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Customer reviews

Rating 4.7 out of 5 stars with 17597 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the product's ample storage, ease of use, and overall performance, often highlighting its compact size, reasonable speed, and good price. They also appreciate its excellent compatibility and seamless USB functionality, noting that it doesn't require additional software and operates silently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 566 Showing 11,301-11,320 of 17,597 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product for everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for storing files.A word of caution this is a spindle type hard drive be careful not to drop it and always eject it from the USB port

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable Hard drive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good stuff to keep l your files as a backup of your files on your personal computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for time machine only. So far so good. It does it automatically. I don't use any of WD software. I think this one didn't even have one so I never need it. Very portable and a feels sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    Great for media

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact and not too big and fast if your using usb 3.0

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked awesome! I deleted the program that came with it as it annoyed me, and reformatted it into an exfat so I can use it between mac and PC. Stores a ton of info! No issues thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand decent quality. I will buy more. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality external drive at a reasonable price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price for a 2TB external drive. Not super fast but 5400rpm drives never are. The USB3 works well to prevent the interface being a bottleneck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for an executive at work. He really likes it and it seems to meet his needs. It was a good price and a I like this brand better than the others. I have had really good luck with these . . .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external hard drive with high capacity and extremely reliable to store my photographs. I found that in this hard drive. I have a couple of these Passports and couldn't be happier with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid-State External Storage Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solid-state external storage device functions just as expected. It is simple to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the drive as a back up. works welll. has its own program to run auto back ups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable greatness

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is this is easy to use and you can erase everything they include easily if you don’t need it. The write/read speed is fast and it loads fast too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connect inmmediately, easy to use, but it is not 2 teras only 1.8gb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid basic backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is good but the instructions for using it is not good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    data safer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely ease to use, durable, where I can save all my info, you can set up to auto make backups, so you dont have to worry to moving files

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    perfect for what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a quick need for some external storage. went to Best Buy online and found exactly what i needed. ordered online for in-store pickup. everything went smooth and the product performed great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Holds so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit holds SO much data. I have transfered 10's of thousands of pictures, 5 thousand songs, and lots of documents. It is also SO much smaller in space than my last hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    its great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this and its really good. I got the 2TB version. The only thing that i was confused about was setting it up for my mac. But its really simple to do once you understand what to do.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device haven’t had any problems with it easy to use and store away when not using or traveling lots of memory and backup and restoring programs on it just in case

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    perfect size for mobility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size for me for my all back ups and isn't to bulky to carry around like older portable hard drives. it also feels more sturdy than ones I've had in the past.

    I would recommend this to a friend