users report that the drive can be noisy and generate noticeable heat during operation. A few also mention issues with the included software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,117 reviews
  • Rated 1 out of 5 stars

    DOA

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead on arrival. Made the purchase because I was going to backup my data. Well took to long to start the backup process because I can no longer return the HD back to BestBuy. Had 15 days to return and it's now one month and 15 days.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well worth the money. I will buy another one if I ever run out of space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken in less then a month DONT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in less then a month. I never moved it and was only turn on maybe 5 times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective unit and price increases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to return two hard drive units - to date - that were defective. I even trouble shoot the second unit with WD support desk - who were great! Best Buy was great in swapping out the drives but it was a PIA. Price was great at $249 but it is not listed at $309. Give me a break!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been doing quite well but it may be too early to really tell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as fast as I would like but works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fast as I would like but works like it’s supposed to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WD Could Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks. It said to transfer 2TB from one of my drives to the WD would take over 24 hours which does not make any since since I transfered 2TB to my Lacie and its only took 6 hours total. So, WD is not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fails

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted around 4 months and then it started producing a clicking sound. A lot of non backed up data is inaccessible. I know its a mechanical drive but I wasnt expecting it to last only 4 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HHD CLICKING SOUND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT MAKE CLICKING SOUNDS, THIS HHD IS VERY SLOW AND NEED TO BE TAKEN OFF THE MARKET.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard drive broke after 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive broke after 3 months. Stopped working, lost a bunch of data

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Load and moves around.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good if you have a place to store it. It wasn't the best on my desk, I was able to feel the desk shake when the spindle spun.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost my data twice.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute piece of crap. Consistently loses data and needs reformating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality control problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definite quality control problems. My plug will not work with the malformed female input in the hard drive. Missed return window by 3 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash don’t waste your money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed Xbox series X console, the device just stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not even use this on my Mac, it was a waste of money, I can not drag and drop anything from one external drive on to another... what a waste!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not 14TB, it gives only 12TB space

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected it to my computer and it says 12TB available. I wanted 14TB not 12TB, why advertise 14 if it actually only 12? Yes I ordered the 14TB, I did NOT order the 12TB.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't able to reformat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and had to return it because it was very difficult to reformat to my Mac Book Pro. However, I know the WD products work amazing, so it was just that I didn't know how to reformat it to my laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely not compatible with Apple/ Mac products. Developer forces you to purchase an additional program and still does not work with time machine. Exaggerated usb.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mine broke

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 4 months in it stopped working entirely. Had to send it in for a replacement, which still hasn't come yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too sensitive to movement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for less than a week. Moved drive and got a head crash. Too sensitive movement. Traded in for two smaller passport drives

    No, I would not recommend this to a friend