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Customer reviews

Rating 4.7 out of 5 stars with 17597 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the product's ample storage, ease of use, and overall performance, often highlighting its compact size, reasonable speed, and good price. They also appreciate its excellent compatibility and seamless USB functionality, noting that it doesn't require additional software and operates silently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 554 Showing 11,061-11,080 of 17,595 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up for a beginner. Worth your money. Tons of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good external hard drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two the same day. One of them works great. One of them stopped working after a month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great, easy set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up my Mac and cellphone and it works just fine. I did not have any issues as it was practically a "plug and play" situation. I've had it for a few weeks and so far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage

    Rated 4 out of 5 stars

    good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good storage to free up some GBs of disk space on your computer. reliable backups.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage

    Rated 4 out of 5 stars

    good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good storage to free up some GBs of disk space on your computer. reliable backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Hard Drive for a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a drive to backup your data, WD is certainly a brand to look at. They offer a good warranty and their products are easy to use. I find this particular product to be well worth my investment for the dollar per GB value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage

    Rated 4 out of 5 stars

    Quality and space

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge space, a bit pricey. Reliable product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good.for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ik dose job pirtable size wazengnzure why i needed it but gkad got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy install, set up, and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Readily usable right out of the box. Easy to find backed up files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    2 TB Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive provides all the storage space I need. I have been able to back up multiple thum drives that I had around the house.. I have also backed uo my laptop and phone. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good choice and plenty of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great help selecting this model. The Geek Squad tech listened to my needs and referred me to this product for price, size and ease of use. I purchased the insurance because my last 3 external hard drives broke easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t Recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this hard drive for nine months and while I loved using it during that time, one day it stopped showing up on my computer when I plugged it in. I took it to Geek Squad and they kindly assisted me straight away. Unfortunately they couldn’t get it to show up on their computers either likely due to a physical error and all of my data is gone, unless I want to spend at least 500$ to attempt a data recovery. To me, the whole point of this drive was as a secure backup for important files which are now lost unless I want to pay at least five times my initial investment. If you have any concerns regarding data security, I would recommend doing more research and finding a reliable device. Even if it’s more expensive, it’s better to pay a higher initial investment than to be in my shoes facing a steep cost less than a year later. Either that, or buy two and keep that second one as a backup and take very very good care of it. After this experience, I may start looking towards other manufacturers or data storage techniques as I don’t want to lose everything again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use USB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use and hold a lot of data. In fact. I have one for both of my computer's. My husband has one for his laptop for all of our personal stuff and I have one for all of my school work.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for ps4

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect expansion for ps4. Easy to add, no more choosing which game content or downloads to erase before updating or downloading new content. Must have for gamers. Great price for 2 terabytes.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works amazing for a PlayStation 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it so I could store games on my PS4 and it perfect. Sadly, a downside for using it with a PS4 is that you can only store games on it, but that's not this product's fault, it's Sony's. Also, when I first plugged it in, I set it on top of my PS4, and within minutes, it overheated and shut off,But, everything still works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Small portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so I would have something small that would fit in my fireproof box if something were to happen. You can replace almost anything except pictures, now I've got that covered too. Large capacity and very dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Super easy to upgrade PS4 storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new data caps being imposed by Comcast, I bought this hard drive to expand the storage on my PS4 so I wouldn't have to kept deleting and re-downloading games when I want to replay them. Super easy to use and lots of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 4 out of 5 stars

    Provides the space needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides the space I need for my Dj files. It moves pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was giving out and I wanted the pictures out of it. I ran to Best Buy not really knowing what it was I needed. I explained to the rep and purchased this. Great item.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good amount of memory

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To keep photos music videos and documents in one place? Say no more WD have this 2TB external hard drive I use it on parties to hook it to my computer and DJ the events I been invited

    I would recommend this to a friend