Customer Ratings & Reviews

Easy to set up, good support on the WD website. Fast transfers and a ton of storage, was able to add files from 3 of my PCs.

This was needed as an external backup drive with high capacity storage. It met all the requirements, not bulky and easy to travel with.

Very light weight, small size, easy to carry, especially the data transmission is very fast, because it is USB 3.0

I have photos scattered over several new and old devices and I'm finally going to consolidate. It's a nice size and easy to use.

This is a great drive at a great price. Pick one up for your backups. USB3 interface is fast, so is the drive. Lots of space, good quality!

We bought this for extra space for games on the XBox One, and works like a charm. Was less expensive than buying a console with more space.

Easy to use. Great addition for a gamer to add more games

Great product, my second purchase. Easy to use and excellent for keeping your internal drive free of stuff you don't need to access on a regular basis.

This was a great buy for the price. I got it on sale it was very easy to install and came with some pretty decent software.

Easy to use right out of the box. Great for backups.

I use this as a permanently attached external backup drive for my PC. It works fine and as per my usual experience with WD drives, it is very reliable. It replaced a 10-year-old WD drive that I disposed of when I bought my new computer. My complaint is that it was very difficult to setup to back up all my files. I had 79GB of files and photos in my users folder (Windows 10) which this drive was supposed to back up by default but it consistently backed up only 21GB. After numerous unsuccessful attempts including using custom settings to manually select all my User folders, I was about to give up when I decided to try including what Windows refers to as a library and that worked. As a bonus, it also backed up all the software programs I had on the main hard drive, like games, photo editing software, Quicken, etc., even MS Office. I tried running all those programs from the WD drive and they all worked. What it did not back up was the Windows 10 OS whereas my old WD backup drive had created an image of my old Windows OS. Not a big deal as I have a separate recovery drive. One last issue: In order to find your files, you have to navigate down through an absurdly complex number of folders with bizarre names. One would think WD could simplify that process. I gave it three stars because of the setup issues and the difficulty locating files.

The services are amazing. Staffs are very friendly and accommodating

I love these appliances, except the washer leaks a little water, but I will contact Best Buy for further review after I have used again to be sure it is going to be okay. Delivery and set up excellent!

Fantastic external HDD. I have two 1TB's and just got this 2TB. They just work, great size, quiet, fast (USB3). Love them.

Nice external hard drive. Must have if you need a back uo.

I bought this for ps4 and works great. However you might have to mod the usb side of the plug that connects to ps4. Really simple to do. Cut a piece of tape (I used transparent type) and block the two middle metal pins on the connector. The issue happening was that the ps4 was seeing this as a usb 2.0 device (something along this line) and would not let me use it for external storage. After taping up the middle pins and leaving the outside ones exposed it solved the problem. PS4 recognized it right away as usb 3.0 and have not had any issues at all.

Good fairly inexpensive USB HDD. Was surprised that NTFS is the format and a Mac is supported by an app. Had to use Mac tools to reformat the drive to ExFAT before using as a transport drive between Windows and Mac.

This hard drive is smaller than most and has quite a bit of storage space. I would recommend it. It doesn't take up any room.

Does what it needs to and easy to set up. This is my 2nd one and really can’t complain

Easy to install and does the file backup I wanted. Software was simple and easy to use