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Customer reviews

Rating 4.7 out of 5 stars with 17591 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the product's ample storage capacity, ease of use, and overall performance, often expressing satisfaction with their purchase. They also appreciate its compact size, reasonable speed, good price, and seamless compatibility. Notably, customers report that the product operates quietly and does not require additional software, highlighting a lack of significant negative aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 17,591 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my PS5 and it works perfectly. Only problem is I can only use it for my PS4 games but thats not their fault, thats on Sony. It was very easy to format and 2 terabytes is plenty of storage for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    KidsATM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great 2TB external drive. Easy to use and the price was good.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Nice external HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I wanted it for. I haven't used it to backup all the data however so far it has been good. The only disappointing thing is that the driver software that comes along doesn't install on my windows 10 machine. But, it was plug and play and I am able to use the hard disk. So far things are going well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price, works really good and convenient size for traveling with.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great little thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big bang in a little package.. I have a fast laptop but almost no HD space... I edit my videos linked to the files and it runs fine... I haven't noticed any difference in speed with the files being on the external drive so that was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage

    Rated 5 out of 5 stars

    Excellent value & does what it's supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a backup for an aging laptop. This has more storage capacity than I really need at this time, but this allows me to move precious memories to a secure storage device, allowing access if the primary device ever fails. Of course, this requires me to be diligent about backups, but the WD external drive will handle that automatically for me - makes my life easier. And, based on current performance, I know that I'll not lose important files and memories if my current laptop fails before I'm ready to replace it. Again, an excellent value for a produce that performs as intended. I would purchase this again if the need arose.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excelent product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used the brand to have all my information backed up, and it has never failed. has had difficult experiences and have managed to get ahead without losing any kbyte of information.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Product For A Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just happened to be in the market for a new external hard drive & found this Western Digital 2TB Hard Drive on sale. I've used WD products in the past & have always been happy with them. So far so good with my new Hard Drive. Plenty of storage space & it suits my family's needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact size. Easy setup mainly for college document usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download speeds a 4 but no buffering when files played. Files open very fast no issues. Maybe need to be formatted to what ever device you connect to if having any issues. Great price and goes on sale often it’s a steal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2TB model have two versions. The one with P/N number WDBAJN0020BBK-XA does not work with my Roku TCL TV. Another one with P/N number ending in XB instead of XA works perfectly with my Roku TCL TV. I know. I have two. Returned the XA for the XB. One local store has the XA model. Another store 4 mile away has the XB model. Hope this help some of you.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Poor Western Digital Support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive for medical school and it worked really well for the first year. Unfortunately, when there seemed to be a problem with the port and I submitted it for warranty through Western Digital, they refused the claim saying there was "physical damage" to the drive and I had to pay them again just to ship my drive back to me. I am very disappointed because I paid the bigger price for extra storage thinking it would last and I relied heavily on this drive for school. If you don't run into a port problem then this is a great drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me with some added storage on my PS5 now I can play PS4 games without having to worry about the storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was changing to a new computer and it worked great. I was able to back up my old computer, then transfer the files to my new computer. Once my new computer was set up, I easily backed up the new computer. It gives me a process to regularly back up my new computer to protect my data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    simple product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and help desk available. Best Buy tech support subscription always comes in handy. Especially for Apple products!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    BACK IT UP

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have these for back up. Or you can pay the PC repair guys to do it but they charge more and this will hold like all your stuff if yer an average Joe....3-4 average Joes most likely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Storage

    Rated 5 out of 5 stars

    The best you will ever get

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best you can find out there. Very fast, enough storage to store your personal stuff, really easy software installation.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Great Storage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good hard drive. It’s small, lots of storage space and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect Storage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to have all of my files backed up from my previous device, with room to spare!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Storage

    Rated 5 out of 5 stars

    Great product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was in offer and that made it it extra special. The capacity was well enough for my daily use. It's a direct plug n use device. Quite fast and secure. Kinda light weight too

    I would recommend this to a friend