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Customer reviews

Rating 4.7 out of 5 stars with 17597 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the product's ample storage, ease of use, and overall performance, often highlighting its compact size, reasonable speed, and good price. They also appreciate its excellent compatibility and seamless USB functionality, noting that it doesn't require additional software and operates silently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 556 Showing 11,101-11,120 of 17,597 reviews
  • Rated 5 out of 5 stars

    High speed performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast data transmission. Very compact design. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Used for copying all my data from my laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having an issue with my laptop and took it in to the GEEK SQUAD to look at. They said I needed to have a backup storage unit to save off my data. This unit was perfect for that chore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decently fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my girlfriend cuz the old one failed. no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external hard disk easy to use high speed and small

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Perfect hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this hard drive. I bought one from amazon it was a Samsung the price was similar but that quality sucked it had no fan so I returned it and bought this hard drive instead. I bought the 2tb version which is great for backing up devices and files. I love that this hard drive have an internal fan to cool it down.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for Xbox one S storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as a backup for my kids Xbox One S games. I literally plugged it in and within 5 mins the drive was self formatted and games were backed up. They now have room for over 40 games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for years and have always been happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive connects with no problems (no software to agree to or install,) and is simple to use. It showed up immediately in Windows Explorer and so far has truly been an easystore.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only worked once

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great. After first use, I wasn’t able to access it or download anything to it

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello Bryced, We're sorry for the inconvenience caused to you. That's certainly not the experience we aim for. We kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue in detail and error screenshots if any. Our support team will reach out to you as soon as possible. WDConnections

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced and works well for my second computer backup. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use And good cost per storage amount No problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup drive works well and the software with it is fast

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased hard drive for stepson to make more drive space on his computer. The external drive was used for gaming. Once the game are playing from WD there is not much lag. Definitely would recommend for gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This on fills the bill!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just picked up this drive for a working road trip I had planned. I use WD external drives at home as too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what i needed to back up my systems. grabbed it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 2 out of 5 stars

    Good Product But Has Limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally purchased this product to use on my PlayStation 4 as an expanded hard drive. I soon came to find out that my drive was frequently been corrupted because it was not totally compatible. I ended up having to use it for my PC instead. If you buy this can you plan on using it for computer storage it will work just fine, but definitely not good for gaming storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Kinda good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for storing large amounts of files but transfer speeds as abysmal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great portable USB hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable USB hard drive. Easy to use and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Great Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily backs up with 2 TB of storage and I like that its slimmer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the hard drive worked perfect it was quick and easy to set up.

    I would recommend this to a friend