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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 17595 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers enjoy the product's ample storage capacity, ease of use, and overall performance, often expressing satisfaction with their purchase. They also appreciate its compact size, reasonable speed, good price, and seamless compatibility. Notably, customers report that the product operates quietly and does not require additional software, highlighting a lack of significant negative aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 530 Showing 10,581-10,600 of 17,595 reviews
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Garbage - 2 Failed Drives

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've now gone through 2 of these pieces of garbage. I am astounded at how many great reviews it has gotten. Has manufacturing changed? First one failed so bad it was freezing any machine you connected it to. I missed the return window on it and have sent it back to WD to be fixed. I bought a second one so my son could use it on his laptop for gaming. Within 2 days it starting giving save errors, was not being recognized by explorer, and making HD death sounds. I've never had such issues with external drives before. Getting a Passport instead. My older son has no issues with his Passport drive. Hopefully manufacturing hasn't changed for those.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as expected. It's a competent backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DRIVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was just the thing I was looking for at the current time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HO HO HO

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy 100's of these and use as stocking stuffers. HO HO HO!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud charges sooner or later. A must have.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one gets hacked. Hands on products to back up what is most important to you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping doing it's job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hoping it is backing up the way it said it was.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a life saver! So easy to transfer media. My computer was at capacity and I needed a ext hard drives. Happy about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me keep all my memories without sacrificing space on my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service -- ease of pick up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curb side pick up works great -- great service -- love the new iMac -- user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to use, I plugged into my computer, opened the icon and moved my larger files over so I can free up space on my computer. I recommend this product for anyone who requires additional space on their CPU. The exterior is firm and light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a back up for my computer files and this does the tricj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, just what I needed and the cost was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Helps to keep my computer from becoming too slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external harddrive. Would definitely refer to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself 2 years ago. It still works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fred

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works GREAT I backup my computer on it. Never lost anything with this backup.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive for my wife who uses it almost exclusively for photography. It is lightning fast and doesn’t take up much space on the desk. It does everything that you would need an external hard drive to do and comes highly recommended by both me and my wife!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wD external hard drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfers data fast. High quality external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's dependable and I put most my Home Movies on it great sound and Picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't what I was expecting so a little confusing to setup with the included software. While it seems to work as a backup drive I haven't tried to access the backup I did.

    No, I would not recommend this to a friend