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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 17591 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the product's ample storage capacity, ease of use, and overall performance, often expressing satisfaction with their purchase. They also appreciate its compact size, reasonable speed, good price, and seamless compatibility. Notably, customers report that the product operates quietly and does not require additional software, highlighting a lack of significant negative aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 17,591 reviews
  • Pros mentioned:
    Speed, Storage

    Rated 4 out of 5 stars

    Extra storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using to store and easily access my pictures. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. I love it! I'm a photographer and it light weight and convenient when on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast portable HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive uploaded my files way faster than what I expected. It was literally plug and play. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it! Plenty of space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size to fit in a purse or a camera bag. It was a little difficult at first because I didn't realize that you needed to change its format to be able to make it work with a mac. It was easy to figure it by watching some youtube videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a simple and inexpensive way to back up my data. This external hard drive fits the bill. I'm pleased with its ease of use. For a USB connection, the backup occurs relatively quickly. The only drawback is that the USB cord is very short (18 inches).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No frills storage for a great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife so she can back up her work for grad school. I use a similar 4TB one that I’ve had for about 2 years as an external drive for my ps5. It’s connected every day and have never had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Protecting Memory Loss?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer went down..I bought this so the Geeks could save all of my files.. They fixed my Computer....I now have the hard drive sitting on my desk...I think the info is inthere.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD 2TB External Portable Hard Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the purchase from Best Buy of the WD 2TB External Portable Hard Drive. It has made backing up our computers extremely easy and we don't worry about backing up data more than once with the huge storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable and fast. Can fit into a laptop bag easily. Works with both Mac and PC at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have any problem with the hard disk, it is working well. I have a lot of pictures and I am saving in it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy product to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to wipe my laptop but didn't want to lose all my photos. This was very easy to install and move everything over and didn't take too long for 20,000+ photos!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good device but software made install difficult

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as backing up and being small and holding a lot of information these drives are great. Not the plug and play it is advertised being, however. I had to resort to tech support both times. This is my second WD Hard drive. I suggest not installing the software and using your windows backup options in the settings option if you have windows.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get product for my music glad to have purchased it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox one backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this product to backup my Xbox one games in anticipation of eventually buying and Xbox one x. My games are currently in this hard drive and I have had no issues with it so far. Didn’t take much time to transfer my games from the console to the hard drive. I sort of wish I had bought a larger capacity model.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great little drive to have storage items locked

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows me to keep a bunch of pictures and paperwork that is very important and tax information and then some

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Cheaper than a new PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one of the earlier PS4's and was running out of storage space on it. Deleted all the games and data we weren't currently using but with all the new games coming out, it was not going to be enough. But for less than $70 we were able to get 2T of storage and will be set until the next generation of systems.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used it once so far, but it was easy to back up my computer files and transfer files from a much older hard drive to this one. It’s extremely small and light weight. My only gripe is the cord is pretty short. It’s not too big of a deal, though.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect External HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Wii.....yup I'm that guy with a Wii but mine is hacked from like 13 years ago and now I have all my games back and added gamecube games as well boots fast great storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, Soft and sewma relieable I am considering to buy new and higher capacity. No need to say that Im gonna go to Best Buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Consistently high quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has great products, and this is no exception. This 2TB drive is plug and play, and comes with its own software. Since this is not my first WD drive, the software was already installed and the drive was immediately accessible.

    I would recommend this to a friend