Customer Ratings & Reviews
- Model:
- WDBKUZ0020BBK-WESN
- |
- SKU:
- 5792402
Customer reviews
Rating 4.7 out of 5 stars with 17641 reviews
(17,641 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the product's generous storage capacity and its user-friendly, compact design. Users frequently highlight the reliable performance, reasonable speed, and excellent value for the price. Additionally, the device is praised for its seamless compatibility and quiet operation, making it a convenient choice for external backup needs.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size, Storage
Rated 5 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to back up pictures from my computer and it is great, very small and tons of memory
I would recommend this to a friend Rated 5 out of 5 stars
Faster load times and easy to format
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this as a memory expansion for a PS4. Formatting was simple and game load fast from this hard drive than the installed one.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Hard drive crash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My hard drive was crashing and Best Buy was able to recover all the information.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I am able to back up using the built in windows feature and keep big media files on it with ease!
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Waiting for the bs to happen….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will come back to this external at a later time. I usually don’t have good experiences with WD but so far it’s been ok
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friend - Pros mentioned:Speed, Storage
Rated 5 out of 5 stars
Great hard drive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's small but has plenty of storage capacity. I'm also please with the speed.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good -BASIC- drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using this drive for general storage and I've been happy with the drive's performance. This is an15mm drive so if you're looking for a thin, profile this is not the drive for you. I'm removing 1 star because this drive does not offer the same functionality as a WD Passport and it was not mentioned on the packaging. For example, this drive does not offer any way to encrypt the contents of the drive. If you are using this as a portable drive and you're carrying sensitive or personal information that you want encrypted if the drive is lost or stolen, this is not the drive for you. Instead look at the WD Passport drives instead. Otherwise, for general use I would recommend this drive.
I would recommend this to a friend Rated 4 out of 5 stars
Great for Mac, not for IBM?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We took the drive to the IBM computer of the person who needed to provide us files, thinking it would work both ways, but it didn't. Perhaps this was partly our fault? Don't know for sure, but we needn't yet another piece of equipment to download files from IBM, and then be able to use them in our Macs.
I would recommend this to a friendRated 5 out of 5 stars
Fixed the problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing the drive fixed the problem when my PC started slowing down and then wouldn't boot up. Saved me from having to purchase a new pc.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend- Pros mentioned:Ease of use, Storage
Rated 5 out of 5 stars
Super easy to setup, great size!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple to setup on my Mac, nice portable size. Needed extra storage for photos, love it!
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've been looking for an external hard drive, this had the storage needed at a great price.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Multi purpose drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent portable storage device for files, Light weight and small. Great for travel and home.
I would recommend this to a friend Rated 5 out of 5 stars
Great external drive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use for time machine for my MacBook. No issues formatting to a mac friendly format, no bad sectors upon first testing. As usual a great product from western digital.
I would recommend this to a friendRated 5 out of 5 stars
Works just like any other drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a little confused with this drive. At purchase i was under the impression that it had something special (something different) compared to other drives. At least based on the information presented in the description. Auto backup isn't exclusive to this drive, just a different process to go about. Aside from that, everything else about this drive is great! Got this drive at a discount and definitely glad I picked it up.
I would recommend this to a friend- Pros mentioned:Size, Storage
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to store videos/pictures and free up space on computer. Small, easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
easy to use, reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, great backup software included. reliable, haven't had a WD drive fail me yet.
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
Great Hard Drive!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Hard Drive for the price. I got the 2TB model and it has been good so far for 6 months of heavy usage. It's not the fastest drive out there but it does get the job done well. The only thing that I wish was a USB-C connector. I sometimes feel I will break off the big connector that's on it. But I use it with a desktop so I don't have any issues.
I would recommend this to a friend - Pros mentioned:Ease of use, Storage
Rated 5 out of 5 stars
Simplicity of use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great external drive. Easy to use with loads of space for backing up everything.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent backup drive.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size. Plenty of file space. Easy to setup Good price Fast read/write.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs as promised and is very easy to set up. Good value for the price.
I would recommend this to a friend







