Customer Ratings & Reviews
- Model:
- WDBKUZ0020BBK-WESN
- |
- SKU:
- 5792402
Customer reviews
Rating 4.7 out of 5 stars with 17597 reviews
(17,597 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the product's ample storage, ease of use, and overall performance, often highlighting its compact size, reasonable speed, and good price. They also appreciate its excellent compatibility and seamless USB functionality, noting that it doesn't require additional software and operates silently.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Handy hard drive to store important things.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second WD hard drive. It's easy to use. I take a lot of pictures and wanted to back up my back up. I can keep it in my computer bag pull it out when I need to.
I would recommend this to a friend Rated 4 out of 5 stars
New purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a recent purchase and so far things seem fine. It was a little tricky to set up.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
GREAT EXTERNAL HARD DRIVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY EASY TO USE. PURCHASED THIS HARD DRIVE TO TRANSFER MOVIES FROM MY OLD DISH RECEIVER. NO PROBLEMS WITH THE TRANSFER. DID TAKE OVERNIGHT TO TRANSFER ALL AS IT WAS FULL.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great storage!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Easystore external hard drive is easy to set up and works as advertised. The second Easystore hard drive tha I own.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent at backup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get this after another hard drive couldn't take the pounding of periodic, hourly backups (Time Machine). This has been running like a champ, no hiccups.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 4 out of 5 stars
Great Back up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to set up, and relatively fast for back up
I would recommend this to a friend Rated 5 out of 5 stars
Portable Hard Drive
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item the memory is awesome the product is great great price also glad I made this purchase
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend- Pros mentioned:Storage
Rated 5 out of 5 stars
Awesome HDD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this external to save GoPro videos and as a backup for picture. So far is doing the job correctly I copy and pasted thing to the external everything works fine.
No, I would not recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
Would purchase again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for the price (sale) and the amount of storage this is working well for application. keeping club items on it so will be easy to move the files to another computer should the need arise.
I would recommend this to a friend Rated 3 out of 5 stars
Not as easy to use as its name implies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions on use with product (no users guide). Reference to online users guide did not lead to what I would call a users guide. Had to go to YouTube videos to find some guidance; and since I am not computer savvy, found some of them too dense to comprehend.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
GRAET DEAL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS FINE VERY FAST GOOD PRICE ICE ALWAYS BEEN A WD FAN
I would recommend this to a friend Rated 4 out of 5 stars
Good HDD with 1 issue
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this to transfer and store all the saved game play videos on my PS4 but ran in to some issues first this wasn't much of an issue but the HDD has to be formatted to FAT or exFAT to be able to transfer saved gameplay otherwise you can only save game files. Second, this was the major issue, when I finally transferred my gameplay videos when playing back on my laptop some videos weren't able to play and others would freeze but audio would continue to play and some would just completely stop playing couldn't find a solution to why this would happen but I decided to just use the HDD to store photos and other files from my laptop so overall wouldn't recommend for storing your PS4 gameplay videos but has worked great for pictures and PS4 game files
I would recommend this to a friend- Pros mentioned:Storage
Rated 4 out of 5 stars
Another great WD backup drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third or fourth Western Digital drive; my first solid state backup HD. My last three have been backup hard drives and the only reason I've replaced them is because I needed more storage capacity. The software interface has essentially remained the same which makes repeat users like myself be able to get going even faster.
I would recommend this to a friend Rated 3 out of 5 stars
Average at best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use with different laptops. Such a hassle. Not wortht he money
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi AndrewR, We’re sorry to hear about your experience. To help resolve the issue, please open a support ticket at https://support-en.wd.com/app/askweb with additional details. Our support team will contact you promptly to assist further.
Rated 4 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Come to find out it couldn't do what I wanted it to do so it's sitting in a drawer
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friend- Pros mentioned:Storage
Rated 5 out of 5 stars
Perfect external drive for backup
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to save backup of music on iPods and other devices. Works well. If a device fails and needs replacing this backup will let you restore to new device.
I would recommend this to a friend Rated 4 out of 5 stars
Does the job I was needing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the drive to provide backup for my important documents. Have had the drive ~1 month and has done a fine job. Thanks
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 2 out of 5 stars
Poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is fine. The service associated with it was not. I sent an email to the individual listed on a handout over two weeks ago and have not gotten a response. That speaks very loudly about how Best Buy feels about its customers.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was just what I needed to store all the svg files I was amassing. Easy to use and access.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Resourceful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the exact same one prior to purchasing this one but it completely stopped working and I can no longer use it. But this one has not given me any problems.
I would recommend this to a friend







