Customer Ratings & Reviews
- Model:
- WDBKUZ0020BBK-WESN
- |
- SKU:
- 5792402
Customer reviews
Rating 4.7 out of 5 stars with 17573 reviews
(17,573 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Easystore 2TB External Hard Drive's ample storage capacity and ease of use. Many appreciate its compact size, reasonable price, and reliable performance. While some users mention the lack of required additional software and quiet operation as positives, the drive is generally well-received for its primary functions.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Buy it on sale
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done. Included cloning software sort of works, but you will want to remove it after you no longer need it; it installs a bunch of bloatware ('System Protection') that boots on startup that gives you the option to 'disable' but as you might imagine its a feature in development; why this is included in 'Drive Cloning Software' ... yeah bloatware. Takes longer to remove than it does to clone your drives 'properly'.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Could do better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would be my second WD product the one I previously had gave me the same issues this one is giving which is drive cannot be found. I cannot get to my files I have saved on it. When I do the diagnostics test on it says everything is fine. It was good for the time I was able to use it but a pain now.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friendBrand response from Western Digital Team
Posted .Hi, We’re sorry to hear the drive didn’t meet your expectations. We understand how frustrating that can be. If your product is still under warranty, we’d like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you.
- Pros mentioned:Storage
Rated 5 out of 5 stars
great backuo device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used for laptop backup to include photos. Great black Friday deal.
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
did what i needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was on sale and needed more space for xbox seems to be fine so far
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a month and not using it regularly. But, so far so good.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set-up and does a great job backing up our files and pictures
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need. Very happy with the product and its performance.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance, Storage
Rated 4 out of 5 stars
Hook up very easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use this on ps4, hooked up easy and works flawless. Lots of storage
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very easy to setup and use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easily recognized by laptop and ready to use in less than a minite
I would recommend this to a friend Rated 5 out of 5 stars
Back me up Scotty!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What more can I say other than it's a great way to transfer and backup large amounts of data! Always reliable!
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Software
Rated 5 out of 5 stars
Portable hard drivr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the hard drive works good that's what I needed to do I do not like the software that comes with it because it does download things I do not want downloaded so I removed all of the software but I do recommend the hard drive
I would recommend this to a friend - Pros mentioned:Overall performance, Size, Speed
Rated 4 out of 5 stars
Great storage unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how slim and light it is. Works very fast and never crashes on me.
I would recommend this to a friend - Pros mentioned:Ease of use, Storage
Rated 5 out of 5 stars
So much storage!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this to store my husband’s artwork (he’s a digital artist)...his artwork barely makes a dent in this thing! Install was super easy, and I can’t wait to have more space on my computer!
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price. Good sound quality and well made.
I would recommend this to a friendRated 5 out of 5 stars
Need additional screen space?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect second screen to my Surface Pro 9. Ideal for travel and desktop; light weight, easy setup and knockdown. Great for limited spaces and carry-ons.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend- Pros mentioned:Storage
Rated 4 out of 5 stars
First impressions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It installed easily, but I'm not sure how well it will be to use. Lots of storage space in a very small package.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend Rated 4 out of 5 stars
Seems good but lack of direction slowed me down.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it 4 stars because directions on how to use it were minimal. I'm a geezer and not totally technically hip but my millennial son who is totally hip...even was challenged temporarily to figure it out. Once we knew more-or-less what we were doing, it became easier. Still...it is not as easy to use as I thought it would be.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice product with great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product with great value. very convenient to pack and carry on. Really like it. ...
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend Rated 5 out of 5 stars
Love western digital products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only use WD hard drives. I have three of them and will buy more.
I would recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for good price!New brand for me but not disappointed.
I would recommend this to a friend







