Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
WDBCKA0140HBK-NESN
SKU:
6390390
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 3118 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the easystore 14TB External USB 3.0 Hard Drive's large storage capacity, favorable price, and generally reliable performance as significant advantages. Positive feedback also highlights its ease of use and convenient USB 3.0 connectivity. However, some users report that the drive can be noisy and generate noticeable heat during operation. A few also mention issues with the included software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,118 reviews
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Lots of storage, great price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale for 60 dollars less than I paid a month before, so now it's a great drive instead of just a good one :-) This is the 3rd one of these drives I have connected to my NAS servers (over a dozen WD USB drives total). All of them are working flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great backup drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage for a great price. Works quickly and efficiently. This is my second WD drive and will continue to use this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best value for your money

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment you can make when it comes to technology and memory for external hard drive. I was very pleased to have purchased this item.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best drive value around

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality WD (almost) server grade drive inside this unassuming black case makes this an excellent candidate for shucking and popping in your NAS, and they’re only available at BB. I have several for movies, tv and music and have had no problems. Best for data storage, not so much as a primary drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Sharktamer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me plenty of memory to store all my data. My new computer has a lot of memory but this gives me additional backup to be safe.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Small Business Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD Easystore 14TB External USB 3.0 Hard Drive that I purchased from Best Buy offered very good value and came exactly as advertised. The product replaces my current Seagate 8TB external hard drive. I have also owned several other WD external hard drives. Overall the WD and Seagate external hard drives offer similar functionality, but I found the accompanying software from WD better designed and easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Satisfied, customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic external hard drive was able to put all the files needed, and this thing is still going very happy with it. Looking forward to purchasing another.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    An absolute steal for your storage needs!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute steal for your storage needs! I use this 14 TB drive for my media server and haven't had any issues streaming content from the hard drive over the network to my home entertainment system.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best value when on sale

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space for whatever you're collecting. It's best to wait for it to go on sale at $199.99, as it happens pretty frequently. This drive will be going into my NAS.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value at a discount

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value if you can get at a decent price. I used it as a bare internal drive without the shell, it has standard SATA interface that can be plugged directly into the motherboard. Note that the mounting screws have different locations from the standard 3.5 inch drive, however.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, a good hard drive. Lots of space. Not to much noise. Good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well once you run some checks on it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD might have some quality issue. I bought a total of 4 units on sale at different times. The first 2 units I bought one of them was not recognized by my computer at all so I brought it back the next day. BB had no problem replacing the unit at all. For the high capacity and what I was using it for, to back up my files, I ran HDDScan to test each disks before putting them into actual use. It took a little more than 10 days to run a complete test. All 4 drives passed the tests with no problem. Not the same for my brother-in-law though. I recommended the same 14TB drive for him to backup his family photos and videos. One of his drives ended up with a lot of errors, basically a defective drive. So he brought it back to BB and asking for a replacement. The staff refused to give him a replacement and insisted to only give him a refund and he had to make another purchase with the than non-sale price. This is definitely a SHAME ON YOU to both WD and BB! For WD - the quality is definitely an issue. 2 out of the 7 drives were bad! For BB, this is a replacement, NOT a refund! This is a bad rep for the BB customer service! I felt bad in making the recommendation to my brother-in-law that ended up in such bad customer service BB. Do you think I would recommend BB and WD to my other friends and family?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Best Bang for the Buck Data Drive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought three of these easystore 14TB drives during Black Friday sales and they are no-brainers, especially then. I use one with a Plex Media Server that stores all my audio, video and picture files with room to spare. The other two drives are on my computer for document and work files storage with one as the main drive and the other as a backup. They are quiet and faster than my older WD 8TB drives they've replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    The WD easystore 14TB External USB 3.0 Hard Drive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - easystore 14TB External USB 3.0 Hard Drive is great. It don't take up much space. It is also very easy to set up and it has a lot of storage to use. I bought a second one so I should not need any more storage for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    All The External Storage Hard Drive that I need.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external hard drive to replace the 4TB & 5TB external drives that I already have. I have tons of digital family photos and videos and this will work out just fine. I bought it when I saw it as one of the Deal of Day items and I jumped right on it,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    Easy store indeed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    right out of the box plug in and easy to use, good for store huge size of movies and data

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 4 out of 5 stars

    Razorsharp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds tons of space, and very affordable, woukd definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great product! Great Value!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a drive starting to show signs of going bad. This gave me more than enough space to store two of my older storage drives and is faster to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my brother because he makes a lot of family photos and videos and he's going home to the philippines so he needed a new storage space. I'm always a fan of western digital because they last a very long time!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Lots of Terabytes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased WDEasyStore before. This drive is just as good. It includes power brick and usb3 cable. Just plug it in and get more Terabytes of storage. Just remember that more storage means longer boot times. The system needs to read all your folders and files for you to see them.

    I would recommend this to a friend