Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17595 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the product's ample storage capacity, ease of use, and overall performance, often expressing satisfaction with their purchase. They also appreciate its compact size, reasonable speed, good price, and seamless compatibility. Notably, customers report that the product operates quietly and does not require additional software, highlighting a lack of significant negative aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 536 Showing 10,701-10,720 of 17,595 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Back up take installed easily

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a larger back up and this one is working quite well. Installed easily and happy with ease of operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for external backups.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for automated daily system disk backups. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and Go backup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy install, literally plug and go for Windows 11 home. It comes with a few pre-installed apps to help with local level security and cloud backup/download.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Assume picture at 4k

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great at 1080p and above but grainy when cable is broadcast at 720p which seems to be majority of channels. Has no external on off button so if you misplace the remote you have to unplug it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. Jay P. Morgan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it does. A great product. Has great encryption options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a backup!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for keeping a backup of important pics and files. I would love one thats a little faster at copying file though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for extra file storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the portability for use with my laptop and Surface Pro. At first the sleep timer was a hassle and is still only 30 minutes max. But it seems to wake up when addressed after 30 minutes. I have an older 1tb model that goes to sleep and can only wake with restart PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and very fast storage process. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful, very sleek Would Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Portable Hard Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and very good transfer rate. I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved no memory when needed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My labtop does not have alot of money space. This helps to save doccuments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Two!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, I think it’s hard to beat! Quite and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As close to plug-and-play as possible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is plug-and-play for Windows users. Mac users (as myself) can use the Windows formatting as-is with no problem, but I prefer the drive to be Mac native. No problem! Plug the drive in, launch "Disk Utility" and reformat to Macintosh Journaled. Takes but a minute. Go for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hopefully the externals work as well as internals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to back up files off my laptop - hopefully work as well as the wd internal drives I've owned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as advertised. The instructions are somewhat poorly written and confusing but once I figured things out, the backup went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for son in law, he provided input on an idea so made it easy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great for PC but wouldn’t show up on Mac

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite having the software installed on my computer, the drive wasn’t showing up on my Mac. I have a newer model and it isn’t compatible with the newer macs which would have been good to know. I did return it to buy the WD HD for Mac. If you have a PC I do recommend!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    WD-Easystore 2TB External (USB3.2 Gen1)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection is USB, there is Gen2 version where Dash is possible. Should chose the drive.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi Mahidhar, We are sorry for the inconvenience caused to you. To help us assist you better, we kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshots, our support team will reach out to you as soon as possible. WDConnections

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll admit, I don't know why this is cheaper than the "My Passport" drives. I bought one of those before, and I am impressed with both drives. I use this one for my Time Machine backups. It did need to be formatted before using, but that didn't take very long. Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Be sure & check the website for discounts. They had a trade in deal for 20% off that no one in the store was aware of. Had to show them on the website.

    I would recommend this to a friend