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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 17595 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the product's ample storage capacity, ease of use, and overall performance, often expressing satisfaction with their purchase. They also appreciate its compact size, reasonable speed, good price, and seamless compatibility. Notably, customers report that the product operates quietly and does not require additional software, highlighting a lack of significant negative aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 534 Showing 10,661-10,680 of 17,595 reviews
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it does what it says it can do.******************************

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2TB external drive easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to begin a fresh back-up for my PC and had found my 1TB WD external drive to be convenient and reliable. Three years of use had used 40% of the 1TB so I went to a 2TB WD drive. Installation and user interface are even simpler and more intuitive than the previous WD product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great purchase. has fast download speeds, otherwise great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 2TB external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and it holds a lot of pictures. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great right out of the box, file transfers are pretty quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - Easystore 2TB External USB 3.0 Portable Hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Best Buy to the rescue again!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backing up my old computer and restoring onto my new computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these and everything seems to be working so far. I bought WD external harddrives before and they tend to last.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    works good at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really works well and the price was wonderful. It gets used all the time without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - Easystore 2TB External USB 3.0 Portable Hard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product wonderful customer experience!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Suites my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my WD Easystore. It suites me just fine for storing my documents and not needing to get on the Internet to access or add to them. Plus I don't have to worry about someone out in cyberspace someday stealing my stuff because a cloud storage site has been broken into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fast upload and a great buy. Easy to use instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product with reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally good. Available space is less than 2 T though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for backing up files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been looking for an exteral hard drive that I could afford in order to backup all my class work & videos. This was affordable & has the capacity I needed. Now I don't have to work if my pc crashes on me I'll have everything backed up. Turned out to be fairly easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! I use it to store photos and videos. I love the memory on it and the color, too!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    WD Easystore 2TB

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sons PS4 as games are huge nowadays. Very happy with size and speed of drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t opened yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was very fast but I haven’t opened box yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good hard drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use on the new laptop I bought. I originally was just going to use it to put all my games on to keep my laptop free of more space. However, I ended up putting tons on pics on it as well. Very pleased with it and it's so easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped Working After a Year, Worthless Warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this drive in November 2022 and died about a year later. Last month, I found the box that stated it had a two year warranty. Took it back to BB (since it is a BB exclusive) and they told me that I had to deal with the manufacturer. Looked at the manufacturer's website and too many requirements to return it (packaging, etc.). Besides, I am hesitant to send all my data in (I expected BB to check that it wasn't working and destroy it in front of me or give it back and get a new one). So the warranty is totally worthless. With so many good reviews, I have to assume that I was one of the unlucky ones to get a defective item, but the warranty is totally worthless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the price of this hard drive and thought its worth. I really liked this, its handy and very useful.

    I would recommend this to a friend