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Customer Ratings & Reviews

Model:
WDBCKA0140HBK-NESN
SKU:
6390390
Your price for this item is $232.99
Clearance
The comparable value price is $309.99

Customer reviews

Rating 4.7 out of 5 stars with 3117 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the easystore 14TB External USB 3.0 Hard Drive's large storage capacity, favorable price, and generally reliable performance as significant advantages. Positive feedback also highlights its ease of use and convenient USB 3.0 connectivity. However, some users report that the drive can be noisy and generate noticeable heat during operation. A few also mention issues with the included software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,117 reviews
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    It Works. Its relatively cheap on a Terabyte Basis

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it holds 14 terabytes and doesn't explode randomly sending my work images to the shadow world. Thats about as high a bar as I've ever had. Much prefer Western Digital over Seagate for that reason.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing from online (received June 5), I didn't open it till last week. It's suppose to be a 14 TB of space (13.7 TB), but it's only 12.7 TB of space (per Western Digital). I tried to return but it was beyond 30 days. Now I have to spend 10 dollars to return the drive to Western Digital. That isn't fair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead on arrival

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It happens, but what a pain to deal with. Hard drive light would briefly come on, but the drive wouldn’t spin up or mount. Best Buy took it back, but it took a lot of time to return and wasn’t able to get a replacement of the same type of drive. Ended up getting a 10TB in its place.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after an hour

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at all the great reviews, and I have two other WD EasyStore drives that have been operating for a over a year. I was surprised when this drive stopped working after an hour of use. None of my computers would recognize the drive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    The old reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Great product for the price. I continue to come back to Western Digital for my storage needs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Love the WD EasyStore Drives!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've now bought at one time or another around five of these WD EasyStore drives to meet my storage needs for large sets of files. They have never let me down. The measured speeds when connected to a good USB 3.0 port is typically around +200 MB/s for both read and write of large, sequential files. My only compliant is that some of the bigger drives have had an automatic sleep function kick in that I don't appreciate. In those cases, I've worked up a short script that "pings" the drive every few minutes to keep it alive. Western Digital is my "go to" company for spinning hard drives. I don't trust any other company for this stuff when it comes to continuous, trouble free operation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Starting to wonder why I have confidence in WD

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a year ago, sat unused until I really needed it, put in use and now 2 weeks after turning it on its unfixable according to my computer which can’t use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    A Great External Storage Solution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Easystore Hard drive I have purchased. Great for use with my Plex server. Have been reliable, and when on sale, the price is very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The WD HDD has a very steady data transfer rate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD External Hard Drive does an excellent job of doing everything it promises to do. The data transfer rate is very smooth and steady. For some reason, as of March of 2024, the price of this product has increased quite a bit since I purchased this product in 2021. This is disappointing, because usually as time passes the size of the Hard Disk Drives increases - which results in the sizes of the smaller Hard Disk Drives decreasing. The sizes of the Hard Disk Drives have increased over the past several years; however, the prices of all the drives - even the smaller drives, has increased. This is particularly true at Best Buy. Other retailers sell similar Hard Disk Drives for a lower price. It is also disappointing the way Best Buy now tries to sell these Hard Disk Drives as part of their "Deal of the Day" by intentionally claiming the normal price is higher than the normal Manufacturer's Suggested Retail Price. Best Buy is essentially using the ole' scam of saying, "This item is $20 on sale," but in reality Best Buy has raised the price of the unit by $30.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Good Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and balance between storage and price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Easy Buy Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, easy to use and plenty of storage for my personal photos, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    It worth the investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good speed and a huge amount of space. I recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    One of the best priced backups for media servers.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for backup purposes, just wished it had eSATA and used a disk supporting CMR instead of SMR since this is a really large storage device, as it would have transferred files just slightly faster, but that's what helps keep the price down. In any case it's a great value, just understand its capabilities and you won't be disappointed. After purchase I ran this through a long SMART test, looked at the results, then days of "badblocks" and then another long SMART test and it came through with "flying colors" but I have had vaster drives, just none as large as this. It serves its purpose as a backup to 9TB of storage, just takes 30 hours to get it all over.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great brand you can trust

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and it works great from the first day. Transferred and stored 8TB the first week.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy as it gets!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is using this hard drive to back up his computer and says it is working perfectly. He doesn't even notice it's there, it just keeps his backup files updated in the background. And the price can't be beat, especially with the cyber Monday savings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great item and value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for desk top! Easy to use wish I had picked up one more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive is great and allows tons of storage capacity. East plug and play setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive didn’t even last a year and lost all my data.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    So Much Storage!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these and they perform wonderfully. Used them to replace my old 4TB HGST drives, and these ones are very quiet. Last I checked, most of these drives are helium filled and operate at 7200rpm. Both disks perform at about 160MB/s sequential read. That's some good stuff! Purchased these during Black Friday for $200 a pop. Super happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly. Priced competitively. And good in store information on exactly which drive would be best for my needs. Absolutely perfect retail experience at Best buy once again and always. Thank you

    I would recommend this to a friend